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Is Google Arrogant? How About Apple? Facebook?

Is Google the Rex Ryan of the Web?

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There’s a discussion going around the Blogosphere that is picking up a bit of steam, regarding Google and how arrogant or condescending the company is or isn’t. While this is surely not the first time the topic has ever been discussed, this particular instance of it appears to have started with a post from Mike Elgan at ITWorld over the weekend. 

Is Google arrogant? Share your thoughts.

Elgan talks about the Google Instant launch last week, and Google Director of Global Communications and Public Affairs Gabriel Stricker’s introduction of it, which he calls "condescending to the audience". He writes:

He said that the reason Google holds events like this one was that "we hear from a lot of you that with the kind of breakneck pace of innovation that we go through at Google, it’s nice for us to kind of let you catch your breath." He went on to tell the audience that they would "hear from our Search rocket scientists in a second who will hold your hand through the latest and greatest of what we’re up to."

So Google is so awesome that the company has to pause so the rest of the world can catch its breath? And we’re all so stupid that Google geniuses have to "hold our hands" as they explain things?

Elgan also takes a shot at Google CEO Eric Schmidt for asserting that Google users want Google to tell them what they should be doing next. He also whips out the infamous Schmidt quote about privacy and how "If you have something that you don’t want anyone to know, maybe you shouldn’t be doing it in the first place."

Does Elgan have a point? Michael Arrington at TechCrunch thinks Google’s possibly at its most humble point since going public. "Google is far less arrogant than they were even a few years ago. And even I, possibly the most sensitive and defensive person you’ll ever meet, don’t see Elgan’s examples as condescending in any way." He goes on to suggest that Google was much more condescending a year after going public, which he says is "when companies are typically at the peak of arrogance". 

He also says, "Most of the arrogance I see is across town at Facebook, which is exactly what I’d expect from a company on the rise." That’s an interesting point. 

Spetnik Solutions President Aaron J Spetner said in a comment on our Facebook page, "I would not necessarily call them [Google] ‘arrogant’. However, as they grow they seem to be losing the handle on the user-centric philosophy that they have until now shown. An example can be seen with some of the features (or lack thereof) in their Chrome browser, where they tend to ‘decide what is good for the customer’ instead of letting the customer choose what options to enable."

"It also seems that this has led to the "failures" that are/were Wave and Buzz. Google was too busy worried about taking on Facebook that they forgot to think about what the public wants," added Spetner. "This may be because they did get a bit cocky after their major successes with Search and GMail, in which they were dead-on in regards to "what the customer really wants". While this may be a dangerous path to follow, it is still not too late for Google to re-focus on the customer and continue to create and provide stellar web services."

Thomas O’Hearn (also on our Facebook page) says, "I think regardless of a few failures, Google has the resources to succeed wherever they want to succeed. And thanks to startups being relatively easy to get rolling online, the chance of competition to their interests is always out there – I don’t see Google as arrogantly indifferent to this."

The Huffington Post is running a poll on the topic, which as of the time of this writing, the majority seem to think that Google is indeed arrogant and condescending:

Do you think Google is Arrogant?
Some might see another Google rival, Apple, as arrogant too (you can’t tell me the Justin Long/John Hodgman commercials were not condescending). 

That’s fine though. Haven’t companies like Apple, Facebook, and Google earned the right to be condescending? I’m not necessarily saying that everyone who works for the companies is that way at all, but when you’ve accomplished as much as any of these three have, haven’t you earned the right in some respect? I mean, if these three can’t be condescending, who can be? 

Look at how Apple has revolutionized the mobile industry (just one of their more recent accomplishments). Look at how Facebook has managed to practically take over the web (with the physical world in its sights), already boasting over 500 million users around the world. Look at how Google has changed the world, not only with its bread and butter (search and advertising), but with its breadth of product creations and acquisitions from Google Maps Street View to Google Docs to YouTube, to Gmail. 

Maybe there’s a fine line between condescending and having pride in your accomplishments. 

Google and Apple will commonly make jabs at one another in various presentations. They’re condescending towards one another. They’re both proud of themselves. They’re both confident in their own products. Is being condescending a symptom of confidence? 

