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Groupon Earnings Released, Revenue Up 20%

Groupon just released its earnings report for the fourth quarter and full year 2013. Revenue was up 20% for the quarter at $768.4 million with revenue up 18% in North America, but down 15% in the rest...
Groupon Earnings Released, Revenue Up 20%
Written by Chris Crum
  • Groupon just released its earnings report for the fourth quarter and full year 2013. Revenue was up 20% for the quarter at $768.4 million with revenue up 18% in North America, but down 15% in the rest of the world. Gross profit increased 6%, to $378.2 million in the quarter.

    “Our record performance in the quarter was led by strength in Goods, as shoppers increasingly looked to Groupon to fill their holiday needs,” said CEO Eric Lefkofsky. “Our mobile business continued to gain momentum as our worldwide mobile transaction mix increased more than 10% in the quarter, to nearly 50% in December. With another 9 million downloads this quarter, we now have nearly 70 million app downloads to date.”

    Last quarter, the company said that changes to Gmail’s inbox (you know the ones) had a negative impact on people viewing Groupon’s email marketing messages. It will be interesting to see if that’s changed at all over the last few months. It will likely come up on the earnings call.

    Here’s the release in its entirety:

    CHICAGO–()–Groupon, Inc. (NASDAQ: GRPN) today announced financial results for the quarter and fiscal year ended December 31, 2013.

    “Our mobile business continued to gain momentum as our worldwide mobile transaction mix increased more than 10% in the quarter, to nearly 50% in December. With another 9 million downloads this quarter, we now have nearly 70 million app downloads to date.”

    “Our record performance in the quarter was led by strength in Goods, as shoppers increasingly looked to Groupon to fill their holiday needs,” said Eric Lefkofsky, CEO of Groupon. “Our mobile business continued to gain momentum as our worldwide mobile transaction mix increased more than 10% in the quarter, to nearly 50% in December. With another 9 million downloads this quarter, we now have nearly 70 million app downloads to date.”

    “We’re also excited to welcome Ticket Monster and ideeli to the Groupon family. The acquisitions bring scale, relationships, and category expertise, making Groupon an even better place to start when you want to do or buy just about anything, anytime, anywhere.”

    Fourth Quarter 2013 Summary

    Gross billings, which reflect the total dollar value of customer purchases of goods and services, excluding applicable taxes and net of estimated refunds, increased 5% globally to $1.6 billion in the fourth quarter 2013, compared with $1.5 billion in the fourth quarter 2012. North America growth of 10% and EMEA growth of 6% was offset by an 11% decline in Rest of World.

    Revenue increased 20% to $768.4 million in the fourth quarter 2013, compared with $638.3 million in the fourth quarter 2012. North America revenue growth of 18% and EMEA growth of 43% was offset by a 15% decline in Rest of World.

    Gross profit increased 6%, to $378.2 million in the fourth quarter 2013, compared with $355.8 million in the fourth quarter 2012.

    Adjusted EBITDA, a non-GAAP financial measure, was $72.0 million in the fourth quarter 2013, compared with $29.7 million in the fourth quarter 2012.

    Operating income was $13.4 million in the fourth quarter 2013, compared with an operating loss of $12.9 million in the fourth quarter 2012.

    Operating income excluding stock compensation and acquisition-related costs, net, a non-GAAP financial measure, was $47.9 million in the fourth quarter 2013, compared with $13.7 million in the fourth quarter 2012.

    Fourth quarter 2013 net loss attributable to common stockholders was $81.2 million, or $0.12 per share, including stock compensation and acquisition-related costs, net, of $34.5 million ($31.0 million net of tax). Fourth quarter 2013 results include a pre-tax non-operating loss of $85.5 million ($77.8 million net of tax) related to the impairment of a minority investment in China. Earnings per share excluding this impairment charge, stock compensation and acquisition-related costs, net of tax, a non-GAAP financial measure, was $0.04 per share.

    Operating cash flow for the trailing twelve months ended December 31, 2013 was $218.4 million. Free cash flow, a non-GAAP financial measure, was $158.3 million in the fourth quarter 2013, bringing free cash flow for the trailing twelve months ended December 31, 2013 to $154.9 million.

    At the end of the quarter, Groupon had $1.2 billion in cash and cash equivalents.

    Full Year 2013 Summary

    Gross billings increased 7% globally to $5.8 billion in 2013, compared with $5.4 billion in 2012. North America growth of 20% and EMEA growth of 3% was offset by a 14% decline in Rest of World.

    Revenue increased 10% to $2.6 billion in 2013, compared with $2.3 billion in 2012. North America revenue growth of 31% was offset by an 8% decline in EMEA and a 15% decline in Rest of World.

    Gross profit decreased 7%, to $1.5 billion in 2013, compared with $1.6 billion in 2012.

    Adjusted EBITDA, a non-GAAP financial measure, was $286.7 million in 2013, compared with $259.5 million in 2012.

    Operating income was $75.8 million in 2013, compared with $98.7 million in 2012.

    Operating income excluding stock compensation and acquisition-related costs, net, a non-GAAP financial measure, was $197.2 million in 2013, compared with $203.7 million in 2012.

    Full year 2013 net loss attributable to common stockholders was $95.4 million, or $0.14 per share, including stock compensation and acquisition-related costs, net, of $121.5 million ($90.7 million net of tax). 2013 results include a pre-tax non-operating loss of $85.5 million ($77.8 million net of tax) related to the impairment of a minority investment in China in the fourth quarter. Earnings per share excluding this impairment charge, stock compensation and acquisition-related costs, net of tax, a non-GAAP financial measure, was $0.11 per share.

    Definitions and reconciliations of all non-GAAP financial measures are included below in the section titled “Non-GAAP Financial Measures” and in the accompanying tables.

    Operating Highlights

    • Units: Global units, defined as vouchers and products sold before cancellations and refunds, increased 11% year-over-year to 56 million in the fourth quarter 2013. North America units increased 17%, EMEA units increased 9%, and Rest of World units decreased 1% year-over-year.
    • Active deals: At the end of the fourth quarter 2013, on average, active deals in North America were approximately 80,000, compared with more than 65,000 at the end of the third quarter 2013. Globally, active deals exceeded 140,000 at the end of the fourth quarter 2013.
    • Active customers: Active customers, or customers that have purchased a voucher or product within the last twelve months, grew 9% year-over-year, to 44.9 million as of December 31, 2013, comprising 20.8 million in North America, 14.2 million in EMEA, and 9.9 million in Rest of World.
    • Customer spend: Fourth quarter 2013 trailing twelve month billings per average active customer was $134, compared with $137 in the third quarter 2013.
    • Mobile: In December 2013, nearly 50% of global transactions were completed on mobile devices. Nearly 70 million people have now downloaded Groupon mobile apps worldwide, with approximately 9 million people downloading them in the fourth quarter alone.
    • Marketplace: The rollout of Groupon’s marketplace (“Pull”) continued to gain traction. In December 2013, approximately 8% of total traffic in North America searched, with customers that searched spending over 50% more than those that did not.

    Share Repurchase Program

    During the fourth quarter 2013, Groupon repurchased 3,661,900 shares of Class A common stock under its share repurchase authorization at an average price of $10.26 per share, for an aggregate purchase price of $37.6 million. During the full year 2013, Groupon repurchased 4,432,800 shares at an average price of $10.51 per share, for an aggregate purchase price of $46.6 million. Groupon is authorized to repurchase up to approximately $253.4 million of Class A common stock under the August 2013 share repurchase authorization. The program, which is intended to partially offset dilution from employee stock grants, terminates in August 2015.

    Subsequent Events

    On January 2, 2014, Groupon completed the acquisition of LivingSocial Korea, Inc., the holding company that owns Ticket Monster, for $100 million in cash and $163 million in Groupon Class A common stock. Ticket Monster is a leading Korean ecommerce company, with a broad range of local, travel, and product offers, and is one of the fastest growing ecommerce companies in the region.

    On January 13, 2014, Groupon completed the acquisition of Ideeli, Inc. for $43 million in cash. Ideeli is a leading online flash fashion retailer, further extending Groupon’s presence in fashion apparel.

    Outlook

    In the first quarter 2014, Groupon expects one-time costs related to the integration of its recent acquisitions, specifically as it consolidates Ticket Monster with its Korean business, and makes investments to drive ideeli growth and profitability. Together, in the first quarter, they are expected to contribute approximately $50 million to revenue, and have an approximately $20 million negative impact on Adjusted EBITDA. In addition, Groupon anticipates approximately $25 million of additional investment in marketing and other growth initiatives to drive adoption of the marketplace. As a result, for the first quarter 2014, the Company expects revenue of between $710 million and $760 million, Adjusted EBITDA of between $20 million and $40 million, and earnings per share excluding stock compensation, amortization of acquired intangibles, and acquisition-related expenses, net of tax, of between negative $0.04 and negative $0.02.

    As a result of growth investments anticipated in 2014, Groupon expects Adjusted EBITDA for the full year to be slightly above 2013 levels.

    Conference Call

    A conference call will be webcast live today at 4:00 p.m. CT / 5:00 p.m. ET, and will be available on Groupon’s investor relations website athttp://investor.groupon.com. This call will contain forward-looking statements and other material information regarding the Company’s financial and operating results.

    Groupon encourages investors to use its investor relations website as a way of easily finding information about the company. Groupon promptly makes available on this website, free of charge, the reports that the company files or furnishes with the SEC, corporate governance information (including Groupon’s Global Code of Conduct), and select press releases and social media postings.

