The report found social networking sites to be the most used platform by digital media marketers. However, many businesses still consider themselves operating in the learning, transitioning, and integrating phases.

‘Not surprisingly, the study shows many companies are continually testing targeted messages across various media to find optimal cost efficiency and marketing effectiveness," said Rus Rempala of David Sheppard Associates. 

"We expect to see much more advanced strategic testing in the near future as more and more marketers navigate the multichannel digital age."

Highlights of the DMA report include:

*Most marketers cite brand building (71%) as main purpose of their digital marketing

*Direct mail still represents 17 percent of the overall marketing budget, which is larger than the share held by any other media.

*35 percent of companies us CPM (cost per 1,000 impressions) to manage online programs.

*The most frequent use of digital media for publishers is generating online sales.

"Two findings come through loud and clear from this report," said George Orme from David Shepard Associates. 

"First, most marketers today are using digital media to both sell and nurture a stronger bond with their customers.  But the study also underscored that very few companies have mastered the analytics and found ways to accurately measure the incremental effect of each media within a multi-media campaign." 
 

The DMA says the law constitutes an "unprecedented invasion of consumer privacy," and also unfairly discriminates against interstate commerce because the law is targeted at only out-of-state retailers.

"The new law and the regulations implementing it are an unconstitutional and blatant violation of Colorado consumers’ privacy," said Jerry Cerasale, Senior Vice President, Government Affairs, DMA.

"The law may have been passed in the hope of balancing the state budget through increased use tax reporting by Colorado residents, but it has serious adverse consequences for consumers and businesses."

The DMA suit says the law and regulations violate both the United States Constitution and the Colorado Constitution.

"Retailers that have no office, store, property, employees or other physical presence in Colorado are not obligated under Colorado law, and are protected by the commerce clause of the United States Constitution from being required to collect Colorado sales tax on retail sales to Colorado consumers," the lawsuit says.
 

The DMA says the draft bill has potentially sweeping impacts for direct marketers working across every marketing channel, from direct mail and telemarketing to email, Internet and, mobile marketing.

"DMA and other trade associations are in the process of implementing a significant new self-regulatory program that applies consumer-friendly standards to online behavioral advertising across the Internet, giving consumers meaningful notice and choices about the advertising they receive," said Linda Woolley, DMA’s executive vice president, government affairs. 

"We should give this program a chance to work before legislating in this area.  We look forward to working further with Representatives Boucher and Stearns, as well as other lawmakers, to find the appropriate balance between consumer privacy and business innovation so that Internet commerce can continue to be a driving force for job creation in this difficult economy."

Boucher says the draft bill is not aimed at hampering the use of advertising content and services on ecommerce sites.

"Online advertising supports much of the commercial content, applications and services that are available on the Internet today without charge, and this legislation will not disrupt this well established and successful business model. It simply extends to consumers important baseline privacy protections," Boucher said.
 

Groups involved are the American Association of Advertising Agencies (AAAA), the Association of National Advertisers (ANA), the Direct Marketing Association (DMA), the Council of Better Business Bureaus (BBB), and of course the Interactive Advertising Bureau (IAB).

"Consumers deserve transparency regarding the collection and use of their data for behavioral advertising purposes. I am gratified that a group of influential associations – representing a significant component of the Internet community – has responded to so many of the privacy concerns raised by my colleagues and myself,” says Federal Trade Commission (FTC) Commissioner Pamela Jones Harbour.

What Google Has to Say

Google recently testified in Washington regarding privacy and advertising. Highlighted in the testimony were three main topics:

- Google’s main advertising products and the benefits Google believes online advertising brings to advertisers, online publishers, and individual Internet users

- Google’s approach to privacy, specific steps that the company takes to protect users’ privacy, and the release of interest-based advertising

- Ideas and recommendations for how to better protect Internet users’ privacy with respect to advertising, as well as more generally

You can read the entire testimony here (pdf).

In a post on Google Public Policy Blog today, Google Managing Policy Counsel Pablo Chavez talked about the principles and Google’s own behavioral-based or "interest-based" advertising.

"When we launched our own interest-based advertising product in March, we worked hard to include several innovative features to give users more control and information — including ads labeled ‘Ads by Google,’ a tool called the Ads Preferences Manager (which lets users view, add, and remove the categories that are used to show them interest-based ads), and the choice to opt out of interest-based ads altogether," says Chavez.

"One of the key strengths of the principles is the fact that they apply to a broad range of companies participating in online advertising — advertisers, publishers, and ad networks," adds Chavez. "Of course, for any self-regulatory effort to be effective, there has to be some kind of enforcement process. Between now and early 2010 — when the principles are expected to be implemented — the Better Business Bureau and Direct Marketing Association, two of the groups involved, will work to set up that process to make sure it has real teeth."

