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8 Comments
How much Time
Has any one figured out a way to minimize time with social media? I am on myspace, going to facebook and it just takes so much time it is incredible.
You don't really have solutions
I've spoken to many that where thrilled that nowadays all you have to do to promote your business is spread the word around on the web ... well, they're right, but i ran into the same problem as you did - time. So time is money .... web presence should bring customers, thus money - so it's a matter of how much you invest, and if you gain more than that. I guess the former "selling agent" should join the "PR-ist" and do your on-line work.
That isn't all that
That isn't all that surprising. Why wouldn't retailers tap into the Facebook audience?
I added Sortprice's Wishlist application before Xmas on Facebook and it is a lot of fun to use. You can search for it on Facebook or check out their site:
www.sortprice.com
Doesnt surprise me
I've noticed in the past few months, that facebook is becoming a massive talking point amongst friends. I now only know a couple people not using it, and nearly all people I know are very active users.
This will become a bigger marketing point in my opinion.
Facebook is a great way to
Facebook is a great way to reach out to target viewers, and its free thats the key factor of it, free marketing
Data portability will mean socnets become linked
Interesting findings and well interpreted Chris.
You hit upon something important when you mention data portability which, in Facebook's case, is Facebook Connect. As more and more sites add FBC it will become less relevant where the business is listed, as they will always have access to the Facebook user base.
For example, larger businesses may want to build their own social networks to interact with customers in a very specific way. Supporting FBC will mean that they can build a user base on their network from Facebook, where visiting users need only click a few buttons to use their FB identity on the retailer site. Those people are also prompted to bring their FB Friends over and post their activity back to FB as Newsfeed items.
Smaller businesses may not have their own socnets, but find a presence on a rating sites, for example, which could also use FBC to build a community that is tightly integrated with Facebook, with the same benefits.
In short, if you can't establish an effective presence on Facebook directly, it may not matter as long as you find a network which does work well for you which also supports Facebook Connect, so gives you access to the same audience.
Ian Hendry
CEO, WeCanDo.BIZ
The challenge of relevance
Chris - thank you for mentioning our study. I think many companies are taking social media more seriously and trying to figure out creative and relevant ways to leverage the various platforms to engage customers. Having a fan page out alone there doesn't do much, and neglecting a page after it's set up in Facebook also sends a strong message that the connections aren't important. It will be especially challenging for brands that aren't well loved to begin with, but they need the right strategy and guidance.
Thanks again Chris!
RE: The challenge of relevance
Thanks for stopping by to comment Adam. Interesting study, and I couldn't agree more.
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