iOS 7 Download Problems Run Rampant

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Apple released the iOS 7 update on Wednesday, and some users have had a lot of issues when trying to update their devices. Not only are many users having trouble downloading the iOS 7 update, they are having difficulty activating the download as well. While any Apple update is going to have glitches, some users are reportedly spending hours and hours trying to update their devices.

If Apple is trying to get their iPhone users to smash their old devices in a fit of anger so they’ll buy the iPhone 5S that is released today, then well played, Apple, well played. If their goal isn’t the destruction of older devices, however, then the company is off to a rough start with the operating system that is supposed to compete with the Android.

While slow download times is one huge problem being mentioned with the iOS 7 update, many users are reporting getting download errors.


So far there is no word from Apple on all of the iOS 7 download problems, but an update that is (at least mostly) bug-free should be released eventually. Hopefully an update won’t take months, as was the case with the iOS 6 bugs. Just a side note–the writer of this article has an iPhone 5 and updated her phone to the iOS 7 yesterday with no problems. The download and update took all of 15 minutes. From the looks of some humorous Twitter posts, however, such an easy download and installation wasn’t the norm.

Do you plan to update to iOS 7? Discuss your experience below.

After users eventually update their devices to iOS 7, the new operating system does have some pretty cool updates. In addition to flatter, more simplistic icons, the camera settings are improved, a Control Center was added and multitasking is made easier.

Main image via YouTube; Error image via Sun

iOS 7 Download Problems Run Rampant
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  • rick rodriguez

    Tech Talk SNL: Ohh update take to long for new Iphone oh very sad very sad. We here in China say it also take to long to get pay check after working 80 hours a week and only getting paid 80 dollars. We so sorry your upload is taking to long, what and hour for upload ? Ohh to long I just hope I can feed my family of 6 with 80 dollars.

    • Liz

      @Rick rodriguez – Very unusual Chinese name that you have. Me think you troll.

      • Al

        Family of 6? You can’t have more than one child in china, corredt? Alo, they pay cash, not paycheck.

  • Sue

    I downloaded iOS 7 to my iphone with no problems yesterday, but it took about 15 minutes. Downloaded to my ipad 4 last night, but was unable to install. Kept getting this error “unable to update because you are no longer on the internet”. I know I’ve tried at least 20 times with no luck. Frustrating!!!!!!!!!!!!!!

    • mohammad

      hi you must go to setting > general > selluler > on selluler
      i love u

  • Jude

    I downloaded IOS on four of my devices last night with no problems. Don’t know what the fuss is about!

    • Erika Watts

      Just updated my iPad as well, no trouble there either!

  • Dale Bartholomew

    I’ve downloaded and installed iOS 7. I had some problems to begin with upgrading iTunes to the latest version, but after that, all went smoothly and I like the new OS.

  • Dee

    I downloaded this and lost all of my apps….. I was on the phone with ATT for 45 minutes trying to fix it. :(

  • yolanda taylor

    It took 15 maybe 20 minutes and I love it!

  • Karen

    We only had a problem with my daughters phone. She lost her contacts and apps.

  • cliff

    who wants an iphone any way?

    Get a Droid. It is way better in every way than an iphone. The iphone is just for people who dont know anything about technology, them and toddlers.

  • Mikee

    i finished updating my iphone 4 after more than 5 hours. not sure if it was the speed of the internet or whatever. -.-

  • Tim Schneider

    I downloaded iOS7 for my iPhone 5, but I did it at home with a good WiFi connection. It only took 10 minutes to download, and then it had to reboot the phone twice. Total time from start to finish was less than 20 minutes. And it worked PERFECT. I made sure I backed up my phone on iTunes and to iCloud before I did it, just in case anything went wrong. It’s running perfectly and I love the new software. A bit similar to my old HTC ONE world phone, but much much faster and no email glitches! I love the iPhone 5, and I definitely love the new iOS7. Worked fine for me!

  • Erin

    I don’t know why everyone is having problems mine took about 10 min of me not being able to use it.

    • http://www.hamiltoons.com Scott

      They why comment if you’re not having problems? LOL

  • Jim Petro

    I bought my wife her 1st computer.. the latest I Pad. She is thrilled! However, she received the notice for updated to v7.0 and we agreed. The download and installation was quick.
    Then she could’t find her favorite sites……then the screen only opened in portriat…. then it flipped to landscape up-side down. The keyboard is now a light gray color, difficult to see and use.
    She is enrolled in a class for I Pad beginners next week and we wonder if it will be cancelled because the instructor is also trying to get v7.0 to work.
    And there are no instructions on turning back to the previous version.

