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	<title>WebProNews &#187; Facebook</title>
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	<description>Breaking News in Tech, Search, Social, &#38; Business</description>
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		<title>Facebook Rolling Out Fixes To Page Insights Reporting</title>
		<link>http://www.webpronews.com/facebook-rolling-out-fixes-to-page-insights-reporting-2013-02</link>
		<comments>http://www.webpronews.com/facebook-rolling-out-fixes-to-page-insights-reporting-2013-02#comments</comments>
		<pubDate>Fri, 22 Feb 2013 21:11:47 +0000</pubDate>
		<dc:creator>Zach Walton</dc:creator>
				<category><![CDATA[Developer]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[facebook developers]]></category>
		<category><![CDATA[facebook insights]]></category>
		<category><![CDATA[facebook pages]]></category>
		<category><![CDATA[insights]]></category>

		<guid isPermaLink="false">http://www.webpronews.com/?p=218369</guid>
		<description><![CDATA[Insights are a huge part of the Facebook developer&#8217;s life. As such, the social network has been consistently improving the product with new features and fixes. The latest fixes are coming after an extensive engineering audit. Facebook announced today that &#8230;]]></description>
			<content:encoded><![CDATA[<p>Insights are a huge part of the Facebook developer&#8217;s life. As such, the social network has been <a href="http://www.webpronews.com/tag/facebook-insights">consistently improving the product</a> with new features and fixes. The latest fixes are coming after an extensive engineering audit. </p>
<p><a href="http://www.facebook-studio.com/news/item/important-update-to-page-insights-reporting">Facebook</a> announced today that it has discovered a number of bugs that impacted Page Insights impression and reach reporting. Facebook is now in the process of fixing these bugs, but wants developers to know that the impact of said bugs will be different for every page. To see the results of the fixes and the impact the bugs had, Facebook recommends you check your page Insights on Monday after a weekend of bug fixing. </p>
<p>So, what should you be looking for? Facebook says that most Pages will see the following changes on Monday following the bug fixes: </p>
<li>Total reach to stay the same or increase for most Pages</li>
<li>An increase in paid reach if you ran News Feed ads</li>
<li>An increase or decrease in organic reach, depending on many factors such as the composition of your fan base, when and how often you post and your spending patterns</li>
<li>A change in metrics computed from reach and impressions, such as engagement rate and virality</li>
<li>We know that accurate data is fundamental to building and improving your Facebook presence. We are taking this very seriously.  We have already put a number of additional quality and verification measures in place to prevent future bugs and resolve them quickly if they arise.</li>
<p><iframe frameborder="0" height="348" src="https://www.facebook.com/video/embed?video_id=10100462156338017" width="616"></iframe></p>
<p>Unfortunately, Facebook says that it won&#8217;t &#8220;be able to backfill Page Insights with historical data&#8221; as a result of the bugs mucking with its logging systems. Everything else should be working fine once the bugs are all fixed by Monday morning though. </p>
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		<title>Facebook Turning Feedback Into A Double-Edged Sword For Developers</title>
		<link>http://www.webpronews.com/facebook-turning-feedback-into-a-double-edged-sword-for-developers-2012-09</link>
		<comments>http://www.webpronews.com/facebook-turning-feedback-into-a-double-edged-sword-for-developers-2012-09#comments</comments>
		<pubDate>Wed, 19 Sep 2012 19:35:59 +0000</pubDate>
		<dc:creator>Zach Walton</dc:creator>
				<category><![CDATA[Developer]]></category>
		<category><![CDATA[App Center]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[facebook apps]]></category>
		<category><![CDATA[Feedback]]></category>
		<category><![CDATA[insights]]></category>

		<guid isPermaLink="false">http://www.webpronews.com/?p=193102</guid>
		<description><![CDATA[Facebook likes to run a pretty tight ship. You&#8217;re in their world, and they make the rules. They do, however, take user feedback very seriously. Enough users giving an app bad feedback can force it off of Facebook until the &#8230;]]></description>
			<content:encoded><![CDATA[<p>Facebook likes to run a pretty tight ship. You&#8217;re in their world, and they make the rules. They do, however, take user feedback very seriously. Enough users giving an app bad feedback can force it off of Facebook until the developer can appeal the decision. The company has now realized that outright deleting apps may not be the best course of action. </p>