    Non-GAAP Financial Measures

    In addition to financial results reported in accordance with U.S. generally accepted accounting principles (U.S. GAAP), we have provided the following non-GAAP financial measures in this release and the accompanying tables: foreign exchange rate neutral operating results, operating income (loss) excluding stock-based compensation and acquisition-related expense (benefit), net, Adjusted EBITDA, free cash flow and earnings per share excluding stock-based compensation, acquisition-related expense (benefit), net, and the impairment of a minority investment in China. These non-GAAP financial measures are presented to aid investors in better understanding Groupon’s performance and to facilitate comparisons to many of our peers who present similar measures. However, these measures are not intended to be a substitute for those reported in accordance with U.S. GAAP. These measures may be different from non-GAAP financial measures used by other companies, even when similar terms are used to identify such measures. For reconciliations of these measures to the most applicable financial measures under U.S. GAAP, see “Non-GAAP Reconciliation Schedules” and “Supplemental Financial Information and Business Metrics” included in the tables accompanying this release.

    We exclude the following items from one or more of our non-GAAP financial measures:

    Stock-based compensation. We exclude stock-based compensation because it is primarily non-cash in nature and we believe that non-GAAP financial measures excluding this item provide meaningful supplemental information about our operating performance and liquidity.

    Acquisition-related expense (benefit), net. Acquisition-related expense (benefit), net is comprised of the change in the fair value of contingent consideration arrangements and, beginning in 2013, also includes external transaction costs related to business combinations, primarily consisting of legal and advisory fees. External transaction costs were not material for the prior periods presented in this release and the accompanying tables. The composition of our contingent consideration arrangements and the impact of those arrangements on our operating results vary over time based on a number of factors, including the terms of our business combinations and the timing of those transactions. We exclude acquisition-related expense (benefit), net because we believe that non-GAAP financial measures excluding this item provide meaningful supplemental information about our operating performance and facilitate comparisons to our historical operating results.

    Depreciation and amortization. We exclude depreciation and amortization because it is non-cash in nature and we believe that non-GAAP financial measures excluding these items provide meaningful supplemental information about our operating performance and liquidity.

    Impairment of a minority investment in China. For the three months ended December 31, 2013, we recognized an $85.5 million other-than-temporary impairment of our minority investment in Life Media Limited (“F-tuan”), an entity with operations in China. This impairment reduced the carrying value of the investment to zero as of December 31, 2013. We have excluded this impairment from our non-GAAP earnings per share measure, described below, because we believe that excluding this item provides meaningful supplemental information about our core operating performance on a per share basis and facilitates comparisons to our historical operating results.

    Descriptions of the non-GAAP financial measures included in this release and the accompanying tables are as follows:

    Foreign exchange rate neutral operating results show our current period operating results as if foreign currency exchange rates had remained the same as those in effect in the comparable period.

    Operating income (loss) excluding stock-based compensation and acquisition-related expense (benefit), net is a non-GAAP financial measure that comprises the consolidated total of the segment operating income (loss) of our three segments, North America, EMEA, and Rest of World. We have used consolidated operating income (loss) excluding stock-based compensation and acquisition-related expense (benefit), net to allocate resources and evaluate performance internally. However, in recent periods, our management and Board of Directors have increasingly focused on Adjusted EBITDA, described below, as the primary non-GAAP measure for evaluating our consolidated operating results. Accordingly, we do not expect to continue to report Operating income (loss) excluding stock-based compensation and acquisition-related expense (benefit), net on a consolidated basis in future periods.

    Adjusted EBITDA is a non-GAAP financial measure that we define as net income (loss) excluding income taxes, interest and other non-operating items, depreciation and amortization, stock-based compensation, and acquisition-related expense (benefit), net. Adjusted EBITDA is similar to Operating income (loss) excluding stock-based compensation and acquisition-related expense (benefit), net, except Adjusted EBITDA also excludes depreciation and amortization. Our definition of Adjusted EBITDA may differ from similar measures used by other companies, even when similar terms are used to identify such measures. Adjusted EBITDA is a key measure used by our management and Board of Directors to evaluate operating performance, generate future plans and make strategic decisions regarding the allocation of capital. Accordingly, we believe that Adjusted EBITDA provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and Board of Directors.

    Earnings per share excluding stock-based compensation, acquisition-related expense (benefit), net and the impairment of a minority investment in China is a non-GAAP financial measure that adjusts our earnings (loss) per share to exclude the impact of stock-based compensation expense, acquisition-related expense (benefit), net and the impairment of a minority investment in China, and the income tax effect of those items. We believe that this non-GAAP financial measure provides useful supplemental information for evaluating our operating performance.

    Beginning in the first quarter 2014, we will be changing our non-GAAP earnings per share measure to exclude amortization of acquired intangible assets, net of tax, in addition to stock compensation and acquisition-related expenses, which we have excluded historically. Given the significant acquisition activity in January 2014 and potential acquisition activity in the future, we believe that excluding non-cash amortization of acquired intangible assets from our non-GAAP earnings per share measure in future periods will enable more meaningful comparisons with our historical results.

    Free cash flow is a non-GAAP financial measure that comprises net cash provided by operating activities less purchases of property and equipment and capitalized software. We use free cash flow, and ratios based on it, to conduct and evaluate our business because, although it is similar to cash flow from operations, we believe that it typically represents a more useful measure of cash flows because purchases of fixed assets, software developed for internal use and website development costs are necessary components of our ongoing operations. Free cash flow is not intended to represent the total increase or decrease in Groupon’s cash balance for the applicable period.

    Note on Forward-Looking Statements

    The statements contained in this release that refer to plans and expectations for the next quarter or the future are forward-looking statements that involve a number of risks and uncertainties, and actual results could differ materially from those discussed. The risks and uncertainties that could cause our results to differ materially from those included in the forward-looking statements include, but are not limited to, volatility in our revenue and operating results; risks related to our business strategy; responding to changes in the market; effectively dealing with challenges arising from our international operations; retaining existing customers and adding new customers; retaining existing merchant partners and adding new merchant partners; incurring expenses as we expand our business; competing against competitors with more financial resources than us; maintaining favorable terms with our business partners; maintaining a strong brand; managing inventory and order fulfillment; integrating our technology platforms; managing refund risks; retaining our executive team; litigation; regulations, including the CARD Act and regulation of the Internet; tax liabilities; tax legislation; maintaining our information technology infrastructure; security breaches; protecting our intellectual property; handling acquisitions, joint ventures and strategic investments effectively; seasonality; payment-related risks; customer and merchant partner fraud; global economic uncertainty; compliance with rules and regulations associated with being a public company; and our ability to raise capital if necessary. We urge you to refer to the factors included under the headings ”Risk Factors” and ”Management’s Discussion and Analysis of Financial Condition and Results of Operations” in the company’s most recent Annual Report on Form 10-K and subsequent Quarterly Reports on Form 10-Q, copies of which may be obtained by visiting the company’s Investor Relations web site at http://investor.groupon.com or the SEC’s web site at www.sec.gov. Groupon’s actual results could differ materially from those predicted or implied and reported results should not be considered an indication of future performance.

    You should not rely upon forward-looking statements as predictions of future events. Although Groupon believes that the expectations reflected in the forward-looking statements are reasonable, it cannot guarantee that the future results, levels of activity, performance or events and circumstances reflected in the forward-looking statements will be achieved or occur. Moreover, neither the company nor any other person assumes responsibility for the accuracy and completeness of the forward-looking statements. The forward-looking statements reflect Groupon’s expectations as of February 20, 2014. Groupon undertakes no obligation to update publicly any forward-looking statements for any reason after the date of this release to conform these statements to actual results or to changes in its expectations.

    About Groupon

    Groupon (NASDAQ: GRPN) is a global leader of local commerce and the place you start when you want to buy just about anything, anytime, anywhere. By leveraging the company’s global relationships and scale, Groupon offers consumers a vast marketplace of unbeatable deals all over the world. Shoppers discover the best a city has to offer on the web or on mobile with Groupon Local, enjoy vacations with Groupon Getaways, and find a curated selection of electronics, fashion, home furnishings and more with Groupon Goods.

    Groupon is redefining how traditional small businesses attract, retain and interact with customers by providing merchants with a suite of products and services, including customizable deal campaigns, credit card payment processing capabilities, and point-of-sale solutions that help businesses grow and operate more effectively. To search for great deals or subscribe to Groupon emails, visit www.Groupon.com. To download Groupon’s five-star mobile apps, visit www.groupon.com/mobile. To learn more about the company’s merchant solutions and how to work with Groupon, visit www.GrouponWorks.com.

