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84 commentsFriday, June 26, 2009

Outlook 2010 Is Broken... Twitterers Try To Fix It

Users don't want Word rendering their HTML in Outlook anymore!

84 Comments

Outlook2010

People seem to be concerned about the email standards used by Outlook 2010. I think there are more fundamental issues that need to be addressed. I'm using Outlook 2010 at the moment and I wouldn't even classify it as a beta release. There are so many bugs that render it effectively inoperable that I'm going to uninstall Office 2010 and go back to Office 2007.

Outlook

While designing I found that creating e-mails that are compatible with various e-mail programs can be difficult to decifer what one program to the next will do. After several days of trying different scenarious of possibilities, I found that extensive amounts of time and testing has gone into determining what different e-mail programs end results will be produced. At one point I thought I had it licked, but then I decided to forward a message to various e-mail programs and found there were some vaviations between the messages after being forwarded.

It has come to my attention that not all e-mail programs treat the rendering of messages the same. It took careful and time consuming testing to come up with a format that works well between all e-mail programs. Granted they all don't appear the same, but I found a suitable format for all programs, even after forwarding the messages. Something it boils down to is how complicated are the messages being created when designing. An example of what I mean is this.

I started my first e-mail message by designing it with <div> tag, but I quickly realized that not all e-mail programs with allow you to use CSS to load images. This is how I determined that it is best to use the <img> tag when creating e-mail messages. Now, although it is impossible to test my messages in all e-mail programs, I came to a solution with the most popular e-mail programs such as Yahoo, Outlook, Smarter Mail, and MSN.

Keep the WORD Microsoft

I dont know a more safer and reliable e-mail client than Outlook 2007. Finally, browsing and viewing mails localy, and at the same time saying "Game Over" to Spammers and Hackers. Keep going Microsoft, you are doing a great job.

And as a developer, I never had problems creating Newsletter E-Mails that will look great on both Outlook and Html based E-Mail Clients. And all of you that have problems with that, I can say you are a "cry baby" developers.

outlook

I use outlook express ( I have full outlook but do not use) Like mobile phones which I do not use for anything but phone calls.I use outlook for sending emails in plain text with pictures & or word documents attached when required. using any type of mark-up html in emails slows them down in loading and it is possible to add virus code.
Most junk mail has flashy html code so the only people loosing out will be the junk mail senders. 2010 version will not make any difference to me as I just use outlook to send and receive mail!

We don't need Office 2010

I am not even sure anyone even wants Office 2010. Heck I was perfectly happy with 2003 and still don't like 2007.

I agree Im not sure why

I agree Im not sure why companies have to give so many updates, 2003 is awesome.

nice

Ahh the power of twitter to fix a microsoft product. Next up Windows!

Right. The power of

Right. The power of Twitter...

I love how people think that MS just "became aware" of the fact that Outlook doesn't use IE to render HTML emails.

Newsflash... they wrote it and no "tweetstorm" is going to convince them to change it. If the decision is made to change the HTML rendering engine to IE it will be rooted in customer opinion and ROI for MS. Plain and simple.

Not because some outspoken Twitts decided to "take up the cause".

There, Problem solved

Whats all this fuss about? Who in their right mind would use outlook to begin with? I say use Thunderbird and be done with it...! there, problem solved!

So you're going to design an

So you're going to design an email to send out to the masses that says "to read this email, please switch your mail client to Thunderbird"?

You're brain-dead!

Outlook 2010 - What I Want

I want Outlook to use Word as its composition editor.

I don't particularly care what it uses to render incoming HTML, as long as its readable, but if its not Word then it probably should be the default browser.

But I would like to insist that the HTML I send is 100% standards compliant, so that the recipients can read it.

Hypertext has no place in an e-mail client anyway

Hypertext was meant for web pages. When you write a letter, do you use extensive mark-up? No? Then why do you suddenly need to do so when writing an electronic letter?

If HTML never found its way to e-mail Outlook, Outlook would've been a lot safer years ago. I'm glad to see Microsoft finally starting to get smart about security.

OUTLOOK

Quite frankly I dont use Windows/msoft anymore I have now gone over to Linux Mint, because Microsoft have stopped listening to its people. I just bought a brand new laptop/notebook and as soon as I booted up I was displayed a dreadful Virus I think it was called Vista or something. it wouldnt even let me turn off Norton, If I had kept the Vista Virus on the machine I would have also had to register a free 3 month trial with norton wether I liked it of not.
www.glowgolf.com.au

The problem was Norton not

The problem was Norton not Vista. The latest version of Norton was garbage. Try not to let your prejudice cloud your mind.

That wasn't a low flying

That wasn't a low flying jet... that was a point going right over your head....

So what's new?

Since when did Microsoft care about quality or what users want?

