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	<title>WebProNews &#187; Brett Crosby</title>
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		<title>4 New Updates Coming to Google Analytics</title>
		<link>http://www.webpronews.com/4-new-updates-coming-to-google-analytics-2009-05</link>
		<comments>http://www.webpronews.com/4-new-updates-coming-to-google-analytics-2009-05#comments</comments>
		<pubDate>Thu, 07 May 2009 18:40:04 +0000</pubDate>
		<dc:creator>Chris Crum</dc:creator>
				<category><![CDATA[Search]]></category>
		<category><![CDATA[Brett Crosby]]></category>
		<category><![CDATA[eMetrics]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[google analytics]]></category>
		<category><![CDATA[Web analytics]]></category>

		<guid isPermaLink="false">http://www.webpronews.com/?p=49773</guid>
		<description><![CDATA[<p>At eMetrics in San Jose, Google's Brett Crosby announced 4 new features that are coming to Google Analytics. The features are aimed specifically at the more advanced users of the tool. They are:</p>]]></description>
			<content:encoded><![CDATA[<p>At eMetrics in San Jose, Google&#8217;s Brett Crosby announced 4 new features that are coming to Google Analytics. The features are aimed specifically at the more advanced users of the tool. They are:</p>
<blockquote><p>1. Pivoting Dimensions<br />
2. Secondary Dimensions<br />
3. Share Custom Reports and Advanced Segment Customizations<br />
4. Manage Customizations Across Profiles</p></blockquote>
<p>Pivoting and Secondary Dimensions are available in most table views that allow inline cross-tabular analysis of data. </p>
<p>&quot;You can use these new power features to do in-depth, on-the-fly analysis and see all the information in the same table,&quot; <a href="http://analytics.blogspot.com/2009/05/share-customizations-and-dive-much.html">explains</a> Crosby. &quot;View data by two dimensions at once, such as keywords and cities. Next, pivot by another dimension such as source, while also viewing two additional metrics such as visits and pages/visit&#8230;. all within a single table view.&quot;</p>
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<p>The sharing feature means you can post the URL of a custom report to your blog or email it to somebody. When that person clicks on it, they import the report structure. They can then see the report with their own data in it. </p>
<p>&quot;Now people can share their more interesting Google Analytics customizations without having to send detailed instructions, just share a URL!&quot; says Crosby.</p>
<p><center><a href="http://analytics.blogspot.com/2009/05/share-customizations-and-dive-much.html"><img src="http://images.ientrymail.com/webpronews/article_pics/manage-advanced-segments.jpg" alt="Sharing" title="Sharing" /></a></center></p>
<p>As far as managing customizations across profiles, you can choose which ones get which custom reports and advanced segments. This way, not everyone has to have access to the same things. </p>
<p>Each of the new features are in beta and will begin rolling out within users&#8217; reports over the next few weeks.</p>
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		<title>Dealing With Bounce Rates And Hippos</title>
		<link>http://www.webpronews.com/dealing-with-bouncerates-and-hippos-2008-08</link>
		<comments>http://www.webpronews.com/dealing-with-bouncerates-and-hippos-2008-08#comments</comments>
		<pubDate>Mon, 25 Aug 2008 21:19:37 +0000</pubDate>
		<dc:creator>WebProNews Staff</dc:creator>
				<category><![CDATA[Search]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Avinash Kaushik]]></category>
		<category><![CDATA[Brett Crosby]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[google analytics]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[SES San Jose]]></category>
		<category><![CDATA[Web analytics]]></category>

		<guid isPermaLink="false">http://www.webpronews.com/?p=46753</guid>
		<description><![CDATA[<p>Generally when hippos enter the conversation there are only a few directions the conversation can go; none of these directions tend to lead to well-heeled executives. Avinash Kaushik, author of <i>Web Analytics: An Hour a Day</i>, follows no such arbitrary narrative rules.</p> ]]></description>
			<content:encoded><![CDATA[<p>Generally when hippos enter the conversation there are only a few directions the conversation can go; none of these directions tend to lead to well-heeled executives. Avinash Kaushik, author of <i>Web Analytics: An Hour a Day</i>, follows no such arbitrary narrative rules.</p>
<p> <span id="more-46753"></span>
<p>&nbsp;</p>
<p><center><iframe width="336" scrolling="no" height="251" frameborder="0" src="http://videos.webpronews.com/video/frame2.php?movie_name=ses08google"></iframe> </center>
<p>&nbsp;</p>
<p>In his case, and in the case of others at a, well, former employer, HIPPO is an acronym meaning the <i>highest paid person&#8217;s opinion</i>. Sometimes this opinion, wafting its effluvial way between totems of silk and the finest wools, just plain stinks. </p>
<p>&quot;Most website designs stink because HIPPOs create them,&quot; said Kaushik, alongside Google Analytics group manager Brett Crosby, in a <a href="http://videos.webpronews.com/2008/08/25/google/">video interview with WebProNews&#8217;s Mike McDonald</a>. They stink (websites, not the men in the video) because the HIPPO&#8217;s idea is very &quot;disconnected from reality,&quot; Kaushik continued as Crosby adjusted the lapels of his sports jacket. </p>
<p>Previously in the conversation, the three were chatting up the finer points of web analytics to address things like bounce rates and conversions. Kaushik and Crosby were in general agreement that proper use of Web analytics was key in identifying problems with conversions. </p>
<p>&quot;Gotta have goals and funnels,&quot; said the self-described suit (self-described by the aforementioned gesticulation upon Kaushik&#8217;s synonymy of HIPPOs and suits), who also described himself as one suit straddling the line between marketers who prefer spreadsheets and marketers who don&#8217;t. As for spreadsheets, Crosby deems them pretty important, if they involve analytics, especially <a href="http://www.google.com/analytics/">Google Analytics</a>. &quot;If you don&#8217;t have analytics in place of some sort,&quot; he said, &quot;you&#8217;re just throwing money around.&quot; </p>
<p>Those analytics, for example, can help identify why visitors &quot;bounce&quot; when they land on a page via search. Technically, a &quot;bounce&quot; is defined as a single page view session where the visitor bounces off to another website afterward. Kaushik, more colorfully again, characterized it more paratactically on behalf of the visitor as &quot;I came, I puked, I left.&quot; </p>
<p>&quot;No need to get all technical,&quot; said Mike. </p>
<p>Kaushik identified bounce rate as one of the simplest areas of analytics a webmaster can optimize. If a particular page has a high bounce rate, then something is wrong. What that something is could be many things, but Crosby suggests it might be either the landing page itself or the PPC keywords leading customers to the landing page. The wrong keywords optimized means visitors aren&#8217;t finding what they&#8217;re looking for once they reach the landing page. </p>
<p>&quot;If you use the keywords position report, it shows you how the ads perform,&quot; suggested Kaushik. This report will show how many visitors each keyword position yielded, and it shows the conversion rate. Crosby suggested comparing both paid and unpaid keywords to get an even better idea. Unpaid keywords will show which keywords bring visitors to a site most often, which can be compared against the bounce rate to show which keywords convert most. </p>
<p>This was when Kaushik brought up HIPPOs. So how does one deal with a HIPPO? Easy. One deals with a HIPPO in the same way one deals with a rhinoceros: Let him charge, step out of the way, let him get his nose stuck in a tree trunk. In other words, right when the HIPPO&#8217;s idea fails, present him or her with an alternative.&nbsp; </p>
<p>&nbsp;</p>
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