<p>Facebook announced today that they&#8217;re <a href="https://developers.facebook.com/blog/post/521/">making some changes</a> to how user feedback is analyzed.  They&#8217;re also changing their response to apps that receive an enormous amount of negative user feedback. Every app deserves the benefit of the doubt and Facebook is finally giving it to them. </p>
<p>First up, Facebook is rolling out a &#8220;News Feed&#8221; tab on your app&#8217;s Insights page. It will display both positive and negative feedback so you can make the necessary corrections before Facebook throws your app out on the curb. The new graphs use a familiar red and green color combination to show the general outlook users have in regards to your app.</p>
<p>The new Insights options perform a secondary purpose beyond giving you a general idea of how an app is performing. It&#8217;s all part of Facebook&#8217;s new &#8220;Granular Enforcement&#8221; plan that will gather feedback on each separate part of your app. In short, Facebook can now shut down a single offending part of an app instead of the entire thing. </p>
<p>For example, Facebook says they can now shut down a spammy chat action instead of the whole app. It protects the developer from having their entire app wiped while simultaneously protecting users from shady practices. Developers will of course be able to appeal Facebook&#8217;s enforcement. </p>
<p>What happens to apps that are just terrible across the board? Is Facebook still going to wipe them? The company says that they will now put these offensive apps into a new &#8220;Disabled Mode.&#8221; This will remove the app from Facebook, but allow the developers to tinker around with it on Facebook. Developers will have access to everything in their app including tests, settings and Insights. </p>
<p>These changes are leading up to Facebook&#8217;s new discoverability model. When introducing <a href="http://www.webpronews.com/facebook-announces-the-app-center-2012-05">App Center</a>, they said that quality apps will get top billing while poor quality apps will get shuffled to the end of the list. These new Insights will help developers focus on making the kind of quality apps that will push their product to the top of App Center. </p>
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		<title>Facebook Adding Unique User Tracking To Insights</title>
		<link>http://www.webpronews.com/facebook-adding-unique-user-tracking-to-insights-2012-05</link>
		<comments>http://www.webpronews.com/facebook-adding-unique-user-tracking-to-insights-2012-05#comments</comments>
		<pubDate>Wed, 23 May 2012 21:14:51 +0000</pubDate>
		<dc:creator>Zach Walton</dc:creator>
				<category><![CDATA[Developer]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[facebook developers]]></category>
		<category><![CDATA[facebook insights]]></category>
		<category><![CDATA[insights]]></category>
		<category><![CDATA[unique users]]></category>

		<guid isPermaLink="false">http://www.webpronews.com/?p=161010</guid>
		<description><![CDATA[Last week, Facebook announced some changes coming to Insights in preparation for the App Center. It added a host of new statistics to follow like app rating and the number of negative feedback (people blocking an app, etc). To build &#8230;]]></description>
			<content:encoded><![CDATA[<p>Last week, Facebook announced some <a href="http://www.webpronews.com/facebook-introduces-app-ratings-and-negative-feedback-2012-05">changes coming to Insights</a> in preparation for the App Center. It added a host of new statistics to follow like app rating and the number of negative feedback (people blocking an app, etc). To build upon those features, Facebook has <a href="https://developers.facebook.com/blog/post/2012/05/23/get-to-know-your-unique-users/">announced some new features</a> coming to Insights. </p>
<p>The new Insights features are all about unique users. You might get a whole lot of visits to your app on Facebook, but chances are they are not all unique. The higher count of unique visitors equates to your app being more popular. Think of it in terms of a band &#8211; it&#8217;s great to have a dedicated fanbase, but it&#8217;s even better to have a larger, more diverse fanbase even if they don&#8217;t show up as much as the dedicated bunch. </p>
<p>So that&#8217;s why Facebook is introducing unique visits to Open Graph Insights. It was impossible before to see how many unique people were sharing Open Graph stories with an app. It could have listed 10,000 stories published, but it could have been the work of one crazy obsessed fan. I&#8217;m sure you really like that fan, but you need more than just one guy to grow an app. The new Insights breaks it down by unique views over the course of 30 days. Here&#8217;s what it will look like: </p>
