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Discovery Procedures for Building Effective Management Systems

Imagine what a professional football team would be like without a regimen of practice drills? Now take away their playbook and player statistics. What you have in this extreme scenario are highly talented (and perhaps overpaid) individuals participating in organized chaos.

7 Secrets to Writing Inventory Procedures

With 1 Million would you:

5 Steps to Continuous Process Improvement

Part One of Creating Well-Defined Processes Series

How to Build a Business Ethics Program

Recent corporate financial scandals have highlighted the importance of business ethics and legal compliance. Yet a recent National Association of Corporate Directors (NACD) survey of 280 corporate CEOs and directors found that "only one of three directors felt that they were highly effective in ensuring legal compliance".

Are You ISO Auditor-Phobic?

Which is more painful: an audit or spending the holidays with Aunt Sally and her green Jell-O mold? Either way, your company audit still looms in your mind, but it shouldn't be that scary - quite the opposite. Besides, even Sally "audits" herself when she makes her mold, as she tests for thickness and taste. She just wants to improve.

ISO 9001 Registration 8 Steps for Success

You've made the plans, built the quality system and conducted the audit. So how do you register your company as ISO 9001 conformant? And how can you be sure you're getting the most value for your investment? Here's how the process works.

How to Start Writing Policies and Procedures

Any old policy and procedure format saves time by not having to start from scratch, right? Well, not necessarily.

Auditing Improves Effective Planning

Speak of operations assessment, and we'll hear its significant value. Speak of an audit, and we'll run for the nearest emergency exit. There's no difference between the two, yet that word audit chills us. But is an audit really designed to help us or hurt us?

Policies and Procedures Used as Management Key

Managers know the difficulty of getting people to do the right things the right way. And employees need their expertise and understanding of the way things should be done. But how do you get it across so it actually sticks?

ISO 9001 Compliant Program : Steps to Build

Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality. And this could make sure your business gets the desired results.