Have you ever been a lost customer? I mean a "real customer" who was left behind, left alone, feeling like you were taken for granted?
With all of the calendars and PDA's and lists I make I recently did a really dumb thing. I forgot my best friend's birthday and her anniversary. Both special days are back to back and I forgot both of them. After being friends for twenty years I feel old and stupid!
I was just at my local Post Office on the Monday morning following Mother's Day. For once, there was no one in line and I walked right up to the first position in the cue line.
I never thought I would get to a point in my life where all I wanted to do was to "simplify it". Like it or not, I guess I am there. I am not saying I am "old", I just remember a time when "Spam" stayed in a can and when viruses were something you could avoid if you washed your hands frequently. Now, both of those words arouse thoughts of annoyances in my busy day.
I remember when hair salons offered very basic services. They cut hair, styled hair, permed hair and colored hair and occasionally they did a manicure or even a pedicure for their select clientele. I am a creature of habit. I have been going to the same salon, with the same stylist for 19 years. Nancy knows everything about me and my family and she does a fabulous job on my hair. She's just like family!