The Principles

So what are these principles? There are seven of them:

1. The Education Principle
2. The Transparency Principle
3a. The Consumer Control Principle
3b.The Consumer Control Principle (applies to service providers)
4. The Data Security Principle
5. The Material Changes Principle
6. The Sensitive Data Principle
7. The Accountability Principle

I won’t get into all of the specific details of each one here, but you can read the entire document here if you are interested. Either way, it is good to see that these organizations are taking consumer privacy this seriously.

Those associations involved include the American Association of Advertising Agencies (AAAA), the Association of National Advertisers (ANA), the Direct Marketing Association (DMA) and the Interactive Advertising Bureau (IAB).

 Randall Rothenberg

The joint industry task force plans to discuss with policymakers, businesses and consumers the public policy issues that have been raised about online behavioral advertising.

The group says they are currently discussing self-regulation from the Federal Trade Commission’s proposed self-regulatory principles. including education and transparency, consumer notification and choice, data security, and self-regulatory enforcement.

The initiative will focus on concerns about the use of online consumer data for behavioral advertising purposes while maintaining advertising that supports a broad range of free online content.

“Effective self-regulation of interactive advertising will help ensure that our industry can continue to evolve and innovate, offering consumers what they want when they want it,” said Randall Rothenberg, President and CEO of the IAB.

“The value of online advertising to consumers and businesses cannot be understated, particularly in these challenging economic times.”
 

There are many options for companies and agencies to train digital marketing teams and to keep tenured employees up to date including conferences such as: this week’s WebmasterWorld Pubcon, Search Engine Strategies, Search Marketing Expo, numerous regional and niche events and an increasing number of web based offerings including SEMPO Institute and the DMA Search Engine Marketing Certification program. I would be remiss not to mention the upcoming "Social Media Smarts" workshop in NYC covering all aspects of social media marketing including a strategy exercise and tips on building a business case for a social media effort in your organization.

Attending conferences is not cheap when you factor the increasing price of travel and hotels as well as pre/post and conference training fees, meals and taxi. Attendees and their companies are paying $2500 – $5000 per person per conference as well as the cost of time away from the office performing billable work. It’s easy to see why webinars are on the increase and why those who are fortunate to attend these events need to get the most out of them.

The most important thing that conference attendees can do to get the most out of their time at events is to set goals. Managers sending individuals to conferences should be clear about expectations. Company staff should be sure to talk with others within the organization or team that have attended the same or similar events to gain their insight.

Depending on the purpose for attending a conference, goals may vary. Here are some common goals based on the various reasons for attending any kind of marketing conference:

• Knowledge - How many sessions will you attend and how will you capture the information? Notes, photos, video (where allowed) When meeting new people, discuss the sessions with them. Compare notes with other attendees, it’s a great way to network and to get other opinions. Before the conference, make a grid or a plan for which specific sessions you’ll be attending. Often times, there is not much time between sessions and the difference between getting a good seat and standing room only can be a matter of minutes.

• Networking - How many qualified prospects, marketing partners, vendors to outsource to and job candidates will you meeting? Each day, tally them up and plan how you will follow up.

• Content - how will you leverage your conference experience to create new content for your company blog, articles, or process documentation? Set goals for how many you’ll create each day. The content you capture and create can supply a company blog with numerous posts and show clients, staff and prospective clients that you are on top of what’s happening in the industry. At TopRank, our staff are required to publish at least 3 blog posts for each day of conference attended. Set goals for how many blog posts, articles or other types of content will be created each day of the conference. It doesn’t have to be all text, you can take photos of people, and presentation slides. Take videos where allowed.

• Knowledge transfer - How will you pass on the information youâ’ve acquired to the rest of the team? At TopRank Online Marketing, our staff take the highlights and any specific tactics of use and create presentations which they share with the rest of the TopRank team. Knowing you will be required to present the information you are gaining with the team back at the office helps focus on takeaways and practical interpretations of the new information.

• Socialize – Where there’s a conference, there’s a party. After hours events are exceptional opportunities for conference attendees to relax, network and share information. Make no mistake, post session networking can be an art form. Make a point to relax and have fun, but be clear about objectives and make a goal of attending a dinner each night of the event if possible. Some dinners are a tradition amongst long time friends, some are sponsored by vendors and some are at hoc events that occur as a result of like minded individuals wanting to continue the day’s discussion.

As you can see, there are many more opportunities to get value from marketing conference participation than keeping up to date with an industry. Pre conference goal setting and planning, well defined processes as well as follow up and post event knowledge sharing can all multiple the value organizations realize by sending employees to educational events.

Not all organizations are positioned to take full advantage of these insights, but through simple analysis, it can become clear pretty quickly how much is being left on the table or to competitors who are sending the same numbers of people and incurring the same costs.

Understand the conference offerings, set goals and make the time to pre-plan conference involvement. Leverage content creation, networking, recruiting, competitive intelligence as well as prospecting opportunities and industry conferences can move pretty quickly from an expense with an uncertain effect to an investment with multiples of return.

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