<p><img src="http://cdn.ientry.com/sites/webpronews/article_pics/uniqueappinsights1.png" alt="Facebook Adding Unique User Tracking To Insights" /></p>
<p>What&#8217;s even cooler is that the Insights change when you limit the time frame to a single day. It opens up detailed unique user information like published actions, unique impression vs. total impressions, number of users clicking and more. Check it out: </p>
<p><img src="http://cdn.ientry.com/sites/webpronews/article_pics/uniqueappinsights2.png" alt="Facebook Adding Unique User Tracking To Insights" /></p>
<p>The unique user Insights has also been extended to authorization dialogs. You can now see how many unique users have accessed the authorization dialog and how many went through with the installation. Even more impressive is that it breaks down unique users even further by each permission set. That way, you can see which users are more accepting of which permission set. </p>
<p><img src="http://cdn.ientry.com/sites/webpronews/article_pics/uniqueappinsights3.png" alt="Facebook Adding Unique User Tracking To Insights" /></p>
<p>Like I said above, unique users are super important. It&#8217;s great that Facebook is now letting app developers track the number of unique views, shares and hits they&#8217;re getting. They can now use these numbers to plan future updates based around the more popular options. </p>
]]></content:encoded>
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		<item>
		<title>Facebook Introduces App Ratings And Negative Feedback</title>
		<link>http://www.webpronews.com/facebook-introduces-app-ratings-and-negative-feedback-2012-05</link>
		<comments>http://www.webpronews.com/facebook-introduces-app-ratings-and-negative-feedback-2012-05#comments</comments>
		<pubDate>Tue, 15 May 2012 19:39:09 +0000</pubDate>
		<dc:creator>Zach Walton</dc:creator>
				<category><![CDATA[Developer]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[facebook apps]]></category>
		<category><![CDATA[facebook insights]]></category>
		<category><![CDATA[insights]]></category>

		<guid isPermaLink="false">http://www.webpronews.com/?p=156574</guid>
		<description><![CDATA[As Facebook ramps up to launch the App Center, the company is preparing new ways for developers to monitor their app&#8217;s performance. One of the big points with the App Center is that apps that are well-liked move towards the &#8230;]]></description>
			<content:encoded><![CDATA[<p>As Facebook ramps up to <a href="http://www.webpronews.com/facebook-announces-the-app-center-2012-05">launch the App Center</a>, the company is preparing new ways for developers to <a href="https://developers.facebook.com/blog/post/2012/05/15/monitoring-app-quality-with-insights/">monitor their app&#8217;s performance</a>. One of the big points with the App Center is that apps that are well-liked move towards the top of the page. Disliked apps will move to the bottom or even just straight up vanish from the listings. </p>
<p>The new rating parameters will show up in Facebook Insights. The first addition is the ability to rate apps. Every app will feature a little rating card where users can give an app one to five stars. It&#8217;s the closest we&#8217;re ever going to get a dislike button so be sure to take advantage of it. </p>
<p><center><img src="http://cdn.ientry.com/sites/webpronews/article_pics/fbnegatives1.png" alt="Facebook App Ratings Negative Feedback" /></center></p>
<p>Developers will be interested to know that Facebook will not only be tracking the ratings through the card, but a full fledged Insights chart. It will track the amount of stars your app receives from various users and plot them based on the number of stars you receive. The example shows an overwhelming selection of five star ratings, but I know the Internet too well for that. People are going to one star bomb a lot of the more popular apps on Facebook. </p>
<p><img src="http://cdn.ientry.com/sites/webpronews/article_pics/fbnegatives2.png" alt="Facebook App Ratings Negative Feedback" /></p>
<p>If that wasn&#8217;t enough, they will also break down your star ratings by demographic. That&#8217;s right, not only will Facebook tell you that an overwhelming amount of people gave your app three stars, but that most of those three stars ratings came from the tiny island nation of Samoa. </p>
<p><img src="http://cdn.ientry.com/sites/webpronews/article_pics/fbnegatives3.png" alt="Facebook App Ratings Negative Feedback" /></p>
<p>If there&#8217;s one thing that the Internet likes more than giving one stars to perfectly fine products, it&#8217;s leaving negative feedback for products. There will be a new chart in Insights that will track the amount of negative attention your app has received including those who hide stories from your app, mark them as spam, or even blocking the app. </p>
