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Here is a simplified IT systems model.

The intention is to represent all the necessary tooling to run a large IT capability.

At this level of abstraction there are many ways to partition the problem and draw interfaces - how do you think of it?

(click for larger view)

Definition of element management:

Element management tools are the control consoles and utilities used by operations and infrastructure staff.

The common characteristic of such tools is their support for the most detailed non-programming work in IT management:

• network administration
• database administration
• middleware administration
• storage administration
• operations management (where not otherwise covered)
• and so forth

Element management tools represent important sources of information and visibility into complex IT operations, including resource unit costs, and the ability to integrate them is desirable.

-ctb

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Charles Betz is a Senior Enterprise Architect, and chief architect for IT
Service Management strategy for a US-based Fortune 50 enterprise. He is author of the forthcoming Architecture and Patterns for IT Service
Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children (Morgan Kaufman/Elsevier, 2006, ISBN 0123705932). He is the sole author of the popular www.erp4it.com weblog.