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Dude, Dell’s Getting Sued

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Poor customer service and deceptive advertising by Dell have led New York State Attorney General Andrew Cuomo to sue the computer maker.

Dude, Dell's Getting Sued
Dude, Dell’s Getting Sued
Dude, Dell's Getting Sued

Cuomo dropped by Albany County Supreme Court to file a lawsuit against Dell, one of the biggest computer manufacturers in the world. The suit blasted Dell for using a variety of deceptive business practices on an ongoing basis.

Dude, Dell’s Getting Sued
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  • JohnP@Dell

    Hi David,

    It wasn’t clear in your report but, for balance, I’d like to present Dell’s side. We deny the claims and will represent ourselves vigorously in court. Here’s our public statement: “We’re confident that our practices will be found to be fair and appropriate. While even one dissatisfied customer is too many, the allegations in the AG’s filing are based upon a small fraction of Dell’s consumer transactions in New York.”

    Thanks,

    John

    • David A. Utter

      Hi JohnP,

      Thanks for adding Dell’s side of the story. I will be interested to see Dell fight these accusations. I can’t help but feel that at some point we’re going to see an announcement of a settlement with no one admitting fault here.

  • Detoam

    Personally i think that it is about time someone has started with that. I do not like dell. Over the years their practice of making hardware in their computers proprietary has, in my view, made it a bad choice for customers. I would never deal with dell personally because of that reason alone. As for the false advertising, I don’t have an opinion simply because there are so many companies out there that do that and singling out Dell for that is simply put stupid.

    • Shame on Dell.

      About damn time! Shame on you Dell.

      • Big_Daddy_Vegas

        Tell you dirty rotten lying no goods! you ought to be ashamed of yourselves.

  • Jamie Broesc

    How can I get more information on this? I was taken for. I was told 12months interest free. Second month into it they started charging 29.99%intrest. please give me some info on how to get this straight. jamienicolee1@yahoo.com

  • Guest

    i have to say that Dell is HELL in my book there computers aint the best any more concidering they sell the cheapest one in stores put the crapest processiors in them and also they burn out .
    Also i had a dell once i through it in the dumster got a built one cheaper has amd phenom in it