Around 14,000 affected

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4 commentsFriday, January 25, 2008

Corporate "Oops" Empties Email Accounts

Around 14,000 affected

4 Comments

By Guest (WPN reader) - Wed, 01/30/2008 - 16:10

As a side note, Charter

As a side note, Charter "Upgraded" my internet to the advertised "5mb" speeds sometime after 1/8/08. I wonder if this was just a coincidence (deleting email and upgrading system speed)? When I found my email accounts missing, I phoned Charter Customer Assistance line and received the recorded message that a "few" of their internet customers had been affected. "a few" = 14,000+ The $50.00 does not begin to replace the mail account contents.

By John Simpson (WPN reader) - Sun, 01/27/2008 - 21:30

Deleted Emails

I'd be concerned about this error because it brings up a bigger point. Why doesn't Charter have backup/recovery procedures in place...just as part of the normal day-to-day operations. You would think that a big company like Charter would do backups daily.

By Guest (WPN reader) - Sun, 01/27/2008 - 16:17

Dont Take it

Would you still take the $50 if your lost important emails or bank logins or ebay info.

By UpStart Battery (WPN reader) - Sun, 01/27/2008 - 17:59

Don't Take it

I agree with the other commenter. The emails remaining in my accounts are ones that I want. It is easy and fast to delete spam and other crap. It is the stuff that you know you want to keep, or are unsure about that tends to reside in the email boxes.

Think about your outlook box... is it full of spam? Or is it full of things you are working on?

$50 is not a very good trade.