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This past Saturday I visited Frame Masters gallery in Shelby, NC. I was looking for a pedestal to purchase. There were several - about 50 of them, in the store. I asked the owner, Janet Berry what the prices where on the pedestals since none of them were marked. She said that none of them were for sale -that they were 'hers' from Georgia. I simply asked if she would be interested in selling just one - with the economy in the pits and since there was no other customer in the store and it WAS the Saturday AFTER Thanksgiving. She was ugly and rude and said no. I told her fine - that I didn't appreciate being spoken to in that manner and she proceeded to tell me to not let the door hit me in the ass on my way out. I know this woman thinks that her you know what doesn't stink that she is sheltered to the down fall of the economy. But with the worst customer service and nasty attitude I simply do not know how she stays in business. Stay away - do not buy anything from this store. And I would like to add that I am not poor - dress very well and have just as many designer handbags and diamonds as she does. I do put my shoes on one at a time just like she does - and her holier than thou attitude will get her nowhere.

Frankly - I am telling everyone I know about this horrible customer service attitude and will recommend to EVERYONE to go elsewhere. Heck, you can buy the same framing from Hobby Lobby or Michaels for a lot less then you could purchasing from her. And if it is nick-knack’s you are after Hobby Lobby has several similar items like hers and they appreciate your business. If you cannot find it at Hobby Lobby - I would suggest going online - BUT don't waste your breath going to her store. She doesn't appreciate your business and talks bad about you not only to your face - but behind your back. As long as she has your money that is all she cares about. She is a Grinch.