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Marketers Still Missing Social Media Target

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BIGResearch’s latest simultaneous Media Usage Study raises a big flag for marketers and PR practitioners: you’re operating in a new reality of a consumer controlled communication model.

This is not the first time we’ve heard that the traditional media models aren’t working, but this study clearly show the mismatch between where consumers are being influenced and where marketers are placing theri messages.

And it applies just as much to PR and media relations. If we are chasing the old media model we’re missing the most effective ways to reach and influence our audience.

When asked which media most influence their purchase decision for various product categories, consumers’ choices are rarely in line with advertisers expenditures, says the report

Top 5 Media Influences on Consumers Buying a Car

Purchase Influence

Consumers Influenced

Automotive Industry Ad Spend %

1. Word of Mouth

30.4%

NA

2. TV Broadcast

24.1%

47.1%

3. Read Article

21.3%

NA

4. Newspaper

20.2%

30.0%

5. Magazine

17.5%

11.3%

Source: Ad Age Domestic Spending by Category (2005) and BIGresearch, 2007

Top 5 Media Influences on Electronics Purchases

Purchase Influence

Consumers Influenced

Electronics/Home Furnishings Industry Ad Spend %

1. Word of Mouth

42.6%

NA

2. Read Article

34.1%

NA

3. TV Broadcast

32.3%

36.2%

4. Newspaper Inserts

32.0%

4.40%

5. In-Store Promo

27.2%

NA

Source: (Includes) Home Furnishings, Appliances and Electronics and BIGresearch, 2007

“New media options such as online search, blogging, email, texting, video, streaming and social networks such as MySpace and YouTube have expanded the Word of Mouth universe and made traditional advertising less relevant for many,” said Joe Pilotta, VP, Research of BIGresearch

Understanding this new model is the first step to using it effectively. Attend Social Media Club meetings in your area and find a good SEO PR training session for your PR and marketing staff.

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Sally is the author of Website Content Strategy blog: Information about the shifts in media consumption and the use of
technology in marketing and PR so business can stay in touch with
their rapidly moving audiences.

Marketers Still Missing Social Media Target
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