<p><img src="http://cdn.ientry.com/sites/webpronews/article_pics/fbnegatives4.png" alt="Facebook App Ratings Negative Feedback" /></p>
<p>Interestingly enough, Facebook will be using their spam filter to monitor the amount of negativity emanating towards your app. This information will be compared against the total number of impressions to give you a good idea of how many people love your app compared to how many people hate it. </p>
<p>Finally, you can also use breakout dashboards to analyze specific content. With content streams, you can see how users and non-users are interacting with content. Open Graph stories can be analyzed down to specific action or object types. These options will allow developers to get down into the nitty gritty of Facebook options. </p>
<p><img src="http://cdn.ientry.com/sites/webpronews/article_pics/fbnegatives5.png" alt="Facebook App Ratings Negative Feedback" /></p>
<p>Jokes about small island nations and one star bombing aside, these are great new tools for developers. The App Center is going to change a lot of things within the app experience for the user and the developer. These tools are an excellent bridge between the two that allows the user to directly tell the developer how they feel. </p>
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		<item>
		<title>Facebook Pages to Get Click Through Rates</title>
		<link>http://www.webpronews.com/facebook-pages-to-get-click-through-rates-2009-09</link>
		<comments>http://www.webpronews.com/facebook-pages-to-get-click-through-rates-2009-09#comments</comments>
		<pubDate>Fri, 04 Sep 2009 21:38:40 +0000</pubDate>
		<dc:creator>Chris Crum</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[analytics]]></category>
		<category><![CDATA[click through rate]]></category>
		<category><![CDATA[Clicks]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[facebook insights]]></category>
		<category><![CDATA[insights]]></category>
		<category><![CDATA[social networks]]></category>
		<category><![CDATA[Web analytics]]></category>

		<guid isPermaLink="false">http://www.webpronews.com/?p=51330</guid>
		<description><![CDATA[<p>If you are the owner or an admin of a Facebook page, you are probably familiar with Facebook's Insights. This is Facebook's analytical offering that lets page admins see how fans are engaging. <br />
<br /><a href="http://aj.600z.com/aj/136480/0/cc?z=1"><img src="http://aj.600z.com/aj/136480/0/vc?z=1&dim=105992&kw=&click=" width="615" height="80" border="0"></a>]]></description>
			<content:encoded><![CDATA[<p>If you are the owner or an admin of a Facebook page, you are probably familiar with Facebook&#8217;s Insights. This is Facebook&#8217;s analytical offering that lets page admins see how fans are engaging. </p>
<p>BuzzMarketing Daily <a href="http://blog.thekbuzz.com/2009/09/facebook-coming-soon-ability-to-measure-stream-activity.html">discovered</a> that there is a blurb in the Fan Interaction Dashboard, which you can get to by clicking &quot;learn more&quot; from the Facebook Insights page, which talks about a couple of new metrics that are on the way (<a href="http://www.insidefacebook.com/2009/09/04/facebook-insights-to-see-more-stream-activity/">via Inside Facebook</a>).</p>
<p><center><img src="http://images.ientrymail.com/webpronews/article_pics/facebook-insights-coming.jpg" alt="Facebook Fan Interaction Dashboard" title="Facebook Fan Interaction Dashboard" /></center></p>
<p>The new metrics are Click Through Rate and Engagement Rate for content that appears in the Facebook news feed. As described in the blurb, if a user clicks on one of your posts, it will be counted as &quot;Stream CTR&quot; and if a user likes or comments on a post, it will be counted under Stream ETR. </p>
<p>One knock against social media marketing has historically been its lack of measurable success. Metrics like this should be able to go a long way toward curing that. </p>
<p>With Facebook&#8217;s Insights, you can already look at interactions (numbers of comments, wall posts, and likes), Interactions Per Post (average number of comments, wall posts and likes for each piece of content), Post Quality (score measuring engagement), Discussion Posts (number of discussion topics created on your page), and Reviews (number of times fans use the Reviews app to rate you page). </p>
<p>Suffice it to say, there are a number of things you can look at to gauge the success you are having with your Facebook page, and depending on what areas you are lacking in, you can take the necessary steps to try and improve &#8211; just like with any other analytics program.</p>
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