  • Jim Irgens

    I downloaded IOS 7 to my I Phone 4S and iPad no problem. The I pad downloaded faster then I Phone but still did not take that long. No problems so far.

  • Devoni

    Mine updated fine on Wednesday but now I cannot connect to imessage using my phone number. Just my email address. I have other coworkers having the same issue. :(

    • SueLaboo

      I’m having the same issue. I receive imessages on my ipad mini, but they’re not coming through on my iphone. The ipad is wi-fi only, so that’s not very helpful.

  • William Sheppard

    I updated an iPhone 5, an iPhone 4s and an iPad mini with absolutely no problems with the update or the activation. Very simple. I am 77 and not particularly computer literate.

  • Mitch

    The download took over an hour and it seemed to go fine. My issue is that it now says I have hundreds of unread emails and I can’t clear them no matter how I try. Whether one at a time or in bunches !

    • mike

      I have just the opposite problem. The download took an hour for my iPAD and now my emails come in and as soon as you touch one they all disappear. I have to be quick to tag them all and MOVE them to another file. As soon as you read one they are all gone. Plus, you have to go into settings and turn off a lot of functions that are running in the background draining your battery down fast. I don’t like the looks of the icons. I wish I could get the old iSO6 put back on. I’ve warned my wife not to download iSO7 till they get the bugs out. I regret it. It worked just fine with iSO6! I don’t need the new functionality.

  • Indya

    Apparently, when my service gets down to 1 bar, there’s a pop up saying SIM Card Invalid. Because of that, I can’t message anyone on imessage, even on WiFi. It’s supposedly happening with other people who use Sprint, so I’m hoping there’s some issues resolved with that soon.

    Other than that, the download took me about 30 minutes to install, and has been ok. It’s a bit too bright for my taste and I’m not really feeling the homescreen’s bottom bar aesthetic, but I do enjoy it’s new features.

    • Al

      I’m having the same issue: Invalid SIM. Apple helped me to fix it, but it keeps happens again and again. After I turn the phone off and back on, it stays good for about an hour and happens again.
      I’m taking my iPhone 5 to a Sprint store after work today to see if they can fix it.

  • Donna

    Downloaded upgrade to both my IPhone and my IPad – no issues!!

    • Edwin

      iOS 7 messed up my camera (4). The front camera works sometimes but the main camera doesn’t work at all. Help????

      • angela c

        Mine did the exact same thing I can do faceview from the front but the regular camera and flashlight doesn’t work from the back of the phone. I was scared u was the only one that happened to. Gonna go to the apple store ties and see what they say. I’ve only had my phone for 3 weeks. I wish I would’ve never updated my phone now :(

        • fred branham

          Same here, camera dead as hell, sometimes the front phone works, none of the buttons for camera work. what a bunch of …apple

  • Don

    Downloaded iOS7 to three iPhones simultaneously Wed evening . .
    WHAT issues??? one took about 30 minutes to DL, the other 2, less than 15 minutes each . . . . . no problems!!!! :)

  • Mel3024

    The update on my iPad took about 30 mins on the day the update was released. I have had no problems with it.

  • BD

    Hmm. Yeah. My plan all worked out just fine– I’m sorry the rest of you are having troubles with uploading the downgrade.

  • Chrsitna

    I had no issues at all, both of my devices downloaded everything is running fine, perhaps this is a problem with user error.

  • hialtitude

    No problems whatsoever and I downloaded to both 4s and iPad. Love update and all is working great.

  • Michael

    I updated my iPad Mini to iOS 7 yesterday morning, around 11am Pacific time. The process took about 2 hours to complete, between the download itself and the reboot / update time. So far the new operating system has worked just fine, no problems to report.

  • Beth

    No problem downloading but a fully charged phone at 12 MN will be dead at 7 Am after sleeping all night. Really draining battery. I have a 4S that was draining 40% at night before install.

    • Rick

      Beth, Try turning off your apps. They will run in background even when you’re not using them. This is easier in 7, all you have to do is flick them up off the screen.

      • Mary C

        It took overnight to update and then the battery would not charge an I couldn’t receive any messages or e-mail. I did a hard restart (held the power and menu button until and Apple appeared). Solved the connection problem, but can’t hold a charge for long.

  • pete

    You are a D Bag for this BS article. IOS-7 is running fine on all my APPLE devices. Take your Samsung and shove it. This is garbage spewing at is best. Congrats.

    • jaime

      guess you didn’t see the part where the writer endorsed the ios7? reading is fundamental.

  • Stephen

    No problem downloading but I DON’T LIKE THIS UPDATE :(

  • ACar

    It took me about 35 minutes and I had nary an issue. Typical over-blowing of a few problems by Apple haters.

