WebProNews on Facebook
Consortium Summit
Consortium Summit - Open Space
By Christopher Carfi - Mon, 10/22/2007 - 14:02
One of the sessions at the Consortium summit was an Open Space. This particular conversation was on the topic "How can our company involve the customers more fully in creation and adding content to our [customer support] knowledge base? What are the risks? What are the benefits?"
Featured Headline
Search Bing From Hotmail Inbox to Insert ContentBing Added to Quick Add Feature
-

Real-Time Search Engines Rush to Fill New Need
Twitter has produced a hot new trend: real-time search. -

Google's OS to Challenge Microsoft?
Googlers Sundar Pichai and Linus Upson announced on Wednesday that... -

Is Twitter Scaring Google?
There have been multiple reports that Twitter could replace Google. -

User Authentication Services: Good or Bad?
Products such as OpenID, Facebook Connect, and Google Friend Connect...
Latest News on: WebProWire.com
AOL Reviewing Assets, Will Likely... eWeekHow To: Excel At Excel For SEM... Search Engine Land
Economy Weighs on Earnings TheStreet.com
Forecaster of the Month:... MarketWatch
Controversy Dogs Akamai TheStreet.com: Business Wire
iEntry 10th Anniversary
RSS
Newsletter
Advertising










