Gartner Analysts Share Bleak Outlook On Vista

Windows as a whole in serious trouble, too

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Vista is crap, according to a number of users; Google gives over 20,000 results for that exact phrase.  And thanks to Vista, two Gartner analysts have gone so far as to say that Windows is collapsing.

Gmail Windows In Trouble
 Neil MacDonald

"For Microsoft, its ecosystem and its customers, the situation is untenable," stated Michael A. Silver and Neil MacDonald at a recent conference.  "Windows as we know it must be replaced."  The next version of Windows is already being discussed, of course, but its release is probably two or more years away.

In the meantime, Microsoft’s stuck.  Adoption of Vista has, from any sane point of view, lingered somewhere between "embarrassing" and "terrible."  Numerous pushes to keep XP alive haven’t made the situation any better. 

Gregg Keizer reports that the Gartner analysts explained, "Most users do not understand the benefits of Windows Vista or do not see Vista as being better enough than Windows XP to make incurring the cost and pain of migration worthwhile."

For any company with at least a partial alternative to Vista, the analysts’ report is great news.  For Microsoft, it should be a serious sign that budgets, teams, and even ways of thinking need to be changed.

Gartner Analysts Share Bleak Outlook On Vista
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  • http://www.netndx.com sean

    interesting. although I don’t see an alternative for the corporations yet. apple’s consumer cutsey and hefty price tag can’t do it. nothing running on linux can do it. Please don’t tell me google’s going to do it. This is probably a sideways move for MS, but does speak to the need to get some other things going…like Yahoo   

    • Ralph Manyana

       Please – "apple’s consumer cutsey and hefty price tag" is a deeply outdated idea circa 2001. OS X is an incredibly powerful, enterprise quality version of Unix and the price/performance ratio of their hardware is now more than competitive.

    • Guest

      it you reckon MS aint cutesy then try thisgallery.live.com/



  • http://www.netmagellan.com/ Net Magellan

    Microsoft is certainly "in touch" with the community but it must mean different things to different people. Being in touch does not mean that the community designs the next OS or even specifies what goes in it.  From Microsoft’s perspective, it designed Vista and then showed it to several of the well-known Microsoft communities and user groups. Some of them gave input that went into the final build, but the main architecture had been defined much earlier.

    What users expect is for the next version of Windows to work with existing hardware and software, certainly something up to two years old. I don’t know if any effort was made to get hardware manufacturers to release drivers for old printers, for example, but HP certainly did not do so for both my printers.

    Even today, PC outlets are guilty of selling units with 512 MB RAM just to offer a low price. People will buy these and blame the OS or software for being too slow. Very few desktops bought for XP have more than 1 GB RAM, therefore are a Vista product manager’s nightmare.


  • http://www.jnkservices.co.uk Jon Roberts

    Vista has failed to deliver what it promised – the next generation operating system.  Is there much hope that Microsoft will do any better with future incarnations?

    The biggest problem is that there is no viable alternative, Linux is at best an oportunity to stick your thumb at Microsoft, in reality more to the point the realm of the geek – I personally find it difficult to envisage a time that I would use a Linux machine in my company.  The Mac is as Sean commented is really just a cute interface, that will never offer a viable alternative whilst it is offered at such a different price to the average PC.

    In my view, Vista was rushed out to compete with the Mac, the interfaces bear striking similarity, but beneath the surface there are some stark differences, as any Mac fan and they will tell you that the Mac is far easier and intuitive to use – I am yet to be convinced.

    In my company we installed Vista Business edition on a couple of machines and ended up going back to XP on one of them.  With XP we have experienced a stable operating system that caused little problems.  Vista caused more blue screens due to graphics driver problems, NVidia PCI bridge drivers, incompatible programs (Nero 7 being the most notable) and any other driver or program that Vista decided to take a disliking to, more problems in a week that we had encounted in two years with XP sp2!  We purchased a Sony camcorder prior to the Vista rollout (a month before we purchased the disks) and we are still awaiting the drivers for the camera to be able to be used on the Vista machine!

