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communications Articles

SAP Unveils New CRM Software

SAP AG has made public the first on-demand/on-premise customer relationship management (CRM) suite. Dubbed SAP CRM 2006s, the software was announced at SAPPHIRE ’06, the company’s international customer conference.

Qwest Told NSA To Bug Off

Requests for access to customer calls received the brushoff from Qwest’s former CEO, and the blogosphere has turned the beleaguered telecom into something of a hero.

Google, Apple Appeal To MBAs

Graduates from MBA programs really want to spend some of their career at the Googleplex after leaving school.

Social Media in the Enterprise

Fun’s fun, but let’s get serious. David Murray, in his editor’s column in the Journal of Employee Communications Management, asked:

External and Internal Communications

Regardless of the other communication disciplines I have practiced-media relations, financial communications, corporate PR, the list goes on-I have always maintained employee communications as part of my portfolio.

Microsoft, Cisco SIP At Communications

A powerful combination of the leading operating system and networking system companies yielded an agreement to develop real-time communication services for the enterprise.

Random Thoughts at New Communications Forum

Sitting here today, as I came down on Caltrain (pretty fast ride) to do a podcast with Brian Oberkirch with other PR bloggers, and then sit and attend today.

Tom Foremski is Wrong

The news release is deadhere we go again.

Business blogs: Fad or long term communications tool

Business blogs are often referred to as being a fad. You know the line. It usually includes terms like “fad”, “personal diary”, “self important”, and of course “waste of time and resources”.

Good Pitch, Bad Pitch

Todd Defren, principal of SHIFT Communications, has launched a new blog he’s calling The Good Pitch Blog.

Employee Communications is the Chicken…

Marketing is the egg.

Commons Kick-off

The Communication Commons is up and running.

A New Employee Communications Blog

While the world of PR blogs grows, there still are few blogs dedicated solely to internal communications (which, I happen to believe, is the most important communication effort in which a company can engage).

A Milestone Event for Communicators

I’ve just finalized setting up my trip to California at the end of this month to participate in the New Communications Forum which takes place in Palo Alto from 1-3 March.

The Era of Me2Me Communications

Richard Edelman has a really smart byline up about what he calls the Me2 Revolution.

Yahoo, BBC Take Flight With Boeing

The next in-flight options from Internet provider Connexion by Boeing feature live television options for laptop computer-equipped passengers.

The IT Take on Corporate Communications

I think I’ll write an article about router configuration.

WiFi: A conference requirement

Last week, one comment kept recurring at Lawrence Ragan Communications’ annual Web Content Management conference in Chicago: “Why don’t they have WiFi?”

DIY PR in a ‘Cheap’ Economy

Putting aside all the recent rhetoric and controversy surrounding Web 2.0 companies, a few facts remain, one of which is this: the costs associated with starting and running a business today are significantly lower than they were a few years ago.

The Here and Now of Participatory Communication

On Thursday, I travelled to Brussels, Belgium, to participate in the 50th anniversary conference of FEIEA, the federation of European business communicators’ associations.

Blogging on BlogOn, and at BlogOn

I am writing on BlogOn 2005 over at the AllBusiness PR Blog this week, and will be updating the posts here.