It reminds me of New York Jets head coach Rex Ryan. He’s been getting a lot of attention in the sports media for being kind of condescending himself, but I give him the same benefit of the doubt. He’s got a team full of playmakers (having added even more of them since making it to the AFC championship last season, granted they didn’t all perform in Monday’s game), and he’s not scared of other teams. He wants people to know that. Not everyone likes his attitude, but he doesn’t care. 

I’m not saying Google doesn’t care, but perhaps these kinds of things are Google’s way of saying "we’re not scared" of the competition (which is coming from all angles these days). Google stands behind its products, and wants to convince you that they’re the best. If that comes off as condescending, so be it. Better than showing weakness, no? 

Google probably has more to be confident about than Ryan. The Jets didn’t go to the Super Bowl. Google has dominated the web for years. 

Update: Nice quote from Eric Schmidt at Zeitgeist (via Arrington): 

In response to a question about Google’s increasing friction around the world – problems in China, government investigations, etc., Schmidt says “It’s a consequence of winning. If we were losing we wouldn’t have these problems.”

Do you think Google is arrogant? Condescending? Do they deserve to be? Let us know what you think.

Is Google Arrogant? How About Apple? Facebook?
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  • http://FavTrip.com Thomas O’Hearn

    Also to be considered…

    Google has the high ground, so to speak. Maybe it’s the military in me, but as the dominant player in the field, showing any weakness is immediately visible and there to be exploited by any competition who sees it. The same goes for being a leader – sometimes you’ve just gotta act like you know what the f is going on to keep the troops on your side. ;-)

    And while they’re focused on the big boys like Apple, little startups building steam can sneak in under the radar and fill in the cracks or exploit weaknesses in some of their services already out there – like me with FavTrip.com and their Panoramio.com.

    Great article!

    Thomas

    • Chris Crum

      Thanks Thomas. Interesting point about the troops. There has been a lot of talk about Google losing employees to Facebook.

      • http://www.spetnik.com Aaron J Spetner

        Chris, check out http://www.foxnews.com/scitech/2010/09/13/youtube-instant-nets-instant-job-interview/ (about the Facebook internship).

        Aaron

    • Guest

      Arrogance and weakness are not opposites. Strength can be show without Arrogance.

  • Bird Dog

    Guys, Apple, Facebook, etc. are nobodies. I mean the don’t control the world, Google does. Google needs to be put down like a bag dog. Everybody uses and relies on Google. Who cares about Facebook, Twitter and Apple’s privacy or arrogance. There is plenty of competition out there for those products or services. If those sites or products cease to exist tomorrow, it’s no big deal. Now, when Google gets arrogant, people should pay attention. Google has so much power, we could be standing tomorrow in a sup line if they wanted us to. They can bring the US economy down to its knees with just one temper tantrum from pretty boy and clairvoyant Eric, Cali’s well know Ice cream man. www.insidegoogle.com

    Concentrate on the Google monster will ya… This Facebook and others arrogance and privacy crap is just giving me arthritis in the sky of my mouth. Thank you.

    • http://setroll.info S.E. Troll

      If Google has no competition then how are we going to search the web once they’re gone?

      Your rant about Google sending us to “s(o)up lines” is a great effort. It makes me think that you too must be an SEO whose business went belly-up due to algorithm changes.

      Still, you missed a crucial point. We inept marketers need to send people to Bing while we can still game their engine! Blaming Google for our own shortcomings is only half the battle.

      • STR82U

        … but I can’t. That said it all. Ups and downs come and go.

  • simio

    Google is so arrogant that now Bing is the number 2 search engine in the US. Way to go Bill! Yahoo now is officially #3. Google is in big trouble. Billie is really pissed.

    http://kara.allthingsd.com/20100914/nielsen-claims-microsofts-bing-moves-to-no-2-search-slot-over-yahoo/?mod=ATD_iphone

    • Guest

      Bing is now #2 because they are serving Yahoo’s search results. But, more power to them.

  • http://www.netbest.com IdahoBill

    In MY reality, I don’t consider any of the successful companies to be arrogant… My problem is finding a way to “keep up” with the tornado of “new” methods, processes, technologies, etc..

    I don’t know how I can give my clients (let alone myself) a good product when the bulls-eye is moving around at light speed… but I’ll keep trying.

