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CommentFriday, November 16, 2007

Google Asks About Gmail Problems

7 Comments

By Tom (WPN reader) - Mon, 01/19/2009 - 13:58

Well Im using gmail and I

Well Im using gmail and I dont have any problems, so it is cool.

By Colin Killam (WPN reader) - Sat, 07/26/2008 - 18:27

gmail problem

Gmaail is very slow to come up and will not open listed mail to read or reply to.

By NICK (WPN reader) - Tue, 04/29/2008 - 09:50

log-in problems

for about two weeks now, me and my fiance can not log into our accounts! maybe for a half hour a day!

i can not send invoices and quotes for my business!!

what can i do

By Guest (WPN reader) - Tue, 02/12/2008 - 12:03

All the emails in my inbox disappeared, I mean they just flat disappeared and some were very important to me. (I was at 10% usage). I clicked on "All" and that brought up some emails from mid 2007. Also, all emails in "Trash" also disappeared without me doing anything.

By Jason Freidenfelds (WPN reader) - Sat, 11/17/2007 - 19:54

Note from Google

For privacy reasons, we don't address individual user cases, so we can't go into details on the specific cases cited in the IDG article. However, we have not seen any unusual spike in reports of compromised accounts, nor have we seen any technical problems with Gmail. We know how important Gmail is to our users. We use it ourselves for our corporate email, so we take reports like this very seriously. We encourage anyone who is having any kind of technical difficulty with Gmail to contact the Gmail Support team through the Gmail Help Center at http://mail.google.com/support/ .

By Guest (WPN reader) - Tue, 02/12/2008 - 13:46

How many does it take

Dear Google mail support, How many episodes of Inbox messages disappearing does it take before the problem is addressed? I have been a very strong supported of Gmail and have been recommending it to everyone but losing all my emails in the Inbox and in Trash suddenly is changing my thinking.

By Jason Freidenfelds (WPN reader) - Sat, 11/17/2007 - 19:59

Clarifying...

To clarify, we haven't seen technical problems in relation to the user reports cited in the IDG article. The Basic HTML view some users are seeing is a separate issue.