IBM unveiled today a new set of software and services for social analytics in the enterprise.
The main software product is IBM Connections for analytics, real-time data monitoring, and collaborative networks through IBM's SmartCloud services. Included in the new offerings, as described by the company, are:
- New social analytics software that integrates wikis, blogs, activity streams, email, calendaring and more, and flags relevant data for action. It allows for instant collaboration with one simple click and the ability to build social communities both inside and outside the organization to increase customer loyalty and speed business results.
- New software that integrates social networking capabilities with enterprise content management to better connect people with information so they can make informed decisions and act quickly.
- The new IBM SmartCloud for Social Business simplifies access to business-grade file sharing, social networking, communities, online meetings, instant messaging, email and calendar. In addition, IBM SmartCloud for Social Business will deliver a cloud-based productivity suite allowing users to co-edit documents in real-time.
- New messaging and collaboration software that brings the power of embedded experiences to the Web and mobile devices providing a single point of entry for all business processes.
"There is boundless opportunity for social business to transform how we connect people and processes, and increase the speed and flexibility of business," said Alistair Rennie, GM, Social Business at IBM. "A successful social business can break down barriers to collaboration and put social networking in the context of everyday work, from the device or delivery vehicle of your choice, to improve productivity and speed decision-making."
IBM also announced the beta release of IBM Lotus Notes and Domino, Social Edition for "acting on any work flow process directly within the email inbox."
The company says it intends to support mail, calendaring and contacts in a beta release of IBM Lotus Notes Traveler for Microsoft Windows Phone on Nokia and HTC devices within the first half of the year.