  • Guest

    Yes, they are all arrogant. The taxpayers paid for the development of the internet. It was given to these and all other companies for free. These companies should be giving back to the people who paid for its development. 100′s of billion dollars in “profits”. Really tired of hearing about their humble beginnings.

    • Guest

      And let’s not forget, CCD, developed by Nasa, Japanese companies got rich off this. Our Government is the greatest giver to corporations and other countries, too bad they don’t help the American people along the way.

  • http://www.snerdey.com Snerdey

    What does constant change tell you? Remember the key to success is “don’t fix what’s not broken” looks to me that continuing to improve is cause major cracks in the machine.

    Have a great week!
    Snerdey

  • http://www.madovsky.org madovsky

    arrogant… they want only the maximum part of the sweet.
    I’m curious to know what will happen if there is a huge wall street clash….

  • Alex

    Google is OK. But APPLE is really arrogant, controls their users and converts them to stupid SHEEPS, just like “1984″.

  • Guest

    Yes, Google is arrogant. They have become a bully company. The arrogance shown by Google taking copyright works and digitizing it, then claiming it is not infringement shows the degree of arrogance.

    That said, nothing can even come close to matching the arrogance of Steve Jobs and Apple. Apple has blatantly defied court orders and settlements to further their own agenda, which is to make money. Try to contact Apple customer service, I have heard how wonderful they are, but have had nothing but issues. The admit to a flawed design of the Macbook pro, even to the point they redesigned the cd slot, but when mine had a slight deformation from nothing but normal use, they voided the entire 3 year apple care warranty. They design a computer that you rest your hand on the area directly over the cd slot, of course it will press downward and bend the flimsy metal they use.

    The arrogance of Apple will only end when Jobs is buried. He is the heart and soul of the company- he is a design and idea genius, but that has only made him more arrogant and he has bred the same culture into his company.

    Facebokk, not nearly as bad as the other two.

  • http://realonlinejobs4u.com/ downtownjed

    Well, maybe that subject line showed my age, but yes they have become a big, arrogant, bully. I have never had a problem with the Google until recently. I put tried to advertise with them. Imagine. I wanted to pay them for other people to click my ads. Well, my ad sat there two weeks, “Pending Approval”. I decided I didn’t want to give them my cash after all.

  • http://www.cheekyoffer.com cheekyoffer

    I think it might sound arrogant, but the truth is they are wanting to help guide you through things. If they had have left it to you and never put on the show, then i quess you would moan about that too!!!
    They will never win as they cant please everyone. But i bet 99% of the people at the seminar where happy with what they heard………

    • Cpa.

      What? Most people go to them seminars for the sandwiches. Don’t we Chris. :-)

      • Guest

        Here, Here! you are correct, hope the foods good this time

  • Alex

    Its a complete waste of money for small to medium business. For selling a 20USD product you will be really lucky to get acustomer after spending 6 dollars to google.

    Google makes tons money, but not the advertisers. We have learned the lesson after spending over 200K.

    Before spending your money. Think again… When is the last time you bought product by clicking on google?

    It may be worth for big corporation whoses product value is 20K and they can spend 500 USD to get a customer.

    Anyways I am not worried they are arrogant or now as long as they can show my money.

    • Guest

      Have your heard of something called SEO, If i had 200K to spend on SEO, i could easily dominate. and yes, their are plenty of people buying 20.00 products.

  • http://strongly-recommended.com Norman

    Any time any business is interacting with the public they are putting their best foot forward. If that comes across as arrogance then the issue is usually with the audience not the messenger!

    In Google’s case, I would describe their goals as admirable. They want to deliver the best content to their users – indeed they need to do that if they are to remain dominant.

    Many of those who get annoyed by Google’s approach or “attitude” have an agenda themselves. Some have gamed the Google technology in the past to manipulate search results in their favor and are finding it harder to do so these days.

    From my perspective, until recently any time I did a Google search I would immediately go to page 2 as the page 1 results were filled with barely relevant pages which someone had optimized for my search. I find that I have to do that less and less now!

    That’s something Google should boast about, and if their boasting comes across as arrogant to some – so be it!

    • Guest

      This comment must be written by an employee of Google

  • STR82U

    Would you call a hunter arrogant if deer walk up to them everytime the gun was raised?

