Groupon’s Breadcrumb POS App Gets New CRM, Management Features

Get the WebProNews Newsletter:

[ Business]

At Money2020, Groupon announced a new update to its Breadcrumb POS app, adding some CRM and employee management features.

A new CRM feature lets businesses track customers and learn more about them, while storing their contact info and analyzing purchase behaviors, recording notes on their preferences.

Breadcrumb customer profile

Another feature lets businesses set functions for specific roles and employees, assigning transactions to individual people, filter sales and product reports, and track commissions and tips.

Groupon Breadcrumb

The app also lets you use the iPad’s camera to scan standard barcode SKUs to edit items. They can also upload images for each menu item.

“Our team spent countless hours conducting on-premise research and interviewing merchants about their biggest point-of-sale obstacles,” says Groupon’s Varun Krishna in a blog post. “Today’s updates are a reflection of how a modern solution addresses some of these operational challenges.”

The updated app is available in the App Store. An update earlier this year expanded its functionality to be useful to businesses beyond restaurants.

Groupon’s Breadcrumb POS App Gets New CRM, Management Features
Comments Off
Top Rated White Papers and Resources

Comments are closed.

  • Join for Access to Our Exclusive Web Tools
  • Sidebar Top
  • Sidebar Middle
  • Sign Up For The Free Newsletter
  • Sidebar Bottom