    Lets hope that Microsoft do listen and produce an operating system that isn’t just meant to look nice, we all need an operating system up to the job, up to the task Microsoft set itself, and up to the needs of a modern distributed envrionment.

    Jon Roberts



    • Thomas

      I just recently upgraded to Leopard from Tiger without even backing up machine first. It went as smooth as glass and it comes with some great updates to tiger. I’m not trying to convince anyone to come to the mac side but I don’t understand why people won’t at least give it a try. I hear people saying I won’t ever buy this or that again but they always buy a pc even as they complain about it. They say well it won’t run my apps. What apps won’t run on my mac? Other than games, I have been running my business for 15 years from a mac! All I’m saying is if FORD is letting you down maybe it’s time to try TOYOTA

  • Toucano

    I was using XP, moved to Vista when I bought a new Dell laptop last year and I am now using XP again temporarily whilst my Dell is in the hospital yet again awaiting parts to solve another major problem (but that’s another story). From purely a consumer point of view:

    Vista’s plusses versus XP are: 

    smoother, easier to navigate system 

    more functionality and add ons

    feels like you have entered a new era – more up to date (XP is very basic in comparison)

    Vista’s minuses are:

    Compatability :  with other programs – Adobe in particular and with older versions of other programs ie:  ACT! CRM system.  In addition, my programmer can’t seem to get the VPN working – a major frustration. 

    But hopefully Microsoft are gradually working out the glitches and the system will become much better a year from now.  I would choose Vista over XP any day of the week.




  • abbakd

    I must have bought the ‘Tuesday’ edition of Vista Ultimate because it has just worked. No install glitches, no incompatibile programs, just have to say that for all my skeptism, Vista has been a very positive experience. Install was on a new build in 04/07 and has been running 24/7 since.

    Have installed 129 programs and the only reboot was with NOD32 AV. Then there’s been some patches that needed a reboot, other than that this PC never shuts down and is used heavily 10-12 hrs a day. Do lots of graphic editing, web design and regulary push the duo core to 80% or higher. Runs a grid project for World Community Grids 100% of the time in the background.

    Bottom line is that I’m very pleased and when I read the horror accounts of others, I always think "but for a stroke of luck, that could have been me". Yep, I must have indeed got the ‘Tuesday edition…’

  • Ron Zwicker

    I own a small business, and have five machines with windows.  In November of 2007, we changed from windows XP Pro, to Vista, and updated office to 2007 Pro.  We have been slugging it out ever since.   After a couple months of yelling and screaming, we  decided not to switch back, but give it a couple more months.  We have now decided that in June, which is a slower time for our business, we will change everything back to XP Pro and the old Office 2003.  Our switch in November has slowed us down, created occasional chaos, and makes everyone mad everytime they turn on a computer.  The decision making executives at Microsoft are so out of touch with their customer base it makes you wonder what fumes they are running on.   Having lots of cash doesn’t always make you smart, but it certainly can expand and extend arrogant incompetance.

  • Torran

     What a lot of  people forget is that drivers are the responsibility of the product’s company- not Microsoft.

    For example, my HP Laserjet 1000 series does not work with Vista.  It is not supported because HP hasn’t created a driver for Vista.  I tried to find a driver on Hp’s site and they say "coming soon!" with a post date of 2 years.

    It is HP’s responsibility to support their customers, not Microsoft’s. 

    I contacted a friend who works for HP and she says they do not feel it is a wise investment to bother with a driver for an older printer (2 years) when they really want us to just buy a brand new laser printer. So, HP is not making new drivers on purpose to get you to buy another printer ($350). That is strictly HP not supporting customer and it is not Vista‘s fault.

     So, while there are a few true issues with Vista, a lot of what everyday users (home users- email, low graphic video games, and surfing) do not realize is that other companies (HP for example) are not supporting their product and Vista is being blamed.

    My overall experience with Vista has been good. I would not want to go back to XP.