    Groupon, Inc.
    Summary Consolidated and Segment Results
    (in thousands, except share and per share amounts)
    (unaudited)
    Three Months Ended Y/Y % Year Ended Y/Y %
    December 31, Growth December 31, Growth
    Y/Y % excluding Y/Y % excluding
    2013 2012 Growth FX Effect (2) FX(2) 2013 2012 Growth FX Effect (2) FX(2)
    Gross Billings (1):
    North America $ 788,721 $ 718,952 9.7 % $ (564 ) 9.8 % $ 2,847,244 $ 2,373,153 20.0 % $ (1,115 ) 20.0 %
    EMEA 565,713 532,481 6.2 % 18,424 2.8 % 1,983,599 1,928,508 2.9 % 37,588 0.9 %
    Rest of World 238,673 269,019 (11.3 ) % (25,873 ) (1.7 ) % 926,487 1,078,523 (14.1 ) % (76,742 ) (7.0 ) %
    Consolidated gross billings $ 1,593,107 $ 1,520,452 4.8 % $ (8,013 ) 5.3 % $ 5,757,330 $ 5,380,184 7.0 % $ (40,269 ) 7.8 %
    Revenue:
    North America $ 443,784 $ 375,351 18.2 % $ (189 ) 18.3 % $ 1,521,358 $ 1,165,700 30.5 % $ (380 ) 30.5 %
    EMEA 251,205 176,278 42.5 % 8,839 37.5 % 742,915 805,476 (7.8 ) % 16,114 (9.8 ) %
    Rest of World 73,458 86,673 (15.2 ) % (8,059 ) (5.9 ) % 309,382 363,296 (14.8 ) % (27,455 ) (7.3 ) %
    Consolidated revenue $ 768,447 $ 638,302 20.4 % $ 591 20.3 % $ 2,573,655 $ 2,334,472 10.2 % $ (11,721 ) 10.7 %
    Income (loss) from operations $ 13,352 $ (12,861 ) 203.8 % $ 3,306 178.1 % $ 75,754 $ 98,701 (23.2 ) % $ 4,042 (27.3 ) %
    Net loss attributable to common stockholders $ (81,247 ) $ (81,089 ) $ (95,393 ) $ (67,377 )
    Net loss per share:
    Basic $ (0.12 ) $ (0.12 ) $ (0.14 ) $ (0.10 )
    Diluted $ (0.12 ) $ (0.12 ) $ (0.14 ) $ (0.10 )
    Weighted average number of shares outstanding:
    Basic 668,046,073 665,678,123 663,910,194 650,214,119
    Diluted 668,046,073 665,678,123 663,910,194 650,214,119
    (1) Represents the total dollar value of customer purchases of goods and services, excluding any applicable taxes and net of estimated refunds. Includes direct billings and third party and other billings.
    (2) Represents the change in financial measures that would have resulted had average exchange rates in the reporting period been the same as those in effect during the three months and year ended December 31, 2012.
    Groupon, Inc.
    Condensed Consolidated Statements of Cash Flows
    (in thousands)
    (unaudited)
    Three Months Ended Year Ended
    December 31, December 31,
    2013 2012 2013 2012
    Operating activities
    Net loss $ (78,861 ) $ (80,047 ) $ (88,946 ) $ (51,031 )
    Adjustments to reconcile net loss to net cash provided by operating activities:
    Depreciation and amortization 24,132 15,965 89,449 55,801
    Stock-based compensation 32,239 26,411 121,462 104,117
    Deferred income taxes (16,830 ) (17,259 ) (18,055 ) (7,651 )
    Excess tax benefits on stock-based compensation (8,338 ) (2,403 ) (20,454 ) (27,023 )
    (Income) loss on equity method investments (14 ) 1,231 44 9,925
    (Gain) loss, net from changes in fair value of contingent consideration (895 ) 153 (3,171 ) 897
    Gain on E-Commerce transaction (56,032 )
    Impairment of investments 85,925 50,553 85,925 50,553
    Change in assets and liabilities, net of acquisitions:
    Restricted cash 2,264 (2,517 ) 2,183 (4,372 )
    Accounts receivable 1,990 12,723 10,989 10,534
    Prepaid expenses and other current assets (76,052 ) (45,922 ) (62,906 ) (70,859 )
    Accounts payable (5,421 ) 5,537 (31,288 ) 18,711
    Accrued merchant and supplier payables 160,758 96,029 88,468 149,918
    Accrued expenses and other current liabilities 31,843 (20,268 ) 4,053 47,742
    Other, net 25,535 25,531 40,679 35,604
    Net cash provided by operating activities 178,275 65,717 218,432 266,834
    Net cash used in investing activities (23,330 ) (52,753 ) (96,315 ) (194,979 )
    Net cash (used in) provided by financing activities (55,444 ) (6,495 ) (81,697 ) 12,095
    Effect of exchange rate changes on cash and cash equivalents 1,114 1,809 (9,237 ) 2,404
    Net increase in cash and cash equivalents 100,615 8,278 31,183 86,354
    Cash and cash equivalents, beginning of period 1,139,857 1,201,011 1,209,289 1,122,935
    Cash and cash equivalents, end of period $ 1,240,472 $ 1,209,289 $ 1,240,472 $ 1,209,289
    Groupon, Inc.
    Consolidated Statements of Operations
    (in thousands, except share and per share amounts)
    (unaudited)
    Three Months Ended December 31, Year Ended December 31,
    2013 2012 2013 2012
    Revenue:
    Third party and other $ 401,688 $ 413,127 $ 1,654,654 $ 1,879,729
    Direct 366,759 225,175 919,001 454,743
    Total revenue 768,447 638,302 2,573,655 2,334,472
    Cost of revenue:
    Third party and other 52,538 63,905 232,062 297,739
    Direct 337,701 218,567 840,060 421,201
    Total cost of revenue 390,239 282,472 1,072,122 718,940
    Gross profit 378,208 355,830 1,501,533 1,615,532
    Operating expenses:
    Marketing 56,505 60,913 214,824 336,854
    Selling, general and administrative 306,086 307,625 1,210,966 1,179,080
    Acquisition-related expense (benefit), net 2,265 153 (11 ) 897
    Total operating expenses 364,856 368,691 1,425,779 1,516,831
    Income (loss) from operations 13,352 (12,861 ) 75,754 98,701
    Income (loss) on equity method investments 14 (1,231 ) (44 ) (9,925 )
    Other (expense) income, net (84,847 ) (48,279 ) (94,619 ) 6,166
    (Loss) income before provision for income taxes (71,481 ) (62,371 ) (18,909 ) 94,942
    Provision for income taxes 7,380 17,676 70,037 145,973
    Net loss (78,861 ) (80,047 ) (88,946 ) (51,031 )
    Net income attributable to noncontrolling interests (2,386 ) (936 ) (6,447 ) (3,742 )
    Net loss attributable to Groupon, Inc. (81,247 ) (80,983 ) (95,393 ) (54,773 )
    Adjustment of redeemable noncontrolling interests to redemption value (106 ) (12,604 )
    Net loss attributable to common stockholders $ (81,247 ) $ (81,089 ) $ (95,393 ) $ (67,377 )
    Net loss per share
    Basic $ (0.12 ) $ (0.12 ) $ (0.14 ) $ (0.10 )
    Diluted $ (0.12 ) $ (0.12 ) $ (0.14 ) $ (0.10 )
    Weighted average number of shares outstanding
    Basic 668,046,073 665,678,123 663,910,194 650,214,119
    Diluted 668,046,073 665,678,123 663,910,194 650,214,119
    Groupon, Inc.
    Consolidated Balance Sheets
    (in thousands, except share and per share amounts)
    December 31, 2013 December 31, 2012
    (unaudited)
    Assets
    Current assets:
    Cash and cash equivalents $ 1,240,472 $ 1,209,289
    Accounts receivable, net 83,673 96,713
    Deferred income taxes 27,938 31,211
    Prepaid expenses and other current assets 210,415 150,573
    Total current assets 1,562,498 1,487,786
    Property, equipment and software, net 134,423 121,072
    Goodwill 220,827 206,684
    Intangible assets, net 28,443 42,597
    Investments 20,652 84,209
    Deferred income taxes, non-current 35,941 29,916
    Other non-current assets 39,226 59,210
    Total Assets $ 2,042,010 $ 2,031,474
    Liabilities and Equity
    Current liabilities:
    Accounts payable $ 27,573 $ 59,865
    Accrued merchant and supplier payables 752,943 671,305
    Accrued expenses 226,986 246,924
    Deferred income taxes 47,558 53,700
    Other current liabilities 132,718 136,647
    Total current liabilities 1,187,778 1,168,441
    Deferred income taxes, non-current 10,853 20,860
    Other non-current liabilities 131,697 100,072
    Total Liabilities 1,330,328 1,289,373
    Commitments and contingencies
    Stockholders’ Equity
    Class A common stock, par value $0.0001 per share, 2,000,000,000 shares authorized, 670,149,976 shares issued and 665,717,176 shares outstanding at December 31, 2013 and 654,523,706 shares issued and outstanding at December 31, 2012 67 65
    Class B common stock, par value $0.0001 per share, 10,000,000 shares authorized, 2,399,976 shares issued and outstanding at December 31, 2013 and December 31, 2012
    Common stock, par value $0.0001 per share, 2,010,000,000 shares authorized, no shares issued and outstanding at December 31, 2013 and December 31, 2012
    Additional paid-in capital 1,584,211 1,485,006
    Treasury stock, at cost, 4,432,800 shares at December 31, 2013 and no shares at December 31, 2012 (46,587 )
    Accumulated deficit (848,870 ) (753,477 )
    Accumulated other comprehensive income 24,830 12,446
    Total Groupon, Inc. Stockholders’ Equity 713,651 744,040
    Noncontrolling interests (1,969 ) (1,939 )
    Total Equity 711,682 742,101
    Total Liabilities and Equity $ 2,042,010 $ 2,031,474
    Groupon, Inc.
    Segment Information
    (in thousands)
    (unaudited)
    Three Months Ended December 31, Year Ended December 31,
    2013 2012 2013 2012
    North America
    Gross Billings (1) $ 788,721 $ 718,952 $ 2,847,244 $ 2,373,153
    Revenue $ 443,784 $ 375,351 $ 1,521,358 $ 1,165,700
    Segment cost of revenue and operating expenses(2)(3) 418,214 358,319 1,380,746 1,025,974
