The number in question is A) listed for account and billing questions and B) solid busy when I did try to call it, repeatedly. No voicemail, nothing, just a busy signal.
From the email: Any disputes or questions concerning this account action can only be addressed by Account Administration.
I emailed the address provided for Account Administration. A phone contact was not provided as an option; considering the nature of the issue, I figured they prefer to handle complaints asynchronously.
I appreciate the comment, but you're erroneous in assuming I didn't try these options.
You also obviously did not read the reason Blizzard gave for shutting down my account. A company handling as much business as they do needs to have a better process in place than just tossing off a nebulous email claiming there's a serious problem when there's not.
Hi Tore
From the email: Any disputes or questions concerning this account action can only be addressed by Account Administration.
I emailed the address provided for Account Administration. A phone contact was not provided as an option; considering the nature of the issue, I figured they prefer to handle complaints asynchronously.
I appreciate the comment, but you're erroneous in assuming I didn't try these options.
You also obviously did not read the reason Blizzard gave for shutting down my account. A company handling as much business as they do needs to have a better process in place than just tossing off a nebulous email claiming there's a serious problem when there's not.