  • http://www.pestcontrolamerica.com Bob the Bugman

    I am happy with Vista. What I am not happy about is the fact that companies like UPS refuse to come up with compatable software for Vista users. I have had to keep a maching running on XP to use UPS software. Unacceptable for a company as big as UPS. Vista is here. It is time other software companies got on board!

    • Guest


      Also, keep in mind that you can install programs to run in XP, ME or even 95 modes. Just right click on the setup.exe of the program, go to properties and compatibility. Tell it to run/install in XP mode.

      This helped me with older Adobe products. It may help with your UPS program. I do agree that UPS should get it together and update their stuff. HP too… and everyone else out there. Not fixing compatibility issues just shows a lack of caring for anything but the all mighty dollar.

    • Guest

      Companies don’t just upgrade because someone comes out with a new operating system that they think is better. It takes months to determine what your consumer base is using and in the case of vista that consumer base is not high.

      It may be uacceptable to you that UPS doesn’t change when you change, you are a minority and the cost to retool for a new operating system that doesn’t have a large consumer base just isn’t worth it . As a technical support manager I would love to see that happen but I have to be realistic about this and say, is worth the investment just to please a few or do I wait and see if they are going to save face and bring out something that consumers and ralley behind.

  • Guest

    In the meantime people are still buying and loving XP. so what’s the problem again?

    Vista is probably a good choice for a new machine but I’d say anyone upgraded their operating system without upgrading the machine running it is asking for trouble.

  • http://www.missionbeachsouth.com Tammy Elaine

    I have a desktop running XP pro and a new laptop on Vista.  None of my printers will run on the Vista machine, (driver issues) and many of my programs that I use daily won’t run on Vista.  Therefore; I am constantly moving back and forth between machines to get anything done.  I think the printer and software manufacturers are the ones dropping the ball, not creating drivers or patches to help with compatability issues.  (And Canon can kiss my butt if they expect me to buy another printer when this one is barely a year old!)  And Printshop can do the same.  I don’t feel like asking for a Vista patch for a program I spent $60 for is too big a request.  I absolutely refuse to buy the whole program suite again just for Vista!  So, I just sit and complain.  Is it Microsoft’s fault?  Perhaps they could have addressed these issues deeper with manufacturers to better serve us wee people, but for them and the others, it just about the money.  They don’t really care if we can’t afford to update every piece of software and hardware every time they fart.

  • Ron Parrs

    When we bought my wife a new laptop last June (07), it was loaded with Vista.  At first we were excited.  Then,…well you know the stories.   Thankfully we didn’t "upgrade" to Vista in our business.  Thankfully MSF has a toll free tech help line so that you can have a support person spend 60 – 90 minutes at least once a month fixing an ongoing list of odds & ends (especially drivers).

    Finally now with Vista SP1, things are running smooth so far (hold on let’s find some wood to knock).  My wife is happy so I’m happy. Here’s a great comment made by the last MSF tech support person:  "MSF is working on the next OS.  It will require about 4 G of RAM."  I can hardly wait?!

    This almost reminds me of the Windows 2000 problem.  98 was working fine.  Then 2000 while we waited for XP (good product).

    Has MSF ever asked real consumers (normal people & small business owners without mega IT budgets) what we want, need & can afford & be willing to pay for?  Doesn’t seem so.


    • Evan

      Hi Ron,

      I have had good results with Vista SP1 as well.  I bought an HP desktop with a quad-core processor, 3 GB ram and a modern video card.  This is enough to run Vista Home Premium at full power without lag.

      However, I never had such good luck with Windows 98, but I got along with Windows 2000 just fine.  In fact, half our machines at the office still use windows 2000.  But I see your point, when it first came out, it too, like vista, suffered from driver support.  Since Windows 2000 was the first plug and play NT os, the drivers from NT 4.0 usually didn’t work.

      To answer your question on Microsoft surveying the public, usually the corporate users and experts give more significant feedback to the usability, security, and stability of the OS, which is what Microsoft wants.  Although there have been feedback opportunities for the general public in the past, I would expect  that most end users would just spit out replies like: "It should go faster", "I want it to be virus proof", or even "It should be free like Linux".