    Segment operating income(2)(3) $ 25,570 $ 17,032 $ 140,612 $ 139,726
    Segment operating income as a percent of segment revenue 5.8 % 4.5 % 9.2 % 12.0 %
    EMEA
    Gross Billings (1) $ 565,713 $ 532,481 $ 1,983,599 $ 1,928,508
    Revenue $ 251,205 $ 176,278 $ 742,915 $ 805,476
    Segment cost of revenue and operating expenses(2)(3) 214,187 167,502 631,409 699,470
    Segment operating income(2)(3) $ 37,018 $ 8,776 $ 111,506 $ 106,006
    Segment operating income as a percent of segment revenue 14.7 % 5.0 % 15.0 % 13.2 %
    Rest of World
    Gross Billings (1) $ 238,673 $ 269,019 $ 926,487 $ 1,078,523
    Revenue $ 73,458 $ 86,673 $ 309,382 $ 363,296
    Segment cost of revenue and operating expenses(2) 88,190 98,778 364,295 405,313
    Segment operating loss(2) $ (14,732 ) $ (12,105 ) $ (54,913 ) $ (42,017 )
    Segment operating loss as a percent of segment revenue (20.1 ) % (14.0 ) % (17.7 ) % (11.6 ) %
    Consolidated
    Gross Billings (1) $ 1,593,107 $ 1,520,452 $ 5,757,330 $ 5,380,184
    Revenue $ 768,447 $ 638,302 $ 2,573,655 $ 2,334,472
    Segment cost of revenue and operating expenses(2) 720,591 624,599 2,376,450 2,130,757
    Segment operating income(2) $ 47,856 $ 13,703 $ 197,205 $ 203,715
    Segment operating income as a percent of segment revenue 6.2 % 2.1 % 7.7 % 8.7 %
    Stock-based compensation 32,239 26,411 121,462 104,117
    Acquisition-related expense (benefit), net 2,265 153 (11 ) 897
    Income (loss) from operations 13,352 (12,861 ) 75,754 98,701
    (Income) loss on equity method investments (14 ) 1,231 44 9,925
    Other expense (income), net 84,847 48,279 94,619 (6,166 )
    (Loss) income before provision for income taxes (71,481 ) (62,371 ) (18,909 ) 94,942
    Provision for income taxes 7,380 17,676 70,037 145,973
    Net loss $ (78,861 ) $ (80,047 ) $ (88,946 ) $ (51,031 )
    (1) Represents the total dollar value of customer purchases of goods and services, excluding any applicable taxes and net of estimated refunds. Includes direct billings and third party and other billings.
    (2) Segment cost of revenue and operating expenses and segment operating income (loss) exclude stock-based compensation and acquisition-related expense (benefit), net.
    (3) We record intercompany cross-charges every period for services provided by the United States to our international subsidiaries. We updated our intercompany allocations for those charges during the fourth quarter of 2012, which resulted in a one-time $8.5 million decrease to EMEA Segment operating expenses (increase to EMEA Segment operating income) and a corresponding increase to North America Segment operating expenses (reduction to North America Segment operating income).
    Groupon, Inc.
    Non-GAAP Reconciliation Schedules
    (in thousands, except share and per share amounts)
    (unaudited)
    The following are reconciliations of diluted earnings per share excluding stock-based compensation, acquisition-related expense (benefit), net and the impairment of a minority investment in China and foreign exchange rate neutral operating results to the most comparable U.S. GAAP financial measures. See “Supplemental Financial Information and Business Metrics” for reconciliations of Adjusted EBITDA, operating income excluding stock-based compensation and acquisition-related (expense) benefit, net and free cash flow to the most comparable U.S. GAAP financial measures.
    The following is a reconciliation of diluted net loss per share to diluted earnings per share excluding stock-based compensation, acquisition-related expense (benefit), net and the impairment of Life Media Limited (F-tuan), a minority investment in China, for the three months and year ended December 31, 2013:
    Three Months Ended Year Ended
    December 31, 2013 December 31, 2013
    Net loss attributable to common stockholders $ (81,247 ) $ (95,393 )
    Stock-based compensation 32,239 121,462
    Acquisition-related expense (benefit), net 2,265 (11 )
    Impairment of investment in F-tuan 85,521 85,521
    Income tax effect of adjustments (11,301 ) (38,504 )
    Net income attributable to common stockholders excluding stock-based compensation,
    acquisition-related expense (benefit), net and impairment of investment in F-tuan $ 27,477 $ 73,075
    Diluted shares 668,046,073 663,910,194
    Incremental diluted shares (1) 16,685,634 15,501,759
    Adjusted diluted shares 684,731,707 679,411,953
    Diluted net loss per share $ (0.12 ) $ (0.14 )
    Impact of stock-based compensation, acquisition-related expense
    (benefit), net and impairment of investment in F-tuan and the related income tax effects 0.16 0.25
    Diluted earnings per share excluding stock-based compensation,
    acquisition-related expense (benefit), net and impairment of investment in F-tuan $ 0.04 $ 0.11
    (1) Outstanding equity awards are not reflected in the diluted net loss per share calculation for the three months and year ended December 31, 2013 because the effect would be antidilutive. However, those awards have been reflected in the calculation of diluted earnings per share excluding stock-based compensation, acquisition-related expense (benefit), net and the impairment of a minority investment in China for the three months and year ended December 31, 2013 because they have a dilutive effect on that calculation.
    The following are reconciliations of foreign exchange rate neutral operating results to the most comparable U.S. GAAP financial measures, “Gross Billings,” “Revenue” and “Income from operations,” for the three months and year ended December 31, 2013.
    The effect on the Company’s gross billings, revenue and income from operations from changes in exchange rates versus the U.S. Dollar for the three months ended December 31, 2013 was as follows:
    Three Months Ended December 31, 2013 Three Months Ended December 31, 2013
    At Avg. Exchange At Avg. Exchange
    Q4 2012 Rate As Q3 2013 Rate As
    Rates (1) Effect (2) Reported Rates (3) Effect (2) Reported
    Gross billings $ 1,601,120 $ (8,013 ) $ 1,593,107 $ 1,578,913 $ 14,194 $ 1,593,107
    Revenue $ 767,856 $ 591 $ 768,447 $ 762,153 $ 6,294 $ 768,447
    Income from operations $ 10,046 $ 3,306 $ 13,352 $ 12,184 $ 1,168 $ 13,352
    The effect on the Company’s gross billings, revenue and income from operations from changes in exchange rates versus the U.S. Dollar for the year ended December 31, 2013 was as follows:
    Year Ended December 31, 2013 Year Ended December 31, 2013
    At Avg. Exchange At Avg. Exchange
    2012 Rate As Q4’12 – Q3’13 Rate As
    Rates (1) Effect (2) Reported Rates (3) Effect (2) Reported
    Gross billings $ 5,797,599 $ (40,269 ) $ 5,757,330 $ 5,765,679 $ (8,349 ) $ 5,757,330
    Revenue $ 2,585,376 $ (11,721 ) $ 2,573,655 $ 2,574,687 $ (1,032 ) $ 2,573,655
    Income from operations $ 71,712 $ 4,042 $ 75,754 $ 75,009 $ 745 $ 75,754
    (1) Represents the financial statement balances that would have resulted had average exchange rates in the reported period been the same as those in effect during the three months and year ended December 31, 2012.
    (2) Represents the increase or decrease in reported amounts resulting from changes in exchange rates from those in effect in the comparable period.
    (3) Represents the financial statement balances that would have resulted had average exchange rates in the reported period been the same as those in effect during the three and twelve months ended September 30, 2013.
    Groupon, Inc.
    Supplemental Financial Information and Business Metrics(14)
    (financial data in thousands, except per share data; active customers in millions)
    (unaudited)
    Q4 2012 Q1 2013 Q2 2013 Q3 2013 Q4 2013
    Segments
    North America Segment
    Gross Billings (1)
    Local (2) Gross Billings
    Third Party $ 430,255 $ 450,140 $ 449,770 $ 401,756 $ 436,705
    Direct 693 1,040 39
    Total Local Gross Billings $ 430,255 $ 450,140 $ 450,463 $ 402,796 $ 436,744
    Goods Gross Billings
    Third Party $ 31,270 $ 17,294 $ 15,501 $ 12,650 $ 23,373
    Direct 209,575 148,065 181,377 181,915 262,666
    Total Goods Gross Billings $ 240,845 $ 165,359 $ 196,878 $ 194,565 $ 286,039
    Travel and Other Gross Billings
    Third Party and Other $ 47,852 $ 65,820 $ 64,864 $ 67,638 $ 65,938
    Direct
    Total Travel and Other Gross Billings $ 47,852 $ 65,820 $ 64,864 $ 67,638 $ 65,938
    Total Gross Billings
    Third Party and Other $ 509,377 $ 533,254 $ 530,135 $ 482,044 $ 526,016
    Direct 209,575 148,065 182,070 182,955 262,705
    Total Gross Billings $ 718,952 $ 681,319 $ 712,205 $ 664,999 $ 788,721
    Year-over-year growth 51 % 23 % 30 % 20 % 10 %
    % of Consolidated Gross Billings 47 % 48 % 50 % 50 % 50 %
