You know you've got a PR problem when...

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5 commentsTuesday, July 29, 2008

Microsoft: Vista Isn't As Bad As You Think

You know you've got a PR problem when...

5 Comments

By ciltech (WPN reader) - Thu, 07/31/2008 - 15:35

Vist Nightmare in Business World

>Vista doesn't play well with many business programs.
>Vista is very unfriendly for corporate support staffs.
>Vista must be researched before purchasing so as to get the correct version for the business.
>And the list goes on as to the problems with Vista in other than home level

The key indeed is the term 'guided tour' for the users. I don't believe they would have had the same result had they simply set them down as they did with Vista and were told to perform a specific task. Most of the time would have been in answering 'YES, I really want to .....' to all the popups.

By Adam (WPN reader) - Wed, 07/30/2008 - 08:46

maybe you should try the experiment...

You seem jaded on Vista...maybe such an experiment will pull you out of your negative attitude.

As a recent convert to Vista from XP, I am estatic with and highly impressed by Vista. In particular, the degree of thought and engineering that went into the UI. On my Vaio, it's like a new car experience - a sophisticated, powerful, beautiful sportscar.

I truly have an affinity to my computer that before only my Apple friends possessed. Hard to believe, and before my recent Sony purchase, I had no love for MS. I competed against them while in the sotware industry (Borland, Claris) during their bad boy days.

Suggest we take an intellectually honest perspective. If you want to find something negative, you will.

I have a new-found respect for MS given the quality of Vista and that my enthusiam for personal computing has surged. As well as my work productivity, particularly with Office 2007 and Groove. My consulting team is operating as a new level of performance.

Simply put: Vista is absolutely awesome software.

By Jason Lee Miller (WPN reader) - Wed, 07/30/2008 - 09:44

Not jaded

I have Vista on one of my machines at home. And for what I use it for--mainly writing and Internet surfing--I don't have any issues. But my wife sure hates it, which is why that machine now belongs to my stepson, who also hates it. He accepted the tradeoff though, for a newer machine.

Main point though: This is a big problem for Microsoft as perception is the only truth that matters. They put a PR spin on their "experiment" in an attempt to convince people to give it another try. Guided demos by sales staff is suddenly science? Puh-lease!

By bszlachta (WPN reader) - Tue, 07/29/2008 - 20:42

"Guided demo" is the key

MS gave users a "guided demo", carefully showing only what they wanted to be seen, under controlled conditions. This is NOT real-world usage.

It's real-world usage, without PR flacks holding people's hands and massaging the message, that has led users around the world, whatever their native language may be, to loudly proclaim in unison: "Vista sucks!"

By Guest (WPN reader) - Tue, 07/29/2008 - 16:19

Vitsa's pretty good

I've been using Vista for over year now and it's pretty solid. Its pretty stable, and I like the widgets. I think that most of the perception is when it launched there were delays and people needed new hardware and drivers when upgrading.