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Ghost Tweeting: The Real Phantom Menace

I just found out my favorite celebrity contracts their Tweets and I'm so sad....

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  1. Max

    Ghostwriters are used everywhere. Famous people employ them all the time, since writing is not the principle talent of a lot of celebrities. It’s only natural that high-profile people will employ others to do the tweeting for them. Even if one is an excellent writer, it’s often more cost-effective to have someone else do one’s writing.

  2. Sandy

    I agree with the last comment. Our Twitter is under the company name Tuolumne County Visitors Bureau. All our staff can tweet on the account so I guess it’s kind of ghost tweeting. It brings different flavors to tweeting about our local attractions and events. Our goal to get visitors to come to our area and all staff are knowledgeable and enthusiastic about it.

  3. I can understand the ghost writing issue and it has been around a long time. However, with today’s “one degree of separation” on such venues as Twitter, Facebook and LinkedIn, there needs to be a way to distinguish the “real” people and their personal input vs. random input from a ‘hired’ person. It DOES make a difference. If the post ARE coming from the “real” person and simply being physically typed, no issue, it’s proxy tweeting. NASA astronauts used this type of system. Now, if the tweets are random posts from ‘hired’ people that meets a basic criteria set forth by the “real” person, they could could be deemed genuine. If they are random tweets just for the sake of tweeting from a high profile “real” person. I think that’s a bummer. Tweeps, FB, MS, LI peeps have to have a way of telling ‘fakes’ so as not to divulge info to a ‘robot’ you think is a ‘friend’. It could lead to a slippery slope of data mining.

  4. Web Pro News Hater

    This is so funny — I was just now trying to think of something more lame than Web Pro News and their endless double opt-in emails. Celebrity tweets. Yes, that’s it.
    Get your head out of the sand, all you fricking cows.

    • This is so funny — I was just now trying to think of something more lame than someone who sits around all day with nothing better to do than stifle open conversation with rude comments and obtuse myopic views. Crappy posts. Yes, that’s it. Get your head out of your bum, you moron. Suggestion: resolve yourself this year to learning more and using your frontal lobes. Happy New Year! :o P

      • Hater of Web Pro News

        This is so funny — I was just now trying to think of something more lame than someone who sits around all day with nothing better to do than attempt to look like a hero by pigpiling on someone whose opinion isn’t shared by him.

        The jocks stuffed you into your locker a lot, didn’t they.

        And also. If you’re actually learning anything from this common-sense garbage, you’re worse off than I could ever hope for.

    • Guest

      So unsubscribe, Moron. If you actually READ some Web Pro News, maybe you’d know how easy it is to do.

      • Hater of Web Pro News

        Attacked by the Three Stooges!

    • Mike McDonald

      Um, OK… Well thanks for sharing your enlightened point of view.

      p.s.
      email support@ientry.com (the email address in everything we send) if clicking that unsub button is just too daunting a task.

      Michael McDonald
      Follow me on Twitter!
      Managing Editor
      iEntry, Inc.

  5. Twodogs

    Garbage in – Garbage out. Why should anyone be surprised or outraged at anything that appears on social networking. It all ranks right up there with wrestling and reality television. Useless, utter baloney.

  6. I agree with the article’s writer. With the multiple faux celebrity pages on MySpace, Facebook and elsewhere, most normal people have come to expect a hired hand at the tweets and posts. And any reader who feels disappointed truly DOES need to seek some professional help. Those who feel their ire piqued by the discovery of a Ghost Writer should check their core motivation for seeking out the celebrity tweeter. Come back to reality folks, it’s just another tool for accomplishing a task.

    • There is definitely a stalker thing with some of the posts I see. LOL Although most users of SN’s DO realize that not all accounts are created equally, some do not. With the Internet still the ‘digital wild west’ with laws struggling to keep up, I can see where ‘pro-ghosting’ COULD, but hopefully not, lead to deceptive marketing, piracy and theft of personal information of less savvy users. Most of us understand there are ways to verify who someone is, their account or even get a verification for yourself; however, I can see the down sides to ghost tweets, posts and accounts. It is certainly NOT the standard ghost writing that most people think of [i.e. someone writing a book because the 'star' can't write for beans :o )] It’s a convoluted area that’s worth keeping an eye on and see how it’s used in the future.

  7. Guest

    Well Mike – or whoever wrote this article even though your name and photo are on it – I disagree. I think ghost tweeting is lame. Sure, most celebrities are too busy (and too self-absorbed) for “social networking”, but let’s use Guy as an example. It would take little to distinguish his personal tweets from staff tweets, and as you say, if the info is valuable, great, no matter who wrote it – but I think the differentiation is worth it for him. (I don’t follow him, and have no ax to grind either way with him.)
    As for myself, I’ve had some interesting back and forth tweets with people well known in fields that interest me, and think of social networking more like dinner conversation with people you’ve just met. Can be fun, you learn a little bit, they recommend other people they like and so on.
    For those who want to market, that’s fine, but I think using your own name, and using your business name separately is better.