      Of course those are just examples and this is my opinion, but significant answers speeds up development time.

  • Guest

    After their experience with release of XP, few corporates  were going even glance at Vista before it’s SP1, now that’s available they will start to look at the issues of migration. 

    Improved reliability drove corporates to move from W98 to XP (many of them had skipped NT Desktop & W2000).  I can’t see what will motivate corporates to move to Vista, but move they eventually will – where else they gunna go. Leopard, one of the Linux’s, I don’t think so.

    Those who complain about hardware compatibility issues (drivers) can’t claim they weren’t warned. Those who complain about Vista’s plaform requirements (RAM, CPU etc) can’t say they weren’t warned.

    A major gripe I have is how few system manufacturer’s offer the option that  installs XP now, whilst providing a license to install Vista later (its marketing label escapes me), Tosh offer it on some of their products.

    Is there a service that keeps a track on the accuracy of predictions from the likes of Gartner.  I wonder if they predicted, prior to its release, that corporates will move to Vista in droves.


  • http://www.propdata.co.za Robert

    Well I’ve heard a few other choice way’s of describing Windows Vista, but I’ll keep it cleanish for now.

    I’ve worked on just about every version of Windows so far and this has to be the most painful.  Apart from driver issues (which you can bypass if you buy a "built for Vista" machine) it’s compatibility with other other machines or devices is crazy!  And all that security is enough to make anyone mad.  I mean, really not connected to another machine in the world, but home networking is still an imposibility.  Upgrade all my machines to Vista?  NEVER.  I’d rather someone pull my teeth while playing Kenny G in the background!

    And people ask me why I prefer Linux.

  • Jay

    What is the deal with so many people having an issue with Vista.  I’m going on about a year now of heavy use with Vista.  As I write this, there are about 12 apps running… 4 of which are heavy graphics progs.  I have found a few progs and pieces of hardware that don’t work with Vista, but that’s to be expected with a new operating system.  I also don’t see any real learning curve when stepping up from xp.  I still have 2 machines running xp.  When I use them, it’s like going back in time.  I had to search the hard drive for a file I lost on one of the xp machines last week.  What took 5 seconds on the Vista system, took 15 minutes with xp.  Vista has been very user friendly, stable and just simply pleasant to use.  Did I get another version than everyone else? Why is it that everyone loves getting a new car… a new pair of shoes…. a tv…. but hate switching to a new operating system?  With decent hardware, a few new programs (if compatability mode does’nt work), Vista is a dream.  Vista is definitely a big step up from xp!

  • http://tothefuturewithlove.blogspot.com deni

    I bought a new Toshiba laptop last week and it came with Vista. I’m a Linux user, but for few days I couldn’t get the Sabayon working so i had to use Vista. I have XP on other pc-s and I get along with it all right. But Vista is sooooooooo.

    Ok, to put it clearly-it’s stupid. It Is Stupid. It wants to be a Windows it’s not quite it. It wants to be a Linux, but it has nothing to do with it. It wants to be an OS, but it’s a disaster. It’s not that you can’t use it, oh, you surely can.

    The point is what you get for your money? Colors, design? Yes, I admit it looks allright. Not better than my Linux, that by the way is FREE, but it’s looks better than the XP. Though my last XP looked quite well too. But what else do you get? Only one thing- DRIVERS. I installed an XP on my previous laptop it was an outright misery. Vista recognised everything. That’s great. Although so does my linux. But I’m not trying to put Linux vs. Vista. I’m trying to find something worthy the money they want for Vista. It’s not that functional, actually. There’s nothing fundamentally new. And it’s all so confusing. Things are not where they are supposed to be. There is some great lack of logic in that windows. And mind you, the parental control and the other control options are USELESS and very very ANNOYING! And I don’t know why, Vista decided to ask me like 1000 question during my first few start ups /not installation, start ups!/ 

    I don’t know if it’s slow or not, because my laptop is quite good, but still. I see nothing more worthy in the Vista than in the XP. Except for the drivers :)

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