Email Marketing Driving Purchases

Preferred marketing channel

Get the WebProNews Newsletter:

[ Business]

Consumers in the U.S. prefer email marketing to direct mail, social media and telemarketing, according to a new survey by smartFOCUS.

When asked to rank their preferred ways of receiving marketing messages, the majority of respondents (62%) said email was their preferred channel of communication, followed by direct mail (23%), and social media (13%). The least popular way to be contacted was telemarketing, with 80 percent putting it at the bottom of their lists.

The survey also found that email communications frequently lead to purchases, with three-quarters (75%) of respondents reporting that they had bought products or services as a direct result of receiving an email.

The most common items purchased as a result of direct email marketing were clothing (82%), followed by purchases from restaurants and coffee shops by almost half (49%) of respondents. Other popular items bought include grocery items (40%) and personal electronics (38%).

When it comes to social media, 40 percent of respondents said they receive communication from vendors on the social networking sites they use, such as Facebook and Twitter. Nearly one in five people (17%) have opted in or requested that companies actively contact them via social media sites.
"This survey reflects what we are seeing in the marketplace: e-mail is popular. It’s non-intrusive, can be highly tailored and is a compelling and actionable marketing communication," said Curt Bloom, President of smartFOCUS International.
"Although some of the indications of the uptake and interest in social media may seem low, this is a new communication channel that businesses are tackling. In our survey, quite predictably, the age ranges that said they preferred contact via social media platforms were the 18 to 25 year-olds. With platforms such as Facebook reaching 300 million active users, we continue to see that businesses and retailers who ignore the potential of social media do so at their own peril."


Related Articles:

>10 Reasons Social Media isn’t Replacing Email

>Making Money With Social Media Marketing

> Social Media Will Not Replace Search

Email Marketing Driving Purchases
Top Rated White Papers and Resources
  • http://www.web-chilly.com/ Rahul Batra


  • DonnieB

    Shocking! An internet based marketing company finds email to be a success. I know what I do when I receive email from a company I don’t know, SPAM IT.

  • janvi

    Great News for everyone……!!Atleast for me 4 sure..!!
    Freelancing and social networking at one junction, Join today
    Post and bid jobs and at the same time communicate with everyone!

  • Chris

    …75% of respondents reporting that they had bought products or services as a direct result of receiving an email.

    This is either a sham of a study, or it proves why Nigerian scam emails are still around.

  • http://increasetargetedtraffictoyourwebsite.that-is-simple.com/IncreaseTargetedTraffictoYourWebsite/ Yevgeniy

    Thanks and well done. )

  • http://www.daxell.info Bob Onggo

    Good I agree with that. still above the new emerging creatures on the online universe

  • http://www.clicktrue.biz seo singapore

    I used to do Email Marketing before. It really generated well. That was a self publishing company.

  • Join for Access to Our Exclusive Web Tools
  • Sidebar Top
  • Sidebar Middle
  • Sign Up For The Free Newsletter
  • Sidebar Bottom