About Vikas Nehru

Vikas Nehru is the Director of Product Marketing at KANA. His 12 plus years of experience as a senior marketing and product management professional in the enterprise software industry have been instrumental in leading the direction and strategy for KANA's innovative channel management and self service applications. Prior to joining KANA, he spent a decade working in many diverse areas of the CRM software industry. Vikas uses his experience to help deliver world-class customer service solutions.
Driving Consumer Confidence in Self-Service

We all know the frustration of poorly designed automated systems. You email customer service only to receive an automated response that doesn’t answer your question.

Golf and Agent Desktop Search!

The slogan “Golf – Is it in you?” would fit very nicely in the hallowed portals of the Golf Hall of Fame.