Outlook 98 Concerns

    July 25, 2003

Hi Carey,

My windows 98 appears to have changed. For example when I’m in “my documents” and right click on an item the menu does not allow sending to a mail recipient and if I go to the file menu it does not have that option either. Any answer would be greatly appreciated.


This is copied from

OL98: “Send To Mail Recipient” Does Not Use an Outlook Form

Last reviewed: April 13, 1998
Article ID: Q183766

The information in this article applies to:

Microsoft Outlook 98

After installing Microsoft Outlook 98, if you right-click a file on the Windows desktop and point to Send To, the “Mail Recipient Using Microsoft Outlook” option is not listed.

Instead, if you choose to send it to a mail recipient (point to Send To and click Mail Recipient), this opens a blank, non-Outlook e-mail form. The file appears as an attachment in the body of the message and the path to the file appears in the subject line and body of the message.

Outlook 98 removes the Send To “Mail Recipient Using Microsoft Outlook” option on the shortcut menu.

Create a shortcut to Outlook 98 in the WindowsSendTo folder, with the “/c ipm.note” switch on the command line. To do this, follow these steps.

NOTE: Because there are several versions of Windows, the following steps may be different on your computer. If they are, please consult your product documentation to complete these steps.

  1. In Windows Explorer, double-click to open the WindowsSendTo folder.
  2. Right-click on the background of the Contents pane (the large pane on the right), point to New on the shortcut menu and click Shortcut.
  3. Type the path or click browse to the Outlook.exe file.
  4. Following the last character on the Command line, type a space followed by “/c ipm.note” (without the quotation marks) for example: “C:Program FilesMicrosoft OfficeOfficeOutlook.exe” /c ipm.note

    Note that the /c switch is outside the command line’s quotation marks.

  5. Next.
  6. Type “Mail Recipient Using Outlook” (without the quotation marks) in the “Select a name for the shortcut” window, and click Finish.

To test, right-click a file on the Windows Desktop, from the shortcut menu point to Send To, and click “Mail Recipient Using Outlook.” An Outlook e-mail form should open containing only the file as an attachment.


Both Microsoft Office 97 and Microsoft Outlook 97 installed a file named Sendfile.exe. This added an option on the shortcut menu to Send To “Mail Recipient Using Microsoft Outlook.” Installing Outlook 98 removes this file.

Carey Holzman owns and operates Discount Computer Repair (602-527-9723) in Phoenix, Arizona, where he offers repairs, upgrades, custom built PCs and network wiring at highly competitive pricing. His networking tips have appeared in David Strom’s book, The Home Networking Survival Guide (McGraw/Hill), and his own book on PC maintenance is currently available at local book stores, amazon.com or directly through him. His free informative web site can be found at http://www.careyholzman.com. Donate $30 to help maintain his site and you’ll get a free autographed copy of his book. Carey can be reached directly at carey@careyholzman.com.