    • Sheila

      No, not at all. I have loved my iPhone until this undate. It has caused hours of stress and frustration. What an inferior operating system!!!!!!!

  • http://webpronews.com M K Richert

    iOS 7 appears to have caused the keyboard function on my iPad to cease working properly. I am now faced with a nasty type-wait-type-wait situation. Not pleased at all.

    • p

      Reset ur ipad. It will fix the problem.

      • Shelley

        I have the same problem with a delay when typing. I did reboot my i-pad but it is still doing the same thing. Any other advise?

        • Dani

          Go into Icloud settings and make sure that Documents and Data are off. This is what fixed all my keyboard issues on my Ipad after the update. My keyboard was lagging really bad and when I tried to do a capital letter, it wouldnt work, but now everything is fine with the keyboard. Now I need a fix for how massive my pictures are when I try to use them as wallpaper. It says I can move and scale but it just goes right back to a huge massive picture. Any help?

  • Scott Weaver

    I started the updating process by downloading the new version of iTunes. That was so on my Macbook Pro I tried to cancel after fifteen minutes but system said I can’t cancel once process has begun, so…

    Over an hour later it finally had installed but I decided it would be much smarter to wait a day or two until demands on Apple’s servers reduces. I’ll try again this weekend.

  • Cesar

    I was uploading the software update when my phone locked up. Showing the itunes and the usb cable on the screen. I couldn’t do anyhing at all. I had to connect my iphone 4s to computer and itunes to restore my phone. I lost thousands of pictures and some contacts. My phone after the restore was like a new phone I had to download all my apps again. Very fustrating situation the att store couldn’t help and the apple store didn’t have any appointments available until three days later. I wish I hadn’t tried to uplaod it.

    • Dwight

      Had my 4s iPhone to lock once. Was told to press home button & power button at the same time for a reboot. Hold the 2 buttons for 3 sec.

      • Momofiphone

        My daughter’s phone would not come on after the update so I tried this and it came back… thank you!!!! I was really frustrated because she is 2 years away from an upgrade and I was regretting letting her get apple. My husband and I gave galaxys (s3/s4) and never have problems.

    • Kimberly

      I am now having the same stupid screen… USB plug with iTunes pic. Just plugged it up to the computer to restore. :(

      • Nachshon

        Same thing happened to my iPhone 4

        • justin

          I updated to ios7.since i did that…i can’t type on mxit or read anything,then mxit crashes.what do i do????

  • Sonia Scott

    Can’t connect to my wifi. Invalid password. It worked fine before the upgrade.

    • Jaque

      I am having the same problem. Every time I try to connect to my wifi it says I have the wrong password. I have to shut off my iphone5 and my wifi router and let them reset, and then it will connect. The problem is that is is a temporary fix. A few hours later it drops off wifi and I have to do it all over again. Anyone know a permanent fix??

      • http://www.hamiltoons.com Scott

        Same here :(

  • Sam

    It’s draining my batter! It’s insane how it’s draining my battery! I was told to reinstall it cause it could have software problems! WTH!

    • Sheila

      Same problem here. Also really dislike the color scheme. Batter noticeable depletes. Any advise? Plus will not let me retrieve voicemail without a password, which I have never set.

    • Deborah Lanigan

      My iPad 2 battery drained complete right after I upgraded both iPad and iPhone 4S . Plugged in the iPad a 8 am… At 10:30 pm it had reached 48%! During the night when I put it down the connection dislodged. Morning, dead. 8 am to 3:30 pm it charged to 17 %. Called Apple . Still , btw, the best customer service in this country. They immediately said they would send me a new one. The iPhone battery was draining faster but not like the iPad. Other issues with that. Not loading pages… Would time out. Hit contacts… Facebook opened… Closed, back to home screen. This scenario could occur with any iconi hit.
      The biggest issue was I simply had not investigated this upgrade. Most of us purchase a phone not based on functionality … We actually make the decision based on it is visually what we want. I explained to Apple that I work very hard for my dollars. I purchases the apple products I have in a large part because I liked the way they looked… The way the software looked. I no longer had the 2 products I purchased.
      They said the would send me 2 new devices to arrive in 5-7 days. I told them NOT to upgrade prior to sending ( yes, folks… Nobody is stuck with IOS 7 like everyone on the net is posting.
      I also asked if they could please call my local Apple Store , tell them what I’m doing, instruct them not to upgrade prior to handing them to me. She did a 3 way call… I was in the Apple Store in 20 min . We swapped out. I set up my new devices there to insure the stores tech support did not upgrade prior to the sales person handing them to me.
      Every Apple Store, Best Buy, Walmart.. Etc only have devices in stock that are running on IOS 6.1.3-4.
      If you go in to purchase… They will take out of the box and upgrade it . I made sure Apple gave them specific instructions. I read a million times online ” once done … You can’t go back. Luckily “can’t” has never been part of my vocabulary… And commons sense told me that back stock in every store across the country are all IOS 6.
      Unfortunaky all 2000 photos in my camera roll are gone. 6 is what remains. I’ve been researching data recovery software . Some are specific for IOS and retrieving photos. I had done backups on icloud and PC but have done a restore with the new devices and no photos are showing up on cloud or iTunes.
      Logic tells me they weren’t deleted so they exist somewhere. Just don’t know where and not sure about these ” recovery ” program sic
      Any thoughts on this issue?

