Some eBay Sellers Disgruntled Over Top Rated Sellers Program

    October 15, 2009
    Chris Crum

Some eBay sellers have been taking issue with the fact that they are not being considered "Top Rated Sellers" in eBay’s program of that name. As far as they can tell, they meet the requirements, but are having no luck being included in this group.

Ina Steiner at AuctionBytes was able to get a response from eBay on the matter with the following points:

1) All existing PowerSellers who qualify for the program should now see the TRS badge in search results and on their View Item pages.

2) eBay is beginning to invite sellers who would qualify under the new lower-volume requirements into the program. "We began sending invites to join the PowerSeller program this week for non-PowerSellers who otherwise meet Top-rated standards and who sold at least 100 items to U.S. buyers with a GMV of at least $3k in the past 12 months," he said.

Top Rated Sellers

Judging from the comments, the response didn’t do a whole lot to make eBayers feel better. They start with:

"I only have one big question…WHY? For many years now Ebay management has thought that pitting seller against seller is a good thing.  We’re all paying Ebay for exposure to SELL our wares.  Nobody informed us that this is some kind of competition – with small sellers always on the bottom of the pile but paying the same!"

The AuctionBytes post points to a couple of pages that contain information on requirements. This one provides a chart of "at-a-glance" requirements and rewards (pictured above) and this one gives examples of calculating low DSRs (Detailed Seller Ratings).