Google Glitch Creates Confusion

Human error blamed

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Google experienced a glitch on Saturday morning when the message, "This site may harm your computer," was displayed next to every single Google search result.

Google blames the glitch on human error. On the Official Google Blog, VP, Marissa Mayer explains.

Google Glitch Creates Confusion

 "Unfortunately (and here’s the human error), the URL of ‘/’ was mistakenly checked in as a value to the file and ‘/’ expands to all URLs. Fortunately, our on-call site reliability team found the problem quickly and reverted the file."

"Since we push these updates in a staggered and rolling fashion, the errors began appearing between 6:27 a.m. and 6:40 a.m. and began disappearing between 7:10 and 7:25 a.m., so the duration of the problem for any particular user was approximately 40 minutes."

Google partners with non-profit StopBadware.org to flag sites that are known to install malicious software. Saturday’s glitch caused the StopBadware site to crash as millions of users attempted to visit the site to find out more information.

From the StopBadware blog, "Despite today’s glitch, we continue to support Google’s effort to proactively warn users of badware sites, and our experience is that they are committed to doing so as accurately and as fairly as possible."

Google Glitch Creates Confusion
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  • http://www.michaeltyler.co.uk Guest

    Doesn’t take 40 minutes to transfer one file. Even using remote FTP, it only takes a few seconds.

    An error like this would have been spotted and amended almost immediately.

    I disbelieved this was human error when I first read it, I believe it even less now.

    I never supplied google toolbar with personal details…
    Makes me a little way about dishing out finance details to something as trivial as a search engine.

  • http://www.oswebdevelopment.com/ Pavlos

    Seeing all search results filtered and the message which said about the potential harm was kind of a shock… But a good laugh…

    Things go wrong even to the big boys these days. It was hilarious to even see the warning for the google search site as well.

  • http://www.rs-webcreation.com Guest

    Ha ha – I spent all afternoon on Saturday (I’m in Europe) taking down www.solar-power-answers.co.uk to try to find the problem, only to discover that it never existed in the first place. Just unlucky on timing I guess.

    I’ve barely stopped laughing (not really…) – Never mind, we all make mistakes.

    What, even Google ;-)

  • http://topcollegeseeker.com Top Colleges

    Yea, it was funny to watch the entire internet world collectively freak out, thinking they would lose all their traffic from Google.

  • http://www.diamondonnet.com Diamonds

    No one is perfect.

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