    Is that a decent analogy?

    Google doesn’t seem arrogant, if anything they’d blush if they heard us talk about search, Analytics and AdSense (what do I do).

    Facebook just seems to do what it does blatantly; we can talk about it all day long, the press gives a little coverage to big issues but the average users isn’t aware or adapts to changes.

    Apple is one that just baffles me. Personally it does put one off to hear “Ohh” this and “Ahh” that or that they are smarter for having the item; the faceless minions cliche’. What’s most confusing is the “Flash” and “Bang” susceptibility that they are /successfully/ marketing to in a wide range of those people I wouldn’t expect to see mixed. Yeah, arrogant fits someone here.

    Really just the emotional vibe I feel when thinking about motives. I’m not calling anyone a killer, but it’s is a numbers game we’re playing and competitors do what they do and the y winners get the bragging rights, I’m cool with that and I’m watching to see what I can learn from it or see where it might be advantageous to ahead on or in front of.

    • http://brianelwinpomeroy.spaces.live.com/ Brian Elwin Pomeroy

      I believe the people chasing the money are starting to see things differently. The mega rich are starting to divest but the poor do not realize that the interest rates have to go up, some day. Information has value. Money has to have value. Freedom to pass information has the most value. Can we persuade the masses to get to work on the problems of the world? Will people work together to hold the

  • http://www.siskiyouwebdesign.com Siskiyou Web Design

    There is nothing wrong with believing you are the best, especially with the amount of success they have demonstrated. Better to have confidence than to not if you expect to succeed in life. Confidence and arrogance can be viewed as one in the same.

    • Guest

      Has marketing got a grip on you?

    • Guest

      GOOGLE ARE NOT ONLY ARROGANT BUT MAY BE SAID TO BE SCAMMERS TOO I WILL CO-OPERATE WITH ANY ORGANIZATION THAT WILL OVERCOME GOOGLE PLS LETS WORK HARD TO DO IT ENOUGH IS ENOUGH THEY YES THEY ARE EVERYTHING BAD YOU MAY THINK OF CAUSE IT IS GRADUALLY REVEALING THAT THEY MAY HAVE PROVIDE A VERY GOOD SEARCH RESULTS FOR US OVER TIME BUT I THINK IT IS BEGINNING TO UNFOLD THAT THEY DONT HAVE ANY GOOD INTENTIONS LOOKING AT HOW THEY ARE FAST TO CONFISCATE PEOPLES PROPERTY BEING ENTRUSTED TO THEM A GUARANTEED ANY ONE WHO FIGHTS GOOGLE WILL SURELY WIN AS ALMOST 70% OF THEIR COSTUMERS SAY THE-SAME THING AS THEY BEING CROOKED IN MANY WAY FIGHT THEM PLS HELP FIGHT GOOGLE FOR THE WORLD

  • Frank

    When is the last time you saw a corporation with your interest at heart. Any trader knows that the Corporation is their for one reason and one reason only, to make them and their investors money. If you really think they are in business to help anyone but themselves, you are the one being fooled.
    Is this Arrogance? Lets look at the definition: making claims or pretensions to superior importance or rights; overbearingly assuming; insolently proud: Thank you Dictionary.com
    Facebook and Apple surely fall under this definition, Google, maybe not as much, but yes they do too.
    We really don’t know, but estimates usually state that 80% + of PPC advertisers lose money. So if your PPC campaign is losing money, why continue?
    In the immortal words of Ken Fisher, “Heroin addicted ipod users” will continue to feed the machines. The need to spend or waste money seems to be an American past time nowadays.
    This begs the real question, are users of these corporate machines just stupid or ignorant? Sorry, i am a look in the mirror kind of guy. Your Thoughts?

  • Barry

    I think this goes much deeper than arrogance…Google has been cutting off some very ethical, straight-up marketers at the knees so it can give PPC/Adwords positioning to companies with Madison Avenue-sized budgets.

    The question immediately is, why?

    Google’s own rules for PPC involve things like quality score, relevance, etc., so that if you have good and relevant landing pages that match your advertisements, etc., you pay less for a higher position than if you have pages that have nothing to do with your advertisements or little relevance.

    It appears that Google is shutting down the small and medium-size guys in favor of the really big spenders who are irrelevant to the search terms but spend a heckuva lot of money in being so.

