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Submitted by Dave (WPN reader) on Wed, 03/12/2008 - 6:01pm.

Support

On the other hand, the best support experience I have ever had was in-game in World of Warcraft and I have been working in IT for over 20 years.  When my character had a technical issue, the support manager dropped out of the sky and elegantly resolved the problem I had very quickly.  It's too bad you want to give up so soon.  WoW can be a phenomenal experience.

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