Quantcast

Passwords in XP and Windows Logon UI Error Message

Get the WebProNews Newsletter:
[ Business]

Hi There,

I hope you can help me. Anytime I get a box on my screen asking if I would like Windows to remember the password for whatever I am dealing with and I click yes it never does, whether this is for my e-bay account or anything at all. Also if I am in e-bay and I have typed in a product to search for then surely the next time I type the same thing in the word should be finished for me, but it’s not! I believe that this problem occurred when I downloaded a new connection kit for freeserve last year. I am no longer with freeserve however.

Thank you very much

P. G.


Hello,

http://support.microsoft.com/default.aspx?scid=kb;en-us;264672

OLEXP: Your Outlook Express Password Is Not Retained in Windows 2000 or XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;259416

OL2000: (IMO) Your Password Is Not Retained in Windows 2000 or Windows XP

For a trimmed down version:

http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

The above also applies to Internet Explorer and other applications that use the Protected Storage System Provider registry key to store passwords.

Carey


Hello,

I don’t know if you can respond to a request like this, but I see you answered a question recently about the same error message I’m getting upon initial startup of my XP Pro machine “Windows logon UI has encountered a problem and needed to close”. I checked the registry and already have the correct entry you noted at:

HKEY LOCAL MACHINESOFTWAREMicrosoftWindowsNTCurrentVersionWinlogon, add

“logonui.exe” to data value in UIHost

I’ve searched the MS knowledge base and all over the internet without success. If I acknowledge, or send the message to MS about 10 times it seems to go away? What is Windows Logon UI and how does this problem suddenly appear? Do you have any advise or recommendations on where I might find an answer? ? Its driving me crazy to not find any references to this problem

Help me Obi-Wan, you’re my only hope

Thank you for your time,

Bill


Hi Bill,

Open Windows Explorer and navigate to C:WindowsSystem32 folder. Locate the file msgina.dll and move it to d: or some other location. [A new copy of this file will be extracted automatically by XP]

See if the problem persists. If yes, open Command Prompt window and type in:

“SFC /PURGECACHE”

Then, “SFC /Scanow”


Hi Carey,

Wow, I’ve rebooted my computer multiple times now without any trace of the stream of error messages I’ve been getting. Forcing XP to recreate msgina.dll seems to have done the trick. I can’t tell you how impressed I am to get such excellent advise so quickly! You have a new fan and supporter of you website

Thank you very much,

Bill


My pleasure. Thanks for letting me know.

Carey

Carey Holzman owns and operates Discount Computer Repair (602-527-9723) in Phoenix, Arizona, where he offers repairs, upgrades, custom built PCs and network wiring at highly competitive pricing. His networking tips have appeared in David Strom’s book, The Home Networking Survival Guide (McGraw/Hill), and his own book on PC maintenance is currently available at local book stores, amazon.com or directly through him. His free informative web site can be found at http://www.careyholzman.com. Donate $30 to help maintain his site and you’ll get a free autographed copy of his book. Carey can be reached directly at carey@careyholzman.com.


cover

Passwords in XP and Windows Logon UI Error Message
About Carey Holzman
Carey Holzman owns and operates Discount Computer Repair (602-527-9723) in Phoenix, Arizona, where he offers repairs, upgrades, custom built PCs and network wiring at highly competitive pricing. His networking tips have appeared in David Strom's book, The Home Networking Survival Guide (McGraw/Hill), and his own book on PC maintenance is currently available at local book stores, amazon.com or directly through him. His free informative web site can be found at http://www.careyholzman.com. Donate $30 to help maintain his site and you'll get a free autographed copy of his book. Carey can be reached directly at carey@careyholzman.com.

cover
WebProNews Writer
Top Rated White Papers and Resources
  • Erich Clark

    Wow, thank you for the Login UI fix. I was getting pretty frustrated with that pop-up and as was previously noted, Microsoft has not responded. I was not able to move or erase msgina.dll, but the command line did the trick!!
    Thank you once again!

  • sanda

    cum sa pun garfield la inceput?

  • Guest

    Hi.

    Just wanted to say moved my system today, booted up and got the UI
    error.  Thought I broke something.. Did a search, found your advice about removing the msgina.dll and all came up o.k. dokey.  Thanks so much for your knowledge and help.  I’m gonna bookmark your site.

     

    Thanks again,

    Joan

  • Wilma

    I also got this error out of nowhere… found your fix and it worked (moving the msgina.dll file)

    Thank you!!

  • Vick

    Thank you soooooooooooooooooo much. God bless your brain

  • Vick

    I moved msginna file on Sep 14th and everything was fine.But today on Sep 16 when I turned my PC on that Windows Logon UI message came back. Now I am scared is my PC infected with a virus. How do I clean it .I have SUPER AntiSpyware and Malwarebytes’ Anti-Malware and AVG Free installed they did not find anything yet. Please help.Thanks

  • belle

    hi carey,

    i hope you can help me fix my problem… i already tried all the tricks that i read as your advice to others..but it doesnt make any sense with my laptop..i’d search for the msgina.dll in windows explorer/ system 32 and i cannot find it, i already tried the command and it also didnt work…hope you can give me another solution to my problem…
    everytime i open my pc, it gives me ” The instruction at 0X005f0409 referenced memory at 0X005f0409. The memory could not be written.when i login after this
    the message appears infinitely even after pressing Close Click Ok to terminate.” message and i need to click ok/ cancel several times to open it. and after still giving the same message…” To help protect your PC, Windows has closed this program
    Name : Usernit Logon Application
    Publisher: Microsoft

    thanks a lot and i hope you can help me solve my problem

    belle

  • Guest

    Good job idiot, moving that msgina.dll file has led my computer to not start at all. It says, “The Logon User Interface DLL msgina.dll failed to load. Contact your system administrator to replace the dll or restore the orignal dll.” Now what? Just so you know, there is no system administrator.

  • lovepreet_shota

    sd

  • aman

    I was getting some problem with my modem
    i formatted windows XP 2000 and when i was installing Realtek High Definition Audio pack,Bluetooth Stack for windows,MODEM from my drivers (HCL) CD
    I am always getting this message
    The program u r installing has not passed the WINDOWS LOGON UI .Installing may destablize ur system
    But i continued installing ….. and now i am getting a no. of error messages
    Tell me wat should i do
    they r saying that try 4 a program which has passed this testing