    Gross Billings Trailing Twelve Months (TTM) $ 2,373,153 $ 2,500,915 $ 2,664,845 $ 2,777,475 $ 2,847,244
    Revenue (3)
    Local Revenue
    Third Party $ 142,454 $ 171,593 $ 174,117 $ 158,189 $ 159,175
    Direct 693 1,040 39
    Total Local Revenue $ 142,454 $ 171,593 $ 174,810 $ 159,229 $ 159,214
    Goods Revenue
    Third Party $ 11,877 $ 3,144 $ 4,651 $ 3,999 $ 5,615
    Direct 209,575 148,065 181,377 181,915 262,666
    Total Goods Revenue $ 221,452 $ 151,209 $ 186,028 $ 185,914 $ 268,281
    Travel and Other Revenue
    Third Party and Other $ 11,445 $ 16,752 $ 16,344 $ 15,695 $ 16,289
    Direct
    Total Travel and Other Revenue $ 11,445 $ 16,752 $ 16,344 $ 15,695 $ 16,289
    Total Revenue
    Third Party and Other Revenue $ 165,776 $ 191,489 $ 195,112 $ 177,883 $ 181,079
    Direct Revenue 209,575 148,065 182,070 182,955 262,705
    Total Revenue $ 375,351 $ 339,554 $ 377,182 $ 360,838 $ 443,784
    Year-over-year growth 109 % 42 % 45 % 24 % 18 %
    % of Consolidated Revenue 59 % 56 % 62 % 61 % 58 %
    Revenue TTM $ 1,165,700 $ 1,266,689 $ 1,383,690 $ 1,452,925 $ 1,521,358
    Cost of Revenue (4)
    Local Cost of Revenue
    Third Party $ 23,203 $ 25,915 $ 19,818 $ 18,985 $ 17,918
    Direct 636 1,887 31
    Total Local Cost of Revenue $ 23,203 $ 25,915 $ 20,454 $ 20,872 $ 17,949
    Goods Cost of Revenue
    Third Party $ 1,935 $ 475 $ 522 $ 480 $ 613
    Direct 196,789 138,278 158,529 163,825 246,638
    Total Goods Cost of Revenue $ 198,724 $ 138,753 $ 159,051 $ 164,305 $ 247,251
    Travel and Other Cost of Revenue
    Third Party and Other $ 1,864 $ 2,530 $ 3,091 $ 4,092 $ 4,258
    Direct
    Total Travel and Other Cost of Revenue $ 1,864 $ 2,530 $ 3,091 $ 4,092 $ 4,258
    Total Cost of Revenue
    Third Party and Other Cost of Revenue $ 27,002 $ 28,920 $ 23,431 $ 23,557 $ 22,789
    Direct Cost of Revenue 196,789 138,278 159,165 165,712 246,669
    Total Cost of Revenue $ 223,791 $ 167,198 $ 182,596 $ 189,269 $ 269,458
    % of North America Total Revenue 60 % 49 % 48 % 52 % 61 %
    Gross Profit
    Local Gross Profit
    Third Party $ 119,251 $ 145,678 $ 154,299 $ 139,204 $ 141,257
    Direct 57 (847 ) 8
    Total Local Gross Profit $ 119,251 $ 145,678 $ 154,356 $ 138,357 $ 141,265
    % of North America Total Local Revenue 83.7 % 84.9 % 88.3 % 86.9 % 88.7 %
    % of North America Total Local Gross Billings 27.7 % 32.4 % 34.3 % 34.3 % 32.3 %
    Goods Gross Profit
    Third Party $ 9,942 $ 2,669 $ 4,129 $ 3,519 $ 5,002
    Direct 12,786 9,787 22,848 18,090 16,028
    Total Goods Gross Profit $ 22,728 $ 12,456 $ 26,977 $ 21,609 $ 21,030
    % of North America Total Goods Revenue 10.3 % 8.2 % 14.5 % 11.6 % 7.8 %
    % of North America Total Goods Gross Billings 9.4 % 7.5 % 13.7 % 11.1 % 7.4 %
    Travel and Other Gross Profit
    Third Party and Other $ 9,581 $ 14,222 $ 13,253 $ 11,603 $ 12,031
    Direct
    Total Travel and Other Gross Profit $ 9,581 $ 14,222 $ 13,253 $ 11,603 $ 12,031
    % of North America Total Travel and Other Revenue 83.7 % 84.9 % 81.1 % 73.9 % 73.9 %
    % of North America Total Travel and Other Gross Billings 20.0 % 21.6 % 20.4 % 17.2 % 18.2 %
    Total Gross Profit
    Third Party and Other $ 138,774 $ 162,569 $ 171,681 $ 154,326 $ 158,290
    Direct 12,786 9,787 22,905 17,243 16,036
    Total Gross Profit $ 151,560 $ 172,356 $ 194,586 $ 171,569 $ 174,326
    % of North America Total Revenue 40.4 % 50.8 % 51.6 % 47.5 % 39.3 %
    % of North America Total Gross Billings 21.1 % 25.3 % 27.3 % 25.8 % 22.1 %
    Operating Income Excl Stock-Based Compensation (SBC), Acquisition-Related Expense (Benefit), net $ 17,032 $ 41,366 $ 48,508 $ 25,168 $ 25,570
    Year-over-year growth (7 ) % 3 % 12 % (36 ) % 50 %
    % of Consolidated Operating Income Excl SBC, Acq-Related 124 % 81 % 82 % 64 % 53 %
    Operating Margin Excl SBC, Acq-Related (% of North America Total revenue) 4.5 % 12.2 % 12.9 % 7.0 % 5.8 %
    Year-over-year growth (bps) (570 ) (460 ) (380 ) (640 ) 130
    Operating Income TTM Excl SBC, Acq-Related $ 139,726 $ 140,920 $ 145,999 $ 132,074 $ 140,612
    Operating Margin TTM Excl SBC, Acq-Related (% of North America Total TTM revenue) 12.0 % 11.1 % 10.6 % 9.1 % 9.2 %
    Year-over-year growth (bps) 1,120 200 (380 ) (540 ) (280 )
    EMEA Segment
    Gross Billings
    Local Gross Billings
    Third Party $ 239,944 $ 259,423 $ 241,108 $ 207,110 $ 276,670
    Direct
    Total Local Gross Billings $ 239,944 $ 259,423 $ 241,108 $ 207,110 $ 276,670
    Goods Gross Billings
    Third Party $ 195,582 $ 141,742 $ 165,413 $ 160,578 $ 122,902
    Direct 9,020 7,451 2,181 9,271 96,978
    Total Goods Gross Billings $ 204,602 $ 149,193 $ 167,594 $ 169,849 $ 219,880
    Travel and Other Gross Billings
    Third Party and Other $ 87,935 $ 83,702 $ 73,548 $ 66,359 $ 69,163
    Direct
    Total Travel and Other Gross Billings $ 87,935 $ 83,702 $ 73,548 $ 66,359 $ 69,163
    Total Gross Billings
    Third Party and Other $ 523,461 $ 484,867 $ 480,069 $ 434,047 $ 468,735
    Direct 9,020 7,451 2,181 9,271 96,978
    Total Gross Billings $ 532,481 $ 492,318 $ 482,250 $ 443,318 $ 565,713
    Year-over-year growth 2 % (8 ) % 4 % 12 % 6 %
    Year-over-year growth, excluding FX (5) 4 % (9 ) % 4 % 9 % 3 %
    % of Consolidated Gross Billings 35 % 35 % 34 % 33 % 36 %
    Gross Billings TTM $ 1,928,507 $ 1,883,265 $ 1,903,136 $ 1,950,367 $ 1,983,599
    Revenue
    Local Revenue
    Third Party $ 98,668 $ 110,715 $ 109,481 $ 91,448 $ 115,259
    Direct
    Total Local Revenue $ 98,668 $ 110,715 $ 109,481 $ 91,448 $ 115,259
    Goods Revenue
    Third Party $ 49,173 $ 45,875 $ 32,938 $ 32,008 $ 22,296
    Direct 9,020 7,451 2,181 9,271 96,978
    Total Goods Revenue $ 58,193 $ 53,326 $ 35,119 $ 41,279 $ 119,274
    Travel and Other Revenue
    Third Party and Other $ 19,417 $ 19,757 $ 15,362 $ 15,223 $ 16,672
    Direct
    Total Travel and Other Revenue $ 19,417 $ 19,757 $ 15,362 $ 15,223 $ 16,672
    Total Revenue
    Third Party and Other Revenue $ 167,258 $ 176,347 $ 157,781 $ 138,679 $ 154,227
    Direct Revenue 9,020 7,451 2,181 9,271 96,978
    Total Revenue $ 176,278 $ 183,798 $ 159,962 $ 147,950 $ 251,205
    Year-over-year growth (27 ) % (20 ) % (24 ) % (21 ) % 43 %
    Year-over-year growth, excluding FX(5) (25 ) % (20 ) % (25 ) % (23 ) % 38 %
    % of Consolidated Revenue 28 % 31 % 26 % 25 % 33 %
    Revenue TTM $ 805,476 $ 758,918 $ 707,325 $ 667,988 $ 742,915
    Cost of Revenue
    Local Cost of Revenue
    Third Party $ 10,622 $ 14,192 $ 10,898 $ 10,254 $ 10,374
    Direct
    Total Local Cost of Revenue $ 10,622 $ 14,192 $ 10,898 $ 10,254 $ 10,374
    Goods Cost of Revenue
    Third Party $ 5,294 $ 5,880 $ 4,705 $ 3,972 $ 2,203
    Direct 14,550 7,472 3,306 8,364 83,545
    Total Goods Cost of Revenue $ 19,844 $ 13,352 $ 8,011 $ 12,336 $ 85,748
    Travel and Other Cost of Revenue
    Third Party and Other $ 2,090 $ 2,533 $ 1,522 $ 1,679 $ 1,890
    Direct
    Total Travel and Other Cost of Revenue $ 2,090 $ 2,533 $ 1,522 $ 1,679 $ 1,890
    Total Cost of Revenue
    Third Party and Other Cost of Revenue $ 18,006 $ 22,605 $ 17,125 $ 15,905 $ 14,467
    Direct Cost of Revenue 14,550 7,472 3,306 8,364 83,545
    Total Cost of Revenue $ 32,556 $ 30,077 $ 20,431 $ 24,269 $ 98,012
    % of EMEA Total Revenue 18 % 16 % 13 % 16 % 39 %
    Gross Profit
    Local Gross Profit
    Third Party $ 88,046 $ 96,523 $ 98,583 $ 81,194 $ 104,885
    Direct
    Total Local Gross Profit $ 88,046 $ 96,523 $ 98,583 $ 81,194 $ 104,885
    % of EMEA Total Local Revenue 89.2 % 87.2 % 90.0 % 88.8 % 91.0 %
    % of EMEA Total Local Gross Billings 36.7 % 37.2 % 40.9 % 39.2 % 37.9 %
    Goods Gross Profit
    Third Party $ 43,879 $ 39,995 $ 28,233 $ 28,036 $ 20,093
    Direct (5,530 ) (21 ) (1,125 ) 907 13,433
    Total Goods Gross Profit $ 38,349 $ 39,974 $ 27,108 $ 28,943 $ 33,526
    % of EMEA Total Goods Revenue 65.9 % 75.0 % 77.2 % 70.1 % 28.1 %
    % of EMEA Total Goods Gross Billings 18.7 % 26.8 % 16.2 % 17.0 % 15.2 %
    Travel and Other Gross Profit
    Third Party and Other $ 17,327 $ 17,224 $ 13,840 $ 13,544 $ 14,782
    Direct
    Total Travel and Other Gross Profit $ 17,327 $ 17,224 $ 13,840 $ 13,544 $ 14,782
    % of EMEA Total Travel and Other Revenue 89.2 % 87.2 % 90.1 % 89.0 % 88.7 %
    % of EMEA Total Travel and Other Gross Billings 19.7 % 20.6 % 18.8 % 20.4 % 21.4 %
    Total Gross Profit
    Third Party and Other $ 149,252 $ 153,742 $ 140,656 $ 122,774 $ 139,760
    Direct (5,530 ) (21 ) (1,125 ) 907 13,433
    Total Gross Profit $ 143,722 $ 153,721 $ 139,531 $ 123,681 $ 153,193
    % of EMEA Total Revenue 81.5 % 83.6 % 87.2 % 83.6 % 61.0 %
    % of EMEA Total Gross Billings 27.0 % 31.2 % 28.9 % 27.9 % 27.1 %
    Operating Income Excl SBC, Acq-Related $ 8,776 $ 34,176 $ 24,708 $ 15,604 $ 37,018
