Mercedes-Benz Steps Up Quality After Recall

With a worldwide recall Mercedes-Benz is improving the quality of passenger cars already in the field.

With this measure the head of Mercedes-Benz, Dr. Eckhard Cordes, is adding emphasis to his quality initiative: “We are now producing the best product quality ever and our aim is to ensure that those vehicles in the hands of customers which are the cause of complaints achieve a standard of quality that reflects our highest expectations.”

On vehicles with six and eight-cylinder petrol engines built between June 2001 and November 2004 the voltage regulator in the alternator is being checked and if necessary replaced. On E-Class and CLS-Class models made from January 2002 to January 2005, new battery control unit software is to enhance the on-board power supply. In addition, the braking systems on the current E-Class, SL-Class and CLS-Class models from the production period June 2001 to March 2005 are also to be updated.

Customers are being informed in writing.

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