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I purchased a Belkin "N" class router in 2005. Price point was excellent and I was quite happy with the product and the customer service/tech support I was given.

However, I soon later discovered that the router's firewall was a piece of junk. I couldn't upload files to my domain host unless I disabled the router's firewall or taken the tech support's advice ... place my computer outside of the firewall to upload files! Ridiculous! I soon discovered that this firewall issue had been an ongoing problem for the past 2 years. Returned the product for full credit and went with a Netgear router where I have NEVER had any issues or problems.

In stores, I've seen sales people try to push Belkin products down my throat or other customers (is there a spiff involved?) but I just gladly decline and move to something else. There are at least a half dozen companies that make similar products to Belkin with better price points and quality.

Now comes this pay-olla story ... keep burning the trust of the consumer. What was once a great success story of a American company that started off making great quality printer cables is now a company that puts out shoddy products.

It is tough when marketing/sales team has to sell poorly engineered products to keep their jobs. I'm sure the engineers told the marketing folks early on that "these things practically sell themselves!"