Customer care experiences shared

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2 commentsMonday, May 5, 2008

Social Media Important In Purchasing Process

Customer care experiences shared

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By SEO Web Design (WPN reader) - Wed, 05/07/2008 - 14:09

Good Advice

Definitly should not just ignore the situation, you have the ability to talk to these clients and get feedback and ultimatly have a interactive relationship and customer for life.

By Bill Ross (WPN reader) - Wed, 05/07/2008 - 14:07

Completly Agree, I have worked with many ecomm sites that would not listen when it came to this and their sales suffered becuase a couple people had a bad experiece and instead of joining the conversation to remedy the situation they simply stuck their head in the sand and ignored it in hopes it would go away.