Data caps are pretty bad. They restrict how much I can download on our smartphones when all I want to do is stream Pandora on the way to work. I should move to Russia where you win money for downloading …

This morning we reported on a massive outage that was plaguing Verizon’s data network nationwide. Reports were flying on Twitter and on Verizon’s support forum that customers were getting no data connection on their Verizon Wireless phones. Most reports seemed …

Sometime in the middle of the night Verizon’s data network seems to have crashed. The first report hit Verizon’s support forum from San Francisco around midnight, Pacific time. Since then the thread has come alive with reports from all over …

If you’ve been waiting for it, you probably already had your calendar marked, but today the iPad with Wi-Fi +3G is here. In case anyone forgot, Apple sent emails out today reminding everybody.

Customer satisfaction has proven to be one of Apple’s strong points, as indicated by the American Customer Satisfaction Index (ACSI) this week. Unfortunately, there are still some customers who are far less than satisfied by the company.

An Alabama woman named Jessica Smith is one of those customers, and she intends to bring many more of them out into the light with her, by filing a class-action lawsuit against Apple.