    Finally, here is a reprint of note from a friend of mine from a forum that deals with Adwords marketing and the like…

    “Thanks for the well wishes. It did NOT have a happy ending.

    All of my Google Adwords accounts are now suspended indefinitely…with no recourse. I was told directly by a Google employee (I have a transcript of the chat) that any future accounts I create would be suspended as well and that they have “ways” of telling that.

    Keep in mind, these are 2 niches that are NOT edgy type markets. One is the outdoors market… the other is in the self help market.

    They cited a sales video in the outdoors market, and a sales letter in the self-help market that they feel had “misleading” advertising.

    These are the same sales pitches/presentations I’ve had running since 2004.

    I got that warning in early August, and I created new landing pages on an old trusted domain for one of the sites (the only one they warned me about).

    All was good, the campaign started up again sending traffic to the new domain and landing pages.

    They they hit a site in the outdoors market…so I fixed that as well. Now they hit another site in the outdoors market and institute a ‘suspension” which is really a ban.

    The Google person I talked to said the only way I can come back in Google is under a different business entity and different “premise”.

    So…after a few hours of sitting feeling defeated…seeing my income hammered by about 50%… I stopped blaming Google and started blaming myself for not diversifying my traffic sources sooner.

    It was all in the plans, but I wanted to build out my products and sales funnels first, and I’ve been doing that for a few years…then I was going to work my traffic plan to expand my reach beyond google, etc…adding “fuel” to the conversion funnels I’d created.

    Looks like I’ll start working my traffic plan a little sooner than expected.

    Google is coming down hard…and I urge anyone who gets the majority of their traffic through Adwords to start building out your traffic sources NOW.

    This hurts, and hurts bad. If/when something like this happens in your business you’ve got to press on. There’s a lot of traffic to be had…it just takes some work.

    So my plan is to continue testing other ad networks (I’ve found some good PPC traffic in a few places…)… build out my affiliate tools pages and give them some training (specifically on how to advertise on Adwords) ;) and other strategies as well.

    Concurrently I’m going to work on creating 2 new LLC’s…and split these 2 business up. (yes, they’ve been under 1 LLC…)

    And once the LLC’s are created, and I have new credit cards for them, I’m going to start to slowly come back into adwords with the most solid landing pages I can possibly create. on my trusted blogs which Google loves… filled with awesome content I won’t sell anything but the opt-in…and I’ll drive the prospects to my sales letters through email via white papers, special reports, my autoresponders, etc.

    This should work, but folks, with google adwords, NOTHING is a guarantee, and this can all start happening without warning. I’m going to treat Google as “just another traffic source” once I get back in…and I’ve got no visions of getting performance like I’ve gotten in the past anyway…basically because my account “history” for automatic placements will be “reset” and I’ll be starting off as a new advertiser.

    I always heard about this happening and figured I was immune because I’m not scammy/spammy, and I sell quality stuff with good direct response advertising… in a hobby niche and a little-known self help niche market.

    If anyone wants to share some good PPC traffic sources, I’m all ears…I’m testing some and I give you my results as well.

    Thanks for lending an ear….rough night sleep last night, as you can imagine. ;)

    Dan”

    So, judge for yourself…is it arrogance…or worse, greed.

  • Princess R

    It makes me sick how two faced Google is. They put on this fa

  • http://www.org/ Bob Bobson

    The question of whether Google is too arrogant is too narrow and probably an instigator. You have to remember that Google has (really quickly) gotten to be quite a large company and has many, many people working in it in many divisions. Naturally

  • Kyanwan

    Google and Apple:

    Arrogant, condescending – all of the above. Google is NASTY as far as I’m concerned. In the start, sure – they were a nice, friendly search company with a colorful logo. You build your online presence with their help – things were good.

    Then … Google became the Standard Oil of search. Now – they’re really nasty, high rates, poor service, they literally spit on their advertisers and people who they count on for business.

    They’ve gotten so bad & arrogant – they’re blatantly doing anti-competitive things which are clearly illegal ( see the lawsuit filed by Texas ) —- and they could care less! They don’t need anyone, they don’t need to listen to anyone – they won’t be stopped. As soon as one of their advertisers starts making enough money – Google steps in, gets behind the advertiser – and proceeds to garrote them mercilessly – taking over their market, knocking them out of the search rankings – and, well, forcing them to pay DEARLY to compete. Well, assuming they don’t buy the company & take over the whole market.

