WebProNews

Twitter Gaining Steam As Customer Service Platform

We have all heard about Twitter and Dell. A customer service coup of sorts that jacked up sales with a claim in December of ’08 that $ 1 million in sales could be contributed to Twitter efforts.

SES Chicago: The I-word, Discussed

If you want to build up investment interest in your SEO/SEM firm, you have to make your company compelling enough to separate capital from capitalists.

Reputation Management & Legal Threats

When a company’s reputation comes under attack, it can be tempting to bring in the company attorney and fire off a "cease and desist" letter. Unless you’re responding to something that is clearly libelous, trying to cover up your mess by threatening the messenger usually backfires–in a big way.

AT&T Dials Up Ingenio Buy

Pay per call advertising firm Ingenio has been acquired by AT&T to boost the telecom's search and advertising services.

Tumblr Finds Funding

It’s not quite ready to overtake Blogger or TypePad - from which it claims to be completely different - but Tumblr, a blogging company, is now $750,000 richer thanks to a round of funding.

Boosting Your Social Capital with Facebook

I am sure that over the course of the last few days most of you folks out there may have bumped into one article or another around the subject of the usefulness, or not, from Facebook.

Yahoo Gains Search (Ad) Ground Against Google

According to a new study, search marketers are still giving far more money to Google than to Yahoo.  But when spending increases were presented as percentages, it turned out that Yahoo experienced a greater gain.

Iheard: Internet Radio Search Engine

Recently FUSA Capital Corp launched iheard, a search engine for music, sports and talk radio stations. About the search engine:

OSS Venture Capital & M&A

Many of you may have heard that Matthew Aslett is over at The 451 Group now.

Trulia Voices Sounding Strong

Trulia deals in real estate search, but it recently launched a forum (or “social media platform”) known as Trulia Voices.  Curious as to how the project’s coming along?  Luckily for you, Trulia has provided a “71 day pulse check.”