Their products are almost all full of bugs. They are STILL vulnerable to the many thousands of viruses. They use excessive amounts of memory and disk space, etc

While MS can get people to pay excessive prices then get them to pay again and again for bug fixes that cause more bugs why would they care?

Most people use Windoze just because other people use Windoze, not because the product is any good.

That's typical of microsoft

That's typical of microsoft and their products. Is it a wonder why more and more users are switching to macs.

So What!

Quit complaining and come up with a better mousetrap!

SEO
Cincinnati

Heart Broken

What's the Outlook for Microsoft? Enough to pay the Bill with creditors at the Gates!

You've got to feel sorry for the guy. Like the software, he's well out of it. LOL

No, Its bad personal

No, Its bad personal security

Outlook fix??

I don't even have Outlook on my machine! Have never used it and never will.

Who cares?

I use Thunderbird so couldn't care less whether that piece of cr*p Outlook renders HTML correctly or not.

This seems to be the general

This seems to be the general consensus...

--
Jeremy Muncy
Follow me on Twitter @jmuncy

You can actually create html

You can actually create html emails that work in outlook with css and background images... yes you need to use tables but what does it really matter?.. I've been doing this for ages, if you search around good enough you'll find the solutions..

Outlook has been *fixed*

The Microsoft HTML rendering engine has been the biggest security problem on the Internet for over a decade, and its use in Outlook was one of the biggest instances of that problem. It's fundamentally insecure and can not be fixed without breaking every application that uses it, and I cheered when Microsoft removed it from Outlook.

Do not have this issue with the current version of word

I do not currently have any of these issues i get all my emails as i should. Granted i have to allow pictures sometimes. I do think that once you have IE installed and updated, at least has been the case for me and my clients, we never really experienced this issue.

The fact that some people do get weirdly rendered emails, well there is nothing that can be done, it happens with my yahoo and hotmail accounts too, many emails render weirdly, like most things, the person creating and deploying have to know what they are doing.

Personally I love outlook and web access to web outlook, as well as its sync with windows mobile. Never had issued, just use it correctly and it always works correctly :)

I do like MS.

Pfft typical Microsoft

Not surprised about Outlook at all... Most of the software Microsoft produces is ridddled with non standards compliance and bugs.

Why should Microsoft fix Outlook to render HTML according to standards? They can't even make a browser that complies with standards and haven't fixed Internet Explorer in the latest monstrosity that is version 8.

Long live Thunderbird and Firefox (or Chrome, Safari, Opera...)

Extending monopoly

Microsoft will not adhere to standards for several reasons:
1. Only Microsoft clients can interoperate.
2. Sending email using any other client swill create broken HTML preventing GMail, Yahoo!Mail, other web clients as well thick clients from sending HTML emails.
3. Most people use HTML email without knowing it.
4. Many people also use Word email without knowing it. They use pretty Word formatting, etc. which gets lost when the email is read by another non Microsoft Mail client.

Only way they will back off will be anti-trust.

What would your standard non-techie do when things don't interoperate? They will want the Microsoft Office Suite to get on with their work. Any business will eat that cost. Microsoft benefits.

I still remember the Winmail.dat format. For years Microsoft would not release the details of the format. One had to work very hard to prevent it from getting generated.

Using Word: I am also worried about using Word for composing email. Think about compatibility issues there.

All in all, MS believes they own the space and any one entering is seen as a threat.

I wonder if Outlook Express and Hotmail and their derivatives (Windows Live/ MS Live, etc.) will be able to interpret the HTML email.

In that case, one may have a legal case against MS: they have to disclose the api (including the behavioral aspects) or run into anti-trust issues because they tied the platform to the application.

The best place to try case will be in Europe, US being a pushover.

Anti-trust?

I'm sorry, but obviously I'm the one that's lost here.

Okay, anti-trust? I do believe that Microsoft had to unbundle IE from Windows due to a EU ruling. So how do they now render HTML without a browser? I'm no Microsoft fanboy, but it seems that they were pretty much dealt a harsh blow on that one. So they simply moved over to another product that was part of the office package!

You see the real issue here is that people like you, who jump up and down screaming anti-trust have forced Microsoft to make the change. Now you don't like their option?

Thing is most people are running in a Windows environment. Will they upgrade... yes. Will the average end user care? No. Perhaps in 10-15 years when the average human being is somewhat tech savvy this might be an issue, but for now with Microsoft owning most of the space I think that they really shouldn't be too concerned with the occasional disgruntled web developer or email marketer.

This is one occasion where I'll come to Microsoft's defense, even though I'm a Linux fan.

why bother even spending 30

why bother even spending 30 seconds telling MS to fix the html rendering engine in Outlook ?
Use something else !

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