    The only good I can say Google’s doing – maybe taking on Apple with their i-devices. Knocking Apple off their high horse might be a good thing. I won’t shed a single tear for Apple – I know that much.

  • Guest

    hmm is Google arrogant?

    Tracking and storing every little bit of info about you.
    Tapping wifi networks to further their cause.
    Slapping affiliate marketers around.
    Selling out on net neutrality.

    Don’t think I need to say much more..

  • http://www.infogurushop.com InfoGuruShop

    I totally agree with the previous response: “Google use to be” arrogant or confident. However, as I twittered today, if the online world is watching with Google Instant, SEARCH is downsizing and becoming equal to that of a blog or fresh content website. Real-Time, WILL shrink or erode that even more, as web users for a long while only look at the top 30 and with INSTANT will predominantly look at the top 20. So Google is becoming “humble” and more dependent on the most important online asset in the world = PEOPLE. You see, without people and fresh content supplied by professional SEO, PPC SEM and hard-working full-time bloggers, search engines are fruitless or weak. Like a big bakery without fresh bread or delicious cakes.

  • http://www.infogurushop.com InfoGuruShop

    I would also like to add, if I may, Google search still needs work. TWITTER and FACEBOOK has demonstrated GOOGLE, BING and YAHOO search was outdated, and very few people have written or even stated it. Now we witness an Instant Comeback. Perhaps, the Google search team should effectively look at the dates of their TOP 30 for most keywords. On the SECOND page of a “Google” keyword Search, you are into 2009 and 2006. How relevant and fresh is that? Not fresh news at all. Even keywords: Mother of the Year you get January 2010 and lots of 2009 results in the TOP 20. It gets worst in most categories. Google should PLEASE understand, some people optimise, blog, tweet, email and write full-time for private clients and Google to look good selling advertising space and fresh content. The least the Google search Team should be able to do is don’t stack old news on top of fresh news. At least past twelve months. I am sure advertisers will agree, they want FRESHNESS like quality newspapers and magazines do daily. That’s search engine effectiveness.

  • http://www.innovationlabs.com Michael

    I’m pretty much in agreement with many of the comments about arrogance. Each of the companies mentioned in the article – Google, Facebook, and Apple – have made mistakes. So far, each of those companies have shown resilience and have recovered from those mistakes.

    That said, I don’t know of any company that can disregard customers continuously and survive. I subscribe to the old axiom – “nothing fails like success.”

    We should all learn to have a healthy amount of concern for what customers say they want and need – while working tirelessly to discover unseen and unmet needs.

  • Guest

    Dear Sir,
    Today, I learned that your office is investigating Google

  • http://lolbox.net LOLbox.net

    Elgan is taking the statements made by google way out of context. from someone working for a P.R. firm i can honestly tell you that the statements made were done as subtle nuances to state that google is still ahead of the times (which is in turn ahead of its users)

    now im not a big fan of google (we have an “on again-off again” adsense relationship), not a fan of apple… and i am DEFINITELY not a fan of facebook. but i am a fan of business, profit, and entrepreneurial spirit so i admire all 3.

    p.s. i want a froyo tablet by xmas google

    • http://wmumart.ning.com Peter Calka

      Google is horrible. They are absolutely the worst on the net. They do not have a costumer service. They do not care about anything but how to scam more money from users.
      I was very active user of Google last 3 or 4 years, someone did hijack my e mail, and there is few thousand e mails in the account, all my friends, clients and more.
      I tried to get the account back many times; all they offer is some very stupid computerized system which is completely worthless. I send many e mails, no response. This is not ignorant this is suicidal position.
      Google is run by complete ignorant who do not care about any of us, and that show everyday.

