JCPenney & M&Ms Get it, Scrabble and Target Don’t

    January 24, 2008

Here are two Goofus and Gallants in one post as marketers continue to demonstrate how to and how not to.

Scrabble and Target Go Goofus

Scrabble finds out it has a huge following on Facebook through an application that “pays homage” to Scrabble. Tapping into this fan base would be a double-word score for the game’s owners Mattel and Hasbro. Hint: Send them all a coupon for the handheld game?! Instead, they’re calling in legal to piss off thousands of potential customers.

Target has tapped into the power of Facebook.This makes their recent blogger relations move all the more puzzling.

PRNewser tells us “a Target PR rep sent the following message to a blogger questioning a recent ad campaign:”

Thank you for contacting Target; unfortunately we are unable to respond to your inquiry because Target does not participate with non-traditional media outlets. This practice is in place to allow us to focus on publications that reach our core guest. Once again thank you for your interest, and have a nice day.

Target deals with non-traditional media outlets. They just don’t deal with the Z-Lister that reached out to them.

JCPenney Thinks Link, M&Ms Goes Green

JCPenney created what Ad Age calls “organic search equity” by aggregating blog content into a branded Fall Shopping Guide. As bloggers connected their readers to the content and people Stumble(d)Upon it, the Google Juice started flowing.

Now the site “shows up as No. 5 of 13 million results for the search term ‘fall shopping’ and second out of more than 4 million results for ‘fall shopping guide.’"

M&Ms cashed in on the urban myth equity around its green candy to stand out amongst a sea of red and pink packaging. The end result? Buzz.