Enterprise Personalization Firm Cited as Category Leader In Celent Report
Exstream Software, Inc. announced today that it has been named a leading provider of insurance document management solutions by Boston-based Celent Communications in the analyst firm’s “Insurance Software Deal Trends 2003-2004” reports published last month.
Based on its deal volume, Exstream was cited in both the property/casualty and life/health editions as a leading provider in the document management category, which includes creation of policies and correspondence.
“The results of our study show that carriers of all sizes are actively looking for ways to improve themselves by investing in technology,” says Craig Weber, senior analyst in Celent’s insurance group and author of the reports.
“Celent’s recognition of our success in this space is very satisfying,” said Michael Charest, group vice president, insurance and healthcare, Exstream Software. “A big focus for our company has been to provide solutions specifically designed to address the insurance industry’s most complex business challenges, such as leveraging legacy systems, meeting regulatory requirements and strengthening customer and agent relationships. We are proud to be helping our insurance customers adapt quickly to the changing needs in this highly competitive market.”
Celent’s independent, industry-leading reports are based on a sample of more than 970 software deals in insurance signed in 2003 and 2004 by over 100 vendors. Details about the majority of the deals analyzed-including the carrier type, carrier size, and business processes supported-were provided by more than 65 software vendors. Additional deals were captured by reviewing public data sources. The report analyzes deals across four metacategories and 18 subcategories. More information about the reports is available online at www.celent.com.
Exstream is fast becoming the industry leader for enterprise personalization software, an integrated architecture that allows an organization to produce and deliver fully personalized communications across the enterprise consistently through multiple print and electronic channels. Leading insurance providers around the world, including AFLAC, Ameritas, CIGNA, CSAA, Guardian, HealthNow NY, ING and Oxford Health plans are achieving a faster time to market, reduced development costs and improved customer satisfaction using Exstream’s market-leading Dialogue enterprise personalization solution.
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