  • Guest

    GOOGLE ARE NOT ONLY ARROGANT BUT MAY BE SAID TO BE SCAMMERS TOO I WILL CO-OPERATE WITH ANY ORGANIZATION THAT WILL OVERCOME GOOGLE PLS LETS WORK HARD TO DO IT ENOUGH IS ENOUGH THEY YES THEY ARE EVERYTHING BAD YOU MAY THINK OF CAUSE IT IS GRADUALLY REVEALING THAT THEY MAY HAVE PROVIDE A VERY GOOD SEARCH RESULTS FOR US OVER TIME BUT I THINK IT IS BEGINNING TO UNFOLD THAT THEY DONT HAVE ANY GOOD INTENTIONS LOOKING AT HOW THEY ARE FAST TO CONFISCATE PEOPLES PROPERTY BEING ENTRUSTED TO THEM A GUARANTEED ANY ONE WHO FIGHTS GOOGLE WILL SURELY WIN AS ALMOST 70% OF THEIR COSTUMERS SAY THE-SAME THING AS THEY BEING CROOKED IN MANY WAY FIGHT THEM PLS HELP FIGHT GOOGLE FOR THE WORLD

  • Guest

    IF GOOGLE WERE NOT BASTARDS WHY? DON’T ANY BODY WANT TO REVEL THEIR EMAIL ADDRESSES HERE THAT IS TO TELL YOU THAT GOOGLE HAD DEFRAUDED ALOT OF PEOPLE USING THEIR SERVICES ARE THEY ARE AFRAID OF THEM DESTROYING THEM THEM MORE SO THEY ARE HIDING THEIR FORMATION AS MUCH AS POSSIBLE ASK THEM HERE THEY WILL TELL U GOOGLE SHALL SURELY CRUMBLE AND OVER TAKEN BY A SITE THAT BEGINS WITH LATTER “S”

  • Guest

    GOOGLE SHALL SURELY BECOME THE LAST NO MATTER WHAT GOOD THEY WILL DO ANY MORE THAT IS THE SPIRIT OF INTERNET NOBODY USES PEOPLES STRENGTH WICKEDLY AND SUCCEED WATCH AS SEE

  • http://www.qaxsys.com Chris Defalco

    They cancelled my adsense, but never stated why, I didn’t know which direction to go. I learned later that this happens often to other people, so I learned to live without the ads. I have found other advertising and it seems to be working out. I suppose Google has a lot of pull on the internet,what can you do.

  • Guest

    they are like all internet trusts,
    do all possible ways to make money and get market parts…
    they are the pionner of the INSTRUMENTALIZATION of OPEN SOURCE…
    the other followed after. it means that IF YOU ARE ENOUGH STUPID TO CONTINUE TO DEVELOP FOR GOOGLE FOR FREE, SO DO IT

    • http://www.stmaartendeepseafishing.com hesus

      yep, and in October its going to worsen its GOOGLE and BING the two BIG guys, because YAHOO is going with BING as their search engine in October. If there are no other company like facebook and others that can compete, the prices are going to continue to go up and up!!

  • http://www.videogamesforsaleonline.com Danny Vasquez

    Google De-indexes BANS sites (affiliate niche sites) because they don’t want anybody who promotes affiliate products to make money. That’s how I feel anyway. I too had my adsense account closed for a small mistake, but NEVER (even after 3 years) gave me another chance. That’s ok though, I like yahoo better and will always back them because they never judged my website htttp://videogamesforsaleonline.com and I still get traffic from them. Google IS Arrogant, and like Lao Tsu said: “Pride always goes before a fall.”
    As far as the Adsense account goes, Bidvertiser, and chitika are just fine with me. I DON’T need google and will never need them or anything they swallow up… Thanks google, you really showed me how much better the net can be without having to work for you or kiss your ass.

  • HMK

    I would certainly describe Google as patronising.
    My first experience of Google Instant was ******, how can I switch this off!
    Oh ******** I can’t, what other search programme can I use!

    Of course Google thinks they know best, but if they are to keep those that simply want to use an efficient and reasonably user friendly search facility, which is the majority of internet users, they should ensure that those users can choose how they want to search and browse. Change for changes sake is not welcome at any time!

    Google bashing has become an obsession for some people – go see a therapist who specialises in OCD! I have always taken the attitude that Google is providing a reasonable service, so I am happy that they are making a good profit. Service being the key word!

    Imagine going to buy a car. You have placed or order for one with a manual gear box, but when you collect your car the dealer has decided that you need an automatic and will not change your order. Google needs to understand that providing an internet service is no different. Give people what they want not what you think they need! Or at a minimum give them the choice.