    Year-over-year growth (77 ) % (6 ) % (22 ) % (46 ) % 322 %
    % of Consolidated Operating Income Excl SBC, Acq-Related 64 % 67 % 42 % 40 % 77 %
    Operating Margin Excl SBC, Acq-Related (% of EMEA Total revenue) 5.0 % 18.6 % 15.4 % 10.5 % 14.7 %
    Year-over-year growth (bps) (1,073 ) 282 40 (500 ) 970
    Operating Income TTM Excl SBC, Acq-Related $ 106,005 $ 103,853 $ 96,767 $ 83,264 $ 111,506
    Operating Margin TTM Excl SBC, Acq-Related (% of EMEA Total TTM revenue) 13.2 % 13.7 % 13.7 % 12.5 % 15.0 %
    Year-over-year growth (bps)(6) N/A (13 ) (132 ) (300 ) 180
    Rest of World Segment
    Gross Billings
    Local Gross Billings
    Third Party $ 128,954 $ 119,990 $ 114,630 $ 118,325 $ 116,291
    Direct
    Total Local Gross Billings $ 128,954 $ 119,990 $ 114,630 $ 118,325 $ 116,291
    Goods Gross Billings
    Third Party $ 89,475 $ 70,994 $ 66,774 $ 71,127 $ 82,375
    Direct 6,581 6,778 5,625 7,846 7,076
    Total Goods Gross Billings $ 96,056 $ 77,772 $ 72,399 $ 78,973 $ 89,451
    Travel and Other Gross Billings
    Third Party and Other $ 44,009 $ 36,370 $ 32,322 $ 37,033 $ 32,931
    Direct
    Total Travel and Other Gross Billings $ 44,009 $ 36,370 $ 32,322 $ 37,033 $ 32,931
    Total Gross Billings
    Third Party and Other $ 262,438 $ 227,354 $ 213,726 $ 226,485 $ 231,597
    Direct 6,581 6,778 5,625 7,846 7,076
    Total Gross Billings $ 269,019 $ 234,132 $ 219,351 $ 234,331 $ 238,673
    Year-over-year growth 17 % (11 ) % (21 ) % (13 ) % (11 ) %
    Year-over-year growth, excluding FX 20 % (6 ) % (16 ) % (4 ) % (2 ) %
    % of Consolidated Gross Billings 18 % 17 % 16 % 17 % 15 %
    Gross Billings TTM $ 1,078,524 $ 1,048,973 $ 992,302 $ 956,833 $ 926,487
    Revenue
    Local Revenue
    Third Party $ 46,166 $ 45,085 $ 43,323 $ 51,507 $ 40,314
    Direct
    Total Local Revenue $ 46,166 $ 45,085 $ 43,323 $ 51,507 $ 40,314
    Goods Revenue
    Third Party $ 25,529 $ 18,062 $ 14,985 $ 17,215 $ 19,082
    Direct 6,580 6,778 5,625 7,846 7,076
    Total Goods Revenue $ 32,109 $ 24,840 $ 20,610 $ 25,061 $ 26,158
    Travel and Other Revenue
    Third Party and Other $ 8,398 $ 8,125 $ 7,670 $ 9,703 $ 6,986
    Direct
    Total Travel and Other Revenue $ 8,398 $ 8,125 $ 7,670 $ 9,703 $ 6,986
    Total Revenue
    Third Party and Other Revenue $ 80,093 $ 71,272 $ 65,978 $ 78,425 $ 66,382
    Direct Revenue 6,580 6,778 5,625 7,846 7,076
    Total Revenue $ 86,673 $ 78,050 $ 71,603 $ 86,271 $ 73,458
    Year-over-year growth 20 % (14 ) % (26 ) % (4 ) % (15 ) %
    Year-over-year growth, excluding FX 23 % (8 ) % (21 ) % 7 % (6 ) %
    % of Consolidated Revenue 14 % 13 % 12 % 14 % 10 %
    Revenue TTM $ 363,296 $ 350,984 $ 325,988 $ 322,597 $ 309,382
    Cost of Revenue
    Local Cost of Revenue
    Third Party $ 9,801 $ 5,923 $ 7,962 $ 7,403 $ 7,158
    Direct
    Total Local Cost of Revenue $ 9,801 $ 5,923 $ 7,962 $ 7,403 $ 7,158
    Goods Cost of Revenue
    Third Party $ 7,264 $ 11,501 $ 5,569 $ 5,685 $ 6,890
    Direct 7,228 6,627 6,075 7,360 7,487
    Total Goods Cost of Revenue $ 14,492 $ 18,128 $ 11,644 $ 13,045 $ 14,377
    Travel and Other Cost of Revenue
    Third Party and Other $ 1,832 $ 1,067 $ 1,420 $ 1,451 $ 1,234
    Direct
    Total Travel and Other Cost of Revenue $ 1,832 $ 1,067 $ 1,420 $ 1,451 $ 1,234
    Total Cost of Revenue
    Third Party and Other Cost of Revenue $ 18,897 $ 18,491 $ 14,951 $ 14,539 $ 15,282
    Direct Cost of Revenue 7,228 6,627 6,075 7,360 7,487
    Total Cost of Revenue $ 26,125 $ 25,118 $ 21,026 $ 21,899 $ 22,769
    % of Rest of World Total Revenue 30 % 32 % 29 % 25 % 31 %
    Gross Profit
    Local Gross Profit
    Third Party $ 36,365 $ 39,162 $ 35,361 $ 44,104 $ 33,156
    Direct
    Total Local Gross Profit $ 36,365 $ 39,162 $ 35,361 $ 44,104 $ 33,156
    % of Rest of World Total Local Revenue 78.8 % 86.9 % 81.6 % 85.6 % 82.2 %
    % of Rest of World Total Local Gross Billings 28.2 % 32.6 % 30.8 % 37.3 % 28.5 %
    Goods Gross Profit
    Third Party $ 18,265 $ 6,561 $ 9,416 $ 11,530 $ 12,192
    Direct (648 ) 151 (450 ) 486 (411 )
    Total Goods Gross Profit $ 17,617 $ 6,712 $ 8,966 $ 12,016 $ 11,781
    % of Rest of World Total Goods Revenue 54.9 % 27.0 % 43.5 % 47.9 % 45.0 %
    % of Rest of World Total Goods Gross Billings 18.3 % 8.6 % 12.4 % 15.2 % 13.2 %
    Travel and Other Gross Profit
    Third Party and Other $ 6,566 $ 7,058 $ 6,250 $ 8,252 $ 5,752
    Direct
    Total Travel and Other Gross Profit $ 6,566 $ 7,058 $ 6,250 $ 8,252 $ 5,752
    % of Rest of World Total Travel and Other Revenue 78.2 % 86.9 % 81.5 % 85.0 % 82.3 %
    % of Rest of World Total Travel and Other Gross Billings 14.9 % 19.4 % 19.3 % 22.3 % 17.5 %
    Total Gross Profit
    Third Party and Other $ 61,196 $ 52,781 $ 51,027 $ 63,886 $ 51,100
    Direct (648 ) 151 (450 ) 486 (411 )
    Total Gross Profit $ 60,548 $ 52,932 $ 50,577 $ 64,372 $ 50,689
    % of Rest of World Total Revenue 69.9 % 67.8 % 70.6 % 74.6 % 69.0 %
    % of Rest of World Total Gross Billings 22.5 % 22.6 % 23.1 % 27.5 % 21.2 %
    Operating Loss Excl SBC, Acq-Related $ (12,105 ) $ (24,389 ) $ (14,173 ) $ (1,619 ) $ (14,732 )
    Year-over-year growth (68 ) % 174 % (331 ) % 91 % (22 ) %
    % of Consolidated Operating Income Excl SBC, Acq-Related (88 ) % (48 ) % (24 ) % (4 ) % (31 ) %
    Operating Margin Excl SBC, Acq-Related (% of Rest of World Total revenue) (14.0 ) % (31.2 ) % (19.8 ) % (1.9 ) % (20.1 ) %
    Year-over-year growth (bps) 3,848 (2,139 ) (1,640 ) 1,790 (610 )
    Operating Loss TTM Excl SBC, Acq-Related $ (42,016 ) $ (57,495 ) $ (68,379 ) $ (52,286 ) $ (54,913 )
    Operating Margin TTM Excl SBC, Acq-Related (% of Rest of World Total TTM revenue) (11.6 ) % (16.4 ) % (21.0 ) % (16.2 ) % (17.7 ) %
    Year-over-year growth (bps)(6) N/A 3,590 788 330 (610 )
    Consolidated Results of Operations
    Gross Billings
    Local Gross Billings
    Third Party $ 799,153 $ 829,553 $ 805,508 $ 727,191 $ 829,666
    Direct 693 1,040 39
    Total Local Gross Billings $ 799,153 $ 829,553 $ 806,201 $ 728,231 $ 829,705
    Goods Gross Billings
    Third Party $ 316,327 $ 230,030 $ 247,688 $ 244,355 $ 228,650
    Direct 225,176 162,294 189,183 199,032 366,720
    Total Goods Gross Billings $ 541,503 $ 392,324 $ 436,871 $ 443,387 $ 595,370
    Travel and Other Gross Billings
    Third Party and Other $ 179,796 $ 185,892 $ 170,734 $ 171,030 $ 168,032
    Direct
    Total Travel and Other Gross Billings $ 179,796 $ 185,892 $ 170,734 $ 171,030 $ 168,032
    Total Gross Billings
    Third Party and Other $ 1,295,276 $ 1,245,475 $ 1,223,930 $ 1,142,576 $ 1,226,348
    Direct 225,176 162,294 189,876 200,072 366,759
    Total Gross Billings $ 1,520,452 $ 1,407,769 $ 1,413,806 $ 1,342,648 $ 1,593,107
    Year-over-year growth 24 % 4 % 10 % 10 % 5 %
    Year-over-year growth, excluding FX 25 % 5 % 11 % 11 % 5 %
    Gross Billings (TTM) $ 5,380,184 $ 5,433,153 $ 5,560,283 $ 5,684,675 $ 5,757,330
    Year-over-year growth 35 % 16 % 11 % 12 % 7 %
    Revenue
    Local Revenue
    Third Party $ 287,288 $ 327,393 $ 326,921 $ 301,144 $ 314,748
    Direct 693 1,040 39
    Total Local Revenue $ 287,288 $ 327,393 $ 327,614 $ 302,184 $ 314,787
    Goods Revenue
    Third Party $ 86,579 $ 67,081 $ 52,574 $ 53,222 $ 46,993
    Direct 225,175 162,294 189,183 199,032 366,720
    Total Goods Revenue $ 311,754 $ 229,375 $ 241,757 $ 252,254 $ 413,713
    Travel and Other Revenue
    Third Party and Other $ 39,260 $ 44,634 $ 39,376 $ 40,621 $ 39,947
    Direct
    Total Travel and Other Revenue $ 39,260 $ 44,634 $ 39,376 $ 40,621 $ 39,947
    Total Revenue
    Third Party and Other Revenue $ 413,127 $ 439,108 $ 418,871 $ 394,987 $ 401,688
    Direct Revenue 225,175 162,294 189,876 200,072 366,759
    Total Revenue $ 638,302 $ 601,402 $ 608,747 $ 595,059 $ 768,447
    Year-over-year growth 30 % 8 % 7 % 5 % 20 %
    Year-over-year growth, excluding FX 31 % 8 % 8 % 6 % 20 %
    Total Consolidated Revenue TTM $ 2,334,472 $ 2,376,591 $ 2,417,003 $ 2,443,510 $ 2,573,655
    Year-over-year growth 45 % 27 % 18 % 12 % 10 %
    Cost of Revenue
    Local Cost of Revenue
    Third Party $ 43,626 $ 46,030 $ 38,678 $ 36,642 $ 35,450
    Direct 636 1,887 31
    Total Local Cost of Revenue $ 43,626 $ 46,030 $ 39,314 $ 38,529 $ 35,481
    Goods Cost of Revenue
    Third Party $ 14,493 $ 17,856 $ 10,796 $ 10,137 $ 9,706
    Direct 218,567 152,377 167,910 179,549 337,670
    Total Goods Cost of Revenue $ 233,060 $ 170,233 $ 178,706 $ 189,686 $ 347,376
    Travel and Other Cost of Revenue
    Third Party and Other $ 5,786 $ 6,130 $ 6,033 $ 7,222 $ 7,382
    Direct
    Total Travel and Other Cost of Revenue $ 5,786 $ 6,130 $ 6,033 $ 7,222 $ 7,382
    Total Cost of Revenue