  • TLG

    Downloaded the update today. It took 39 minutes and worked flawlessly. No problems at all.

  • Michael H.

    From start to finish in about 20 minutes. No problems !

  • Shannon Silva

    Just downloaded apple ios7, took me 20 minutes to download while traveling and could not use the Maps feature. The security features better be good in this one, or else it is a waste of an operating system. The graphics suck!!!!

  • http://www.webpronews.com/ios-7-download-problems-run-rampant-2013-09 Peggy

    I like the iSO 7 but hate the color scheme does anyone know how to change the color scheme.

  • Peejay

    I cannot update my ipad mini.. When I Press the software update at it just Shows checking for update. Waited 12 hours still the same. Please help on trouble shooting thank you

    • Pat

      Make sure your IPad is plugged in. It needs at least 50% charge to run the update.

  • Gary

    Downloaded last night in about 10 minutes without a glitch. The software is very easy to use, the colors vibrant and the programs run much faster.

  • http://www.manilaeventsexclusive.com Organizer

    simultaneous download could be the reason

  • Daffy

    Apple sucks.

  • Nicole

    I downloaded the new update on my phone and my daughter did the same to her phone. Now, for some reason when I send her a text it comes right back to me? How do I fix this? And also, I’m getting some of her friends texts. Called Apple and they couldn’t help.

    • Tom

      Call your carrier and they can help

    • Gail

      Were you ever able to solve this problem? We are having the same issue with three phones. We are getting text messages from each others phones and from friends. Sometimes they go to all three of our phones and other times it is just two and on occasion they only go to the correct phone number.

      • Rachel

        Try going to Settings / Messages / Send & Receive – Here it shows you all the numbers that are connected and can be switched off. Hope that helps

  • Sharon

    I updated my iPad 4 to iOS7 and I cannot get any programs to open. Help

  • Kory

    I tried downloading on my iPhone 3. Now all it does is flash on and off with just the apple showing. Please help.

  • Harry

    Already downloaded ios 7 but took a long time
    But wheb my phone restart it didnt change ???
    When i check on my iphone version its still 6.1.3 ??
    What happen ???

  • http://itunrs Debbie

    I had no problems downloading the iOS 7 and it works fine for me
    but the <:-) is a lot bigger screen is way better everything because I'm an old bitch upon me nowand believe me I'm really really sorry to say that I'm an iphone girls to the bone

  • Ian

    Since I downloaded iOS7 on my I phone 4 – I’m having problems with text messages when I type my message nothing comes on my screen for about 15 seconds and then the message types out – When you type the letters they don’t high light like they did before I uploaded iOS 7 – can anyone advise me how to resolve this problem – many thanks

    • Alice

      Download took about 35 minutes, but now the kepboard is messed up. The first letter comes up as normal than nothing. If you continue typing it takes several seconds for all the other words you typed to come up. You can’t shift to get the numbers etc. I’ve restarted the phone 3 times and it doesn’t help. Also, all personal photos I use for the lock screen or home screen are MASSIVE! It says you can scale and save, but you can’t. Over all not impressed, because without the keyboard the phone is pretty useless!

    • jon

      My issues are the same as the previous 2. Slow texting and some apps are gone from home screen.

    • Danny

      I got this help from apple …May I ask if you’ve tried doing a hard reset on your phone to see if that fixes the issue? won’t lose a thing!!! It’s just a way of forcing the phone to shut down and restart, that’s all. Do it by pressing and holding both the power and home buttons simultaneously for about 12 seconds or so, and that should do it!!!

      • Alan

        Danny thanks a lot for this. The hard reset did it for me; I had these problems even with icloud completely disabled. Alan.