    • Bobby 20 cents

      I think you need to Multiple Personality Disorder Therapist man. Who are you with? The Indians or the cowboys? Don’t understand your post.

  • huh?

    Arrogant ?! Nice ?! we’re not talking about people, here. We’re talking about Big Companies and the first commandment of Big Companies is “Thou shalt make money for thyself and thy shareholders regardless of what you have to do to get there”. And that’s as far as it goes, regardless of how cool and ‘nice’ their marketing divisions try to make them look.

    Myself, I’m just sick of hearing about Google, Facebook, Apple etc etc (*considers unplugging for a month or two*)

  • http://www.yourmealticket.co.uk/ Yourmealticket

    Nor arrogant for that matter. These are both pretty miserable human traits, and ones that we could all do without, in business and in real life. That said, sometimes I wonder if a lot of these opinions of companies are just knee-jerk reactions to them doing things that appear contrary to the individual’s desires.

    It’s easy to solve. If the company no longer suits you or offends your own personal sensibilities (and everyone’s are different, and should all be respected), don’t use it. There are plenty of other search engines that you can use instead. Or directories. Google isn’t the gateway to the internet, although it would be churlish not to acknowledge that it is a very helpful tool for finding things. We do, and we have no problems with it. We simply don’t bother with any of the trimmings. Although we have an account, for day-to-day use (ie, searching), there is no need to log in.

    As for privacy, I don’t think there is any such thing on the internet. Everything is logged one place or another. Therefore I would be inclined to agree with the statement “If you have something that you don’t want anyone to know, maybe you shouldn’t be doing it in the first place.” Certainly this should be a maxim for any kind of behaviour when in public.

  • http://easybiztools.com Adrian Ling

    Being “arrogant” and “condescending” is quite subjective – depending on the hearers. One may see it as such, while another may not.

    I see Google (search) and FB being useful tools to accomplish things – e.g. if I need to find facts, I use Google – because they deliver good SERP results that are relevant to what I am searching for.

    If I want to connect with old pals or classmates – I use FB because nearly everyone I know has a FB account.

    Others may use Google and FB in different ways. That’s fine. IF both Google and FB show arrogance – so be it – as long as they provide useful services, I can live with it.

    As an online marketer – I think the most important thing is to provide real value to your customers/audience – that’s what Google and FB are doing essentially – with all the ‘improvements’ and changes. If you provide real value – be it products or services – then people will talk about it and people will find you. Google and FB helps in spreading the word in different ways.

    Adrian Ling

  • http://wehner.org Charles Douglas Wehner

    Some people certainly seem to think that Google is arrogant.

    The Chinese Foreign Minister called them “CIA Google”.

    Larry Page and Sergey Brin seem to have been sidelined by the new “administrators”. Such things as Newsgroup-search no longer work. Page and Brin were perfectionists. They would never have allowed such things.

    Somebody went to great lengths to make a cartoon film with which to condemn Eric Schmidt:

    http://www.netzpolitik.org/2010/eric-schmidt-dont-be-evil-video-final-version/

    From an artistic point of view, it is EXCELLENT. It is a matter of (1) opinion and (2) experience whether you agree with the sentiments.

    By the way, a search for this video via Google itself usually draws a blank.

    Charles Douglas Wehner

  • douger

    They sort of remind me of how Microsoft behaved in the late 90′ and early 2000′ until Uncle Sam knocked them down a peg or two. I think it is time.

    Initially, I sided with Google because they were the new kid on the block and seemed down to earth and I resented MS and it’s condescending BG. Now Goggle is just the same as MS was!

    Anybody know of any cool se’s out there?

    ~douger

  • http://www.online-hotelbooking.com Hotel Links

    Somebody miss use my absence links and intensionally he clicked many times on my link, google stopped my account and never started it. i given many explanations but they never replied and till they not started my account. I lost my real clicks money also with that. Google should prevent the wrong click but it is not fact that every time the owner of the account did this mistake.

  • Guest

    Google been there for a while and doing pretty good, i think google helps all of them get where there they at now, as far as arrogant, i think, its ok be arrogant sometime, because rules are rules.

    www.haitianfriendfinder.com

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