    • Mike McDonald

      This was mine. I promise. You can trust me… you met me on the internet ;)

      Michael McDonald
      Follow me on Twitter!
      Managing Editor
      iEntry, Inc.

  8. Hello Mike,

    That is a new and interesting take on the Twitter World!
    It never even crossed my mind that Twitters would outsource that little bit of real estate.
    But why not?
    Does anyone really think it strange that some website content never sees any input from the site owner?
    Absentee website onwers are the rule, and not the exeception.
    So why not “hands off” Twitterers?

    I look for interesting and quality Tweets, not love affairs on Twitter.

    Thanks for giving me the opportunity to give my two cents.
    Happy Holidays!

    Yvonne

  9. Doc

    I agree completely with you Mike. People tend to extend too much importance to their interactions (apparently even when it’s just one-way) with others on the internet. The vast majority of us are just a handful of digital bits that may or may not resemble what we purport to be. To try to assign human qualites and expectations to those bits is not only unrealistic, but foolish!

    Early “authors” that used ghostwriters also were scoffed at, for the same reason, and I think it was nearly as invalid then, as is the case with Guy and countless others.

    Definitely time for a med-check, people!

  10. It was meant to be personal. Akin to speaking. That was its appeal.

    If these “famous” people don’t have time to tweet for themselves then they can just remain silent.

  11. antiTwit

    Yes i said twiting, Twitter is just abotu dumb enough as it is, and of course all the fan fair is really just paid advertising for the website.

    Almost 80% of all news stories you hear today is really some sort of paid advertising, either by promotion or paid slander to ruin a product, a person, who to stop people from buying stuff.

    What does this have to do with twit-ering, everything, twiter is just another form a hidding advertising, hence why celebs are paying advertising agencies to do there twiting for them.

    People who fall for this crap are just twits!

    You are told all over the media this is the next big thing, how is having limited typing space a big thing? No one cares if your taking a crap or sitting in your couch!

    The fact is they just want you to cocus your attention, to become a member os some celebs group before you know it your buying stuff advertised for sale by some celebs, BOOM your a twit!

  12. Really I don’t see why people are making a big deal of this. As a freelance writer, I have spent the last few years writing a ton of web content for a variety of different people. Sometimes I get a byline but most of the time someone else gets the credit for my work.

    If the quality of the tweets is not diminished by having an extra writer on board, why complain? Do you really think that every website you visit was written entirely by the owner of the domain name? Wake up folks. Ghost writing is big business and ghost tweeting is just one of its many faces.

    We all retweet great information when we find it. What is the difference between someone like Guy Kawasaki retweeting your tweets or paying someone to research and write about something?

    Great article. I enjoyed reading your thoughts.

  13. antiTwit

    Yes i said twiting, Twitter is just about dumb enough as it is, and of course all the fan fair is really just paid advertising for the website.

    Almost 80% of all news stories you hear today is really some sort of paid advertising, either by promotion or paid slander to ruin a product, a person, or to stop people from buying stuff.

    What does this have to do with twit-ering, everything, twiter is just another form a hidding advertising, hence why celebs are paying advertising agencies to do there twiting for them.

    People who fall for this crap are just twits!

    You are told all over the media this is the next big thing, how is having limited typing space a big thing? No one cares if your taking a crap or sitting in your couch!

    The fact is they just want you to focus your attention, to become a member os some celebs group before you know it your buying stuff advertised for sale and BOOM your a twit!

  14. david wall

    This comes as a surprise to anyone? With thousands of social networking sites out there… it would take literally hours for people to update every possible web site. I am sure once in a while they try and get on and check things out in person – But for the most part… they have people who manage all these accounts. I have my assistant manage my pages and I’m not famous (or even that interesting)…still it would take about 3 Hours a day to update everything and with what I do – I just don’t have time to be there but I need the sites updated.

    I don’t think it has anything to do with talent or the ability to write. I believe it has everything to do with the amount of time it takes in a given day to handle everything.

  15. Looks like spam to me. I’m sure it is done to enlarge an individual or Corporate image so the thought is the more the better. Then on the other hand, it seems that we all have the desire to enlarge our presence on the web in any way we can – Happy New Year to all!

  16. As much as I love correcting typos in my head to read a post, I would have to say that I follow very few ‘Celebrities’. There are very few worth following. Most have no real input into the world other than good acting skills and mediocre media philanthropy. Yes, there are celebs that do great things, I’m talking in general here. I follow interesting ACCOUNTS (regardless of who or what they claim to be). Most turn out to be real people that share common views of the world (not people, events or things). I agree that it is most likely due to time issues that most people hire tweeters. I can’t keep up with all of my own biz’s SEO let alone all my personal updates. I hire a company to run SEO for me and my biz including writing articles and reviews. However, my hired posts don’t appear to be a person. They don’t represent anything but the biz. They are CLEARLY advertisement. SN’s are blurring the content between personal and business. It’s important to know if you’re dealing with an account, a person or a robot. Some users can’t, that’s my concern. Is grandma gonna get suckered by a ‘nice person they tweeted with online’?

