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This Yahoo needs to get real. SBC & AT&T is a big mistake. There is no doubt in my mind that AT&T will succeed in sinking SBC. SBC Clients are caught in the middle of this buy out and don't like it. I have seen AT&T do the following, misrepresentation of product, suggesting unnecessary upgrades, improper ordering procedures, failure to use proper trouble shooting that is available to help solve client technical problems in order to sell them on an upgrade, incompetent managers, serious lack of communications between departments. Feel free to contact me on these issues!