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2 commentsMonday, January 12, 2009

"Reply All" Messages Cause Uproar At State Department

A lesson in etiquette and email storms

2 Comments

I create/manage several

I create/manage several websites and track visits and today I received traffic from Twitter. It took me a while to jump on Twitter as I didn't "get" it or it's importance. I am now a big fan and seeing the traffic is a big plus.

It will happen again

After listening to all the customer stories I have heard over the years, I guarantee it will happen again. There are tools to prevent this - Permessa for instance, or our own Reply To All Monitor (http://www.SperrySoftware.com/Outlook/Reply-To-All-Monitor.asp).
It seems a bit harsh to enforce disciplinary action for an error that technology can correct.

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