  17. J Brady

    It’s about the ethics of advertisement. I don’t find ghost tweeting any more unethical than the products that overstate their abilities. You are at the mercy of your own discretion when evaluating the validity of a products. WARNING: Unless otherwise stated, the statements in tweets can be from anyone!

  18. Guest

    I have a slightly different take. Tweets, in and of themselves, are free. The only thing being affected by a “ghosttweeter” is some amorphous “relationship” between the tweeter and the tweetie. Whatever fantasy the tweetie buys into as a result of those freely attained words, that’s their responsibility. (We are assuming here, of course, just an exchange of words, not meetings in dark alleys being set up between adults and minors!)

    OTOH…When you start talking ghost writers for books, i.e. where money is being exchanged in direct response to misinformation, then the lack of true acknowledgment of who did the writing is false advertising with a direct monetary value, and therefore, IMO, dead wrong. A “biography” is fundamentally different from an “authorized biography” which is fundamentally different in turn from an “autobiography.” And each has an increasingly high dollar sign associated with it. BECAUSE of that dollar sign, that boundary s/b clearly defined. Anything less is unethical. If it is ghost written, it is the words of the individual being interpreted by a third party. To claim that is an autobiography is quite simply false advertising and should be treated as such.

    And when you start talking novels based loosely on a one line concept from a celebrity’s PR department…well, it’s simply not an ethical way to make money, IMO. And if it actually turns out a good book, there’s a struggling author somewhere who then never gets the following they deserve for actually knowing what they’re doing.

    That subjective difference having been made, if tweets are used to promote the type of misinformation that deliberately leads to buying a similarly misrepresented product, then I’d have a problem with it.

    I actually find this blithe acceptance of real ghost writing for monetary gain a bit disturbing, but that’s just my opinion.

  19. Do readers actually think that their favorite celeb is really Tweeting to them personally?!! Really???!! One word – naive.

  20. Does this mean that Jennifer Anniston wasn’t communicating with me directly? Good grief.

  21. As the owner of a company that provides those services, I have no problem with ghost tweeting/posting/blogging for busy clients. Just as a growing business needs a PR team to create ad campaigns, secretarial staff to answer phones and type emails / letters, personal assistants to shop, attend events and a plethora of other tasks for which the business owner has no time, a team of Social Media Consultants manages the online community.

    We create social media digital marketing strategies with our clients, conduct an interviews to get a good idea of the ‘personality and tone’ of the client and initiate brief, weekly conference calls to gather updated information.

    Business owners focus on running the business while we get their message out to as many folks as we can and field incoming comments, make strategic alliances and keep the community happy.

    • Nice site BTW. :o ) See, this company does interviews with the owner and ‘advertises’ for the company on its behalf. I use the same type services. It’s when you get unscrupulous blackhatters, phishers and scammers running accounts where SN’s become a ‘criminal front’ for unethical practices. It’s unfortunate, but it happens. I get tons of follower emails, but when I click to read their profile, they’re ‘Owled’. It’s that blurring of real person, biz and bot on SN’s that opens that window of concern for abuse.

    • VAL

      I appreciate the concept of ‘Saving Time’, but what is the point? No, really – If the business would like the benefit of ‘socially interacting’ with members of an online community, but cannot find the time to be personally involved – what’s the point?

      Unlike PR (Advertising with News angle), Social Media is best as a one-to-one communication tool between a group of people with a common interest (As a whole – unless it’s a Celebrity). It’s like being invited to a party and then sending a rep to attend in your place – not quite the same.

      Even better, clients should be simply instructed to run full page ads in the newspaper – at least it’s blatant advertising and not a marginally deceptive attempt to sell something under the guise of building a one-to-one relationship.

      Further, many businesses are largely engaged in one-way communication requesting that customers follow them on Twitter, however does the business actually have a genuine interest in following each of it’s customers? Probably not.

  22. We tweet therefore we are? Nonsense. If it is fair to assume that the writers of best selling authors employ the help of researchers and editors then the book itself takes on a collaborative feel to it. Guy talks about brand management and marketing all the time and has his hand in many projects. Unless the secret to his success is time-travel or hither-to-undiscovered realms of Star Trek technology, he needs help. He needs a team…of sorts. It is understandable that he employs people to tweet for him. What becomes a bit worrying is if he doesn’t okay these tweets before they are propagated through the web. He is doing what he always told us and something he is very good at …managing a brand, the Guy Kawasaki brand.

