If You’re in Online Retail, You Better Be Thinking About Support [Infographic]

    December 23, 2011
    Chris Crum

This may come as a shock to you, but it’s a good idea not to piss your customers off. And nothing pisses customers off more than poor customer service. That goes for online businesses too, believe it or not.

Zendesk recently put out this infographic looking at the need to address online customer support issues:

Online Customer support

There’s no better time to consider this than around (and after) the holidays.


Chris Crum
Chris Crum has been a part of the WebProNews team and the iEntry Network of B2B Publications since 2003. Follow Chris on Twitter, on StumbleUpon, on Pinterest and/or on Google: +Chris Crum.