    • Randal

      ‚ÄúDisable ‚Äėdocuments and data‚Äô in the iCloud settings and that fixes all keyboard problems.‚ÄĚ

      • Nitin

        That worked like a charm! Is there anyother method to speed up the lag without disabling the document and data in icloud

      • Elisa

        Thanks. It worked! But what does that mean for my apps?

      • LARRY

        Randle that work great” many thanks

      • Suze

        Thanks so much, that worked finally!

      • Pat Barwick

        Thank you! This worked immediately!!!!

      • Claire

        Randal, if i could, I’d kiss you! Thanks. Now I don’t want to throw my phone across the room, which I suspected was apples master plan.

    • LARRY

      ian I agree with you1 since e download TEXTING SUCKS.

    • GAil Meis

      I have the same problem. I uploaded 7.0 with no problem. However when I type a text or on facebook, there is a 15 to 20 sec delay in seeing what I just typed. How do you fix this?

    • Mackenna

      To stop the delay, go onto iCloud > documents and data and turn it off. Then go onto your messages and type something in to see if there’s no delay. From my research this is only a temporary fix and apple need to find a way to fix this bug. I hope this helps (:

      • Rozimac

        It worked! Many thanks Mackenna.

    • Rozimac

      I am having the same problem, it was driving me crazy having to wait at least 10 seconds between typing a text message. But I have found that I can type several words, then wait and eventually they come up, now driving me mad rather than crazy! Come on Apple, you can do better than this.

  • Collygirl

    I just downloaded iOS 7 to my iPhone 4S. And all my apps are gone… Facebook, Pinterest, Instagram, etc. help!

    • Yolanda

      Mine app icons gone too! They open when I look them up with the search tool, but nowhere to be found on the home screen! I agree! Help!!!

      • Yolanda

        I did the hard reset thing and apps are back but on screen 3 and 4 with not much on screen two:-) yippy!

        • Deborah turner

          Also updated and all purchased apps are gone so how do I reset? Also I have no internet now, Help

    • jennifer

      ever since I downloaded ios7 my facebook is slow downloading pics and you tube and fb won’t download videos. any suggestions?

      • Alan

        Jennifer, i’m having the same problems with videos. Were you able to get an answer/solution to this?

      • Norm

        Since upgrading my IPAD to iOS 7, a lot of my news feed pictures in my Facebook interface are not loading. I also lost some of my pictures for my contact list.

        Has anyone else experienced this issue?

      • Norm

        Since upgrading my IPAD to iOS 7, a lot of my news feed pictures in my Facebook interface are not loading. I also lost some of my pictures for my contact list.

        Has anyone else experienced this issue?

    • LMG0924

      I lost all of my apps and all of my music…HELP!!!

  • Katrina

    Really hating the beige colour scheme, everything looks like big coloured balloons – reminds me of a children’s video game the way it looks and operates, very cheap looking.
    Has anyone worked out how to keep your photos the same size when using them for wallpaper? This is blowing photos up so big you only see a piece of the picture .. I’ve tried everything I can think of :-(

    • Marzi

      The same thing is happening to me! I tried to change my home screen after I got iOS 7 then change it back but now the picture is huge. Not liking that at all.

  • Emma Ramsden

    Since updating my iphone I can’t receieve texts from some of my contacts, even though they are receiving mine. How do I fix this? x

    • http://www.thepatrioticpam.com Pam @ The Patriotic Pam

      Emma….sounds like you guys are sharing an Apple ID. You can share Apple ID within your iTunes store in your settings, but if you also share that same Apple ID for iCloud settings, one of you will receive the others text messages. It’s new to IOS7. Hope this helps. For more IOS7 Tips and Tricks try http://www.thepatrioticpam.com/2013/09/apple-iphone-ios7-tips-and-tricks.html
      Pam @ The Patriotic Pam

      • terra

        I’m having this same issue; I can send text messages to my husband who also has an iphone 5 but can’t receive his. If the problem is that we’re sharing an Apple ID, how do I fix this? Thanks!

      • terra

        I’m having this same issue; I can send text messages to my husband who also has an iphone 5 but can’t receive his. If the problem is that we’re sharing an Apple ID, how do I fix this? Thanks!

    • Bobbio

      Since upgrade to io7, I have a six to eight second delay between all screens especially when sending or receiving e-mail. I’m thinking about dropping Apple and going Android now. This is not and I’m not buying anything extra for my 4S.

      • Luke Jones

        I am having trouble with my button to change from screen to screen is not responding after downloading the new ios7, is anyone else having trouble with this?

        • Angela

          Been having the same problem. Very frustrating.

    • Mark

      I updated last week on my iphone 5 to ios7.14 and now cannot use my notes reminders nothing, what gives? i wish I had never changed

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