    Third Party and Other Cost of Revenue $ 63,905 $ 70,016 $ 55,507 $ 54,001 $ 52,538
    Direct Cost of Revenue 218,567 152,377 168,546 181,436 337,701
    Total Cost of Revenue $ 282,472 $ 222,393 $ 224,053 $ 235,437 $ 390,239
    % of Total Consolidated Revenue 44 % 37 % 37 % 40 % 51 %
    Gross Profit
    Local Gross Profit
    Third Party $ 243,662 $ 281,363 $ 288,243 $ 264,502 $ 279,298
    Direct 57 (847 ) 8
    Total Local Gross Profit $ 243,662 $ 281,363 $ 288,300 $ 263,655 $ 279,306
    % of Total Consolidated Local Revenue 84.8 % 85.9 % 88.0 % 87.2 % 88.7 %
    % of Total Consolidated Local Gross Billings 30.5 % 33.9 % 35.8 % 36.2 % 33.7 %
    Goods Gross Profit
    Third Party $ 72,086 $ 49,225 $ 41,778 $ 43,085 $ 37,287
    Direct 6,608 9,917 21,273 19,483 29,050
    Total Goods Gross Profit $ 78,694 $ 59,142 $ 63,051 $ 62,568 $ 66,337
    % of Total Consolidated Goods Revenue 25.2 % 25.8 % 26.1 % 24.8 % 16.0 %
    % of Total Consolidated Goods Gross Billings 14.5 % 15.1 % 14.4 % 14.1 % 11.1 %
    Travel and Other Gross Profit
    Third Party and Other $ 33,474 $ 38,504 $ 33,343 $ 33,399 $ 32,565
    Direct
    Total Travel and Other Gross Profit $ 33,474 $ 38,504 $ 33,343 $ 33,399 $ 32,565
    % of Total Consolidated Travel and Other Revenue 85.3 % 86.3 % 84.7 % 82.2 % 81.5 %
    % of Total Consolidated Travel and Other Gross Billings 18.6 % 20.7 % 19.5 % 19.5 % 19.4 %
    Total Gross Profit
    Third Party and Other $ 349,222 $ 369,092 $ 363,364 $ 340,986 $ 349,150
    Direct 6,608 9,917 21,330 18,636 29,058
    Total Gross Profit $ 355,830 $ 379,009 $ 384,694 $ 359,622 $ 378,208
    % of Total Consolidated Revenue 55.7 % 63.0 % 63.2 % 60.4 % 49.2 %
    % of Total Consolidated Gross Billings 23.4 % 26.9 % 27.2 % 26.8 % 23.7 %
    Operating Income Excl SBC, Acq-Related $ 13,703 $ 51,153 $ 59,043 $ 39,153 $ 47,856
    Year-over-year growth (24 ) % (24 ) % (18 ) % (22 ) % 249 %
    Operating Margin Excl SBC, Acq-Related (% of Total Consolidated revenue) 2.1 % 8.5 % 9.7 % 6.6 % 6.2 %
    Year-over-year growth (bps) (150 ) (360 ) (300 ) (230 ) 410
    Operating Income TTM Excl SBC, Acq-Related $ 203,715 $ 187,278 $ 174,387 $ 163,052 $ 197,205
    Operating Margin TTM Excl SBC, Acq-Related (% of Total Consolidated TTM revenue) 8.7 % 7.9 % 7.2 % 6.7 % 7.7 %
    Year-over-year growth (bps) 1,770 680 (40 ) (280 ) (100 )
    Operating (Loss) Income $ (12,861 ) $ 21,178 $ 27,412 $ 13,812 $ 13,352
    Year-over-year growth 14 % (47 ) % (41 ) % (46 ) % 204 %
    Operating Margin (% of Total Consolidated revenue) (2.0 ) % 3.5 % 4.5 % 2.3 % 1.7 %
    Year-over-year growth (bps) 100 (360 ) (370 ) (220 ) 370
    Operating Income TTM $ 98,701 $ 80,240 $ 61,167 $ 49,541 $ 75,754
    Operating Margin TTM (% of Total Consolidated TTM revenue) 4.2 % 3.4 % 2.5 % 2.0 % 2.9 %
    Year-over-year growth (bps) 1,870 750 (100 ) (240 ) (130 )
    Net Loss Attributable to Common Stockholders (81,089 ) (3,992 ) (7,574 ) (2,580 ) (81,247 )
    Weighted Average Basic Shares Outstanding 655,678 658,800 662,361 666,433 668,046
    Weighted Average Diluted Shares Outstanding (7) 655,678 658,800 662,361 666,433 668,046
    Net Loss per Share:
    Basic $ (0.12 ) $ (0.01 ) $ (0.01 ) $ (0.00 ) $ (0.12 )
    Diluted $ (0.12 ) $ (0.01 ) $ (0.01 ) $ (0.00 ) $ (0.12 )
    The following is a quarterly reconciliation of Adjusted EBITDA to the most comparable U.S. GAAP financial measure, “Net loss.” (8)
    Net loss $ (80,047 ) $ (3,242 ) $ (5,551 ) $ (1,292 ) $ (78,861 )
    Adjustments:
    Stock-based compensation 26,411 29,907 32,446 26,870 32,239
    Acquisition-related expense (benefit), net 153 68 (815 ) (1,529 ) 2,265
    Depreciation and amortization 15,965 20,700 21,468 23,149 24,132
    Non-operating items:
    Loss (income) on equity method investments 1,231 19 14 25 (14 )
    Other expense (income), net 48,279 5,064 5,565 (857 ) 84,847
    Provision for income taxes 17,676 19,337 27,384 15,936 7,380
    Total adjustments 109,715 75,095 86,062 63,594 150,849
    Adjusted EBITDA $ 29,668 $ 71,853 $ 80,511 $ 62,302 $ 71,988
    The following is a quarterly reconciliation of Operating income, excluding stock-based compensation and acquisition-related (expense) benefit, net, to the most comparable U.S. GAAP financial measure, “Operating (loss) income.” (8)
    Operating income, excluding stock-based compensation and acquisition-related (expense) benefit, net $ 13,703 $ 51,153 $ 59,043 $ 39,153 $ 47,856
    Stock-based compensation (26,411 ) (29,907 ) (32,446 ) (26,870 ) (32,239 )
    Acquisition-related (expense) benefit, net (153 ) (68 ) 815 1,529 (2,265 )
    Operating (loss) income $ (12,861 ) $ 21,178 $ 27,412 $ 13,812 $ 13,352
    The following is a trailing twelve months reconciliation of Operating income, excluding stock-based compensation and acquisition-related (expense) benefit, net, to the most comparable U.S. GAAP financial measure, “Operating Income.” (8)
    Operating income, excluding stock-based compensation and acquisition-related (expense) benefit, net TTM $ 203,715 $ 187,278 $ 174,387 $ 163,052 $ 197,205
    Stock-based compensation (104,117 ) (106,021 ) (111,383 ) (115,634 ) (121,462 )
    Acquisition-related (expense) benefit, net (897 ) (1,017 ) (1,837 ) 2,123 11
    Operating income TTM $ 98,701 $ 80,240 $ 61,167 $ 49,541 $ 75,754
    The following is a quarterly reconciliation of foreign exchange rate neutral Gross Billings growth from the comparable quarterly periods of the prior year to reported Gross Billings growth from the comparable quarterly periods of the prior year.(9)
    EMEA Gross Billings growth, excluding FX 4 % (9 ) % 4 % 9 % 3 %
    FX Effect (2 ) % 1 % % 3 % 3 %
    EMEA Gross Billings growth 2 % (8 ) % 4 % 12 % 6 %
    Rest of World Gross Billings growth, excluding FX 20 % (6 ) % (16 ) % (4 ) % (2 ) %
    FX Effect (3 ) % (5 ) % (5 ) % (9 ) % (9 ) %
    Rest of World Gross Billings growth 17 % (11 ) % (21 ) % (13 ) % (11 ) %
    Consolidated Gross Billings growth, excluding FX 25 % 5 % 11 % 11 % 5 %
    FX Effect (1 ) % (1 ) % (1 ) % (1 ) % %
    Consolidated Gross Billings growth 24 % 4 % 10 % 10 % 5 %
    The following is a quarterly reconciliation of foreign exchange rate neutral Revenue growth from the comparable quarterly periods of the prior year to reported Revenue growth from the comparable quarterly periods of the prior year.(9)
    EMEA Revenue growth, excluding FX (25 ) % (20 ) % (25 ) % (23 ) % 38 %
    FX Effect (2 ) % % 1 % 2 % 5 %
    EMEA Revenue growth (27 ) % (20 ) % (24 ) % (21 ) % 43 %
    Rest of World Revenue growth, excluding FX 23 % (8 ) % (21 ) % 7 % (6 ) %
    FX Effect (3 ) % (6 ) % (5 ) % (11 ) % (9 ) %
    Rest of World Revenue growth 20 % (14 ) % (26 ) % (4 ) % (15 ) %
    Consolidated Revenue growth, excluding FX 31 % 8 % 8 % 6 % 20 %
    FX Effect (1 ) % % (1 ) % (1 ) % %
    Consolidated Revenue growth 30 % 8 % 7 % 5 % 20 %
    The following is a reconciliation of free cash flow to the most comparable U.S. GAAP financial measure, “Net cash provided by (used in) operating activities.”
    Net cash provided by (used in) operating activities $ 65,717 $ 8,760 $ 43,302 $ (11,905 ) $ 178,275
    Purchases of property and equipment and capitalized software (40,034 ) (14,468 ) (14,042 ) (15,064 ) (19,931 )
    Free cash flow (10) $ 25,683 $ (5,708 ) $ 29,260 $ (26,969 ) $ 158,344
    Net cash provided by operating activities (TTM) $ 266,834 $ 191,880 $ 159,867 $ 105,874 $ 218,432
    Purchases of property and equipment and capitalized software (TTM) (95,836 ) (97,221 ) (84,554 ) (83,608 ) (63,505 )
    Free cash flow (TTM) $ 170,998 $ 94,659 $ 75,313 $ 22,266 $ 154,927
    Net cash used in investing activities $ (52,753 ) $ (30,679 ) $ (15,862 ) $ (26,444 ) $ (23,330 )
    Net cash used in financing activities $ (6,495 ) $ (9,342 ) $ (7,941 ) $ (8,970 ) $ (55,444 )
    Net cash used in investing activities (TTM) $ (194,979 ) $ (179,214 ) $ (134,923 ) $ (125,738 ) $ (96,315 )
    Net cash provided by (used in) financing activities (TTM) $ 12,095 $ 11,028 $ (21,071 ) $ (32,748 ) $ (81,697 )
    Other Metrics
    Active Customers (11)
    North America 17.2 18.2 19.1 19.9 20.8
    EMEA 14.3 14.0 13.9 14.0 14.2
    Rest of World 9.5 9.5 9.6 9.6 9.9
    Total Active Customers 41.0 41.7 42.6 43.5 44.9
    TTM Gross Billings / Average Active Customer (12)
    North America $ 152 $ 151 $ 156 $ 155 $ 150
    EMEA $ 146 $ 137 $ 135 $ 137 $ 139
    Rest of World $ 126 $ 116 $ 108 $ 102 $ 95
    Consolidated $ 144 $ 138 $ 138 $ 137 $ 134
    Headcount
    Sales (13) 4,677 4,566 4,679 4,801 4,834
    % North America 25 % 28 % 26 % 28 % 29 %
    % EMEA 42 % 38 % 39 % 37 % 37 %
    % Rest of World 33 % 34 % 35 % 35 % 34 %
    Other 6,717 6,433 6,306 6,453 6,449
    Total Headcount 11,394 10,999 10,985 11,254 11,283