  23. It’s just branding tweets that’s all. If you buy John Lewis, or you buy Harrods, you expect to buy quality, doesn’t matter who makes the product. You see a tweet with a quality name on it, hey, you expect a quality tweet. I have no problem with it.

    @billkruse

  24. Guest

    What is the difference between ghost tweeting and those cranked-out PR letters written by a celebrity’s publicist in years past? Many of these tweeting celebrities probably haven’t had an original thought in years (can you say Britney Spears, Paris Hilton and Jessica Simpson?) Even with tweets, they need an intellectual crutch. Why ruin their image by pretending to be coherent?

  25. Hi Mike,
    Thanks for this timely article. As a Practical Marketing Expert specializing in small businesses, I often find entrepreneurs who haven’t embraced Twitter because of the time commitment. When I mention that I regularly pre-write my own Tweets then have my Virtual Assistants post them for me, their ears perk up. When I explain that I also have them write and post Tweets on my behalf whenever they put one of my new articles on my blog, they get even more excited.

    While I don’t have anyone finding content and Tweeting about it for me, these simple methods of ghost Tweeting save me tons of time. And they let my followers find out about a lot more wonderful info than I would have time to Tweet myself.

    That’s a win-win for everyone.

    Plus I agree with the other comments here that it’s a bit silly to believe everyone on Twitter has nothing to do but Tweet all day. Of course folks have other people helping them get this done. It’s no different from a magazine like Oprah’s. Sure, she sets the content guidelines and probably has a hand in the final choice of books and products to recommend. But she certainly doesn’t write every article herself.

    As long as the content consistently reflects the writers intents and interests who cares who typed it on the keyboard.

    Best,
    Stacy

    Stacy Karacostas
    Practcal Marketing Expert
    http://www.success-stream.com

  26. Ghost Tweeting is ruining Twitter. the term is TWITTER BOT and anybody using them 24/7 on multiple accounts just end up blocked on my account. If it is a bot, I can tell and nuke them. The term Ghost Tweets is used for those people too bust to tweet and hire someone ( A Real Person ) to tweet for them. Twitter Bot Posts are considered spam and get blocked. when enough people block them, Twitter nukes the accounts.
    Kevin

  27. Pubcon Convert

    It’s ironic. Guy Kawasaki turned me on to twitter at a conference early this year. As a result, Twitter has become a great tool both for me personally and professionally. Within the first week of following Mr. Kawasaki, however, I decided to stop following him because his endless self-promotion amounted to nothing more than a steady stream of SPAM.

    I own most of his books, but Twitter has allowed me to get to know him well enough to decide that I don’t want to follow his example. This report further confirms this decision.

    • I turned on Twitter on Christmas day and across four accounts, I think I counted exactly four Tweets that were actually intended as messages (they had some form of greeting or Christmas Day-related theme). The rest was pure spam, cranked out by – let’s face it – desperate people under the illusion that someone was going to interrupt their Chrissy dinner to download another “free” report or discover the “secret” of the law of attraction. It’s almost laughable. Are these experts and entrepreneurs so naive to think that? How would they react to a cold call on their home number with their same message on Christmas day?

  28. It’s all about the substance of your tweets. It does not matter if Guy is on the wheel or not for as long as the subjects he’s tweeting about are interesting. Besides, if he spends all his day tweeting, I am pretty sure he will run out soon of things to tweet about or better yet not be able to run his business.

  29. I think that people would be surprised that many people from solo professionals to megastars utilize ghost tweeters. Communicating directly with a person definitely creates a different experience but I don’t have an issue with ghost tweeting. I agree that it depends on the expectation of your audience. If people follow a person/company to keep up to date with that person or the information they share then it really does not matter who is tweeting. If you’re clear about how you’re using your account I don’t think people will have an issue. I do, have an issue with paid tweets when the relationship is not disclosed.

  30. I see nothing wrong with ghost tweeting. At least it’s a real person.

    What does irritate me is “machine” tweeting. IE those people who use auto-message software to reply to tweets. Many times I send messages and get what is obviously an “automatic” reply the content of which has nothing to do with the message I originally sent. Worse yet the message is usually some canned presentation about a wonderful opportunity.

    One of the jokes a couple of generations ago was when some manager would say “Let’s get together sometime” and the other guy would say “Yeah..have your secretary call my secretary to set it up.” These days maybe it should be “Have your computer send an automated message to me and my computer will send you an automated reply”. Sometimes I wonder if anybody actually reads tweets. Everybody appears to be just sending tweets. I asked the question the other day, “Are network and affiliate marketers building relationships on social networks or are they just sending automated advertisements?”

    Now, how about the reverse situation? How about one real person having multiple twitter accounts under different e-mail aliases? Anything ethically wrong with that or is it just against the rules?

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