The Notice of Listing law is aimed at regulating the actions of collection agencies and their operatives.
Jim:
When I work up the nerve to call someone about an overdue bill I always seem to fold or lose my cool as soon as the other guy throws a reason at me for why the bill hasn't been paid. Do you have any suggestions?
Patrick, NJ
Q) My most important customer has always been very good about paying invoices on time. But the accountant at that company always gives me an excuse (too busy, being processed now, etc.). We keep waiting but the checks don't arrive. I have called the boss but sometimes he is out of town and can't be reached. The accountant is the person responsible for seeing that invoices are paid so how can I get her to issue checks on time?
Dear Jim,
I have a client who, for the most part, is an excellent customer. However, I've run into a problem. He has refused to pay a $7,500 bill, claiming that they had to hire someone else to re-do the work we did for them.
Q) My small business has grown over the past year, but the growth has also brought more past due accounts. This is the first year I've had these problems. Am I doing something wrong?
Tom S., Boulder, CO
Jim: My question is simple. I don't like to mess around so I just hand my delinquent accounts over to an attorney who sues the client right away. I either get a judgment or they pay just before the court date. Why doesn't everyone do it this way?
Barry (OH)
Make no mistake - if you forget about that outstanding past due invoice, so will the guy who owes it to you.
In his 13 years of debt recovery, Jim Finucan has collected over 15 million dollars in past-due b2b and smallbusiness receivables. Jim is happy to answer your questions regarding those frustrating debtors who repeatedly ignore your demands for payment. Ask Jim how to make your bill the most important thing on the debtor's mind.
Q) Dear Jim - I'm an administrative assistant and I do bill collections for our company. Some of the owners who owe us money act like they are real big shots; they just walk all over me so I end up getting flustered, losing my composure and often I don't get the money. I've read your book, "Past Due," and gotten a lot from it, but sometimes I just can't get through those four steps in the collection call before I lose them. What should I do?
Q) Jim: How can I be sure that I've gotten to the heart of the problem when I suspect the debtor is being insincere, or even dishonest?
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