    (1) Represents the total dollar value of customer purchases of goods and services, excluding any applicable taxes and net of estimated refunds. Includes direct billings and third party and other billings.
    (2) Local represents deals from local merchants, deals with national merchants, and deals through local events.
    (3) Third party revenue is related to sales for which the Company acts as a marketing agent for the merchant. This revenue is recorded on a net basis. Direct revenue is primarily related to the sale of products for which the Company is the merchant of record. These revenues are accounted for on a gross basis, with the cost of inventory included in cost of revenue.
    (4) Cost of revenue is comprised of direct and certain indirect costs incurred to generate revenue. Direct cost of revenue includes the cost of inventory, shipping and fulfillment costs and inventory markdowns. Third party cost of revenue includes estimated refunds for which the merchant’s share is not recoverable. Other costs incurred to generate revenue are allocated to cost of third party and other revenue and direct revenue for each of our categories (Local, Goods, and Travel and other) in proportion to gross billings during the period.
    (5) Represents the change in financial measures that would have resulted had average exchange rates in the reporting period been the same as those in effect in the prior year period.
    (6) International operating margin information broken out between EMEA and Rest of World is not readily available for quarterly periods during the year ended December 31, 2010. Therefore, the Company is presenting year-over-year basis point (bps) growth for operating margin TTM excluding stock-based compensation and acquisition-related expense (benefit), net beginning in the first quarter of 2013.
    (7) The weighted-average diluted shares outstanding is calculated using the weighted-average number of common shares and, if dilutive, potential common shares outstanding during the period. Potential common shares consist of the incremental common shares issuable upon the exercise of stock options and vesting of restricted stock units and restricted shares, as calculated using the treasury stock method.
    (8) Adjusted EBITDA and Operating income excluding stock-based compensation and acquisition-related (expense) benefit, net are non-GAAP financial measures. The Company reconciles Adjusted EBITDA to the most comparable U.S. GAAP financial measure, “Net loss” for the periods presented, and the Company reconciles Operating income excluding stock-based compensation and acquisition-related (expense) benefit, net to the most comparable U.S. GAAP financial measure, “Operating (loss) income,” for the periods presented.
    (9) Foreign Exchange Rate neutral operating results are non-GAAP financial measures. The Company reconciles “foreign exchange rate neutral Gross Billings growth” and “foreign exchange rate neutral Revenue growth” to year-over-year growth rates for the most comparable U.S. GAAP financial measures, “Gross Billings” and “Revenue,” respectively, for the periods presented.
    (10) Free cash flow is a non-GAAP financial measure. The Company reconciles this measure to the most comparable U.S. GAAP financial measure, “Net cash provided by (used in) operating activities,” for the periods presented.
    (11) Reflects the total number of unique user accounts who have purchased a voucher or product from us during the trailing twelve months.
    (12) Reflects the total gross billings generated in the trailing twelve months per average active customer over that period.
    (13) Includes merchant sales representatives, as well as sales support.
    (14) The definition, methodology, and appropriateness of each of our supplemental metrics is reviewed periodically. As a result, metrics are subject to removal and/or change.

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