I had the opportunity to sit down and talk to Brad Bostic, ChaCha’s President and Co-Founder, about the new service. Bostic explained that a cell phone user can simply text a question to ChaCha, which is 242242, and one of the 30,000 expert human ChaCha guides will answer the question in the form of a text.

By using textChaCha, users can:

   1.    Find names, addresses, and phone numbers for local businesses and residence
   2.    Get directions
   3.    Ask for the spelling or definition of a word
   4.    Ask trivia questions
   5.    Get lyrics to music while in the car

As you can see, the texting possibilities are endless. TextChaCha is currently being offered as a free trial.

Principal Analyst for the Enderle Group, Rob Enderle said:

“This is as close to something that I’ve seen in recent times that might solve a very real problem…”

To catch all the details, check out the full report from Abby Prince entitled, “Are You Ready for ChaCha?”