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About Naseem Mariam

Naseem Mariam is the editor of "Management that Soars" Newsletter & author of "Project Serenity - How to gain happiness and peace". Her ritings draw life from her 18 years experience as software Project Manager. Let her guide you towards Faster All Round Success and a Stress Free, Joyous Life. Her free ebook and Newsletter tell You How. Subscribe with mailto:projectdioxide@sendfree.com Visit her at http://www.123projectmanagement.com
Manager David Succeeds with the Imp’s Help

Listen to the classic tale “The Bottle Imp” by Robert Louis Stevenson. The hero Keawe purchases a bottle that holds a magical imp. The imp will grant any wish of Keawe’s, but if he should die while still the owner of the bottle, he will burn in hell for eternity. Keawe has the right to sell the bottle but it must always be sold for less than what was paid for it.

Top 10 Qualities of Great Team Leaders
· 12

Great Team Leaders, Great Teachers and Inspiring Parents possess the following 10 Qualities. They guide, mentor and inspire their wards effectively, efficiently, effortlessly and with effervescence. There is a lot of goodwill, confidence, enjoyment, happiness, peace and productivity around these great people. Here are the Top 10 Qualities.

5 Ways a Manager can Help a Team Member

The following are a list of 5 things that a manager should do. The quotations say a lot and there are followed by few concrete activities for the managers. Manager and teacher have a lot of similar responsibilities.

7 Skills You Need to Negotiate Better

When confronted by a crisis, man usually takes recourse to one of 2 options: fight or flight. This is the traditional, natural, in-built mechanism within all animals. However we human beings have a third option which we need to cultivate into a skill.

Difficult Customers Increase Your Profits

Customers are very savvy and have ready access to information. They now are more aware of their rights and are willing to demand excellence. In this context, we should take a positive view of our difficult and demanding customers and learn from them.

Employee as a Partner to Business Success

If a lady wants your attention and love, it is courtship;
If she does not like your presence, it is molestation.

If an employee wants responsibility, it is empowerment;
If he does not want responsibility, it is a burden.

5 Steps to Better Manage Your Customers’ Expectations

You have completed your project on time, well within schedule and with great quality deliverables. You can feel your customer trying to distance himself from you. You are at a loss to understand why.

Customer-centric Business Strategies

“Customer relationship management is a business strategy to select and manage the most valuable customer relationships. CRM requires a customer-centric business philosophy and culture to support effective marketing, sales, and service processes. CRM applications can enable effective customer relationship management, provided that an enterprise has the right leadership, strategy, and culture.” -The CRM Primer, http://www.crmguru.com

10 Traits of a Good Team Member

You are a manager of a project and are given the luxury of selecting your people. You can select any 5 of the 10 people. What attributes do you look for in a team member? What is the mix of attributes, traits, skills, talents that you should gather into your team?

10 Tips to Gather Business Requirements

Definition: Differentiate between client and customer: client is someone who would like your help in creating a product or service for someone; a customer is the person who pays for some service or product.

7 Ways to Reach Success At Any Stage of Your Career

Let us see what knowledge, skills, talents and strengths YOU require to gain the Winning Edge as you grow in experience and expertise.

10 Steps to Research or Google a Topic
· 1

In a fast-paced industry like the communications and information technology, a manager needs to keep himself updated about the latest happenings in the world around him. When you publish an Ezine or contribute articles, often you face “writer’s block”. The next step would be to contribute towards some innovative and creative solutions to gather material for your next article.

5 Steps to Escape being Downsized

In days gone by, a student completed his education and found himself a job. The company he joined would then take care of his financial needs in return for his services.

3 Steps To Locate Bonuses To Market Your eBook

Most of us who have shopped online are familiar with the array of free gifts, free bonuses and freebies that are offered to the visitor to encourage them to buy the online software and books.

Communicate & Co-operate to Satisfy Your Customer

The ability to speak English well does not automatically make you a good communicator. There are a few natives who can communicate much better thru sign language than we can with our artery of words. Communication is a 2 way process and involves a feedback loop. The speaker sends a message, which is received by the other person. Now how does the person interpret the message? Do both the speaker & the spoken to understand the message in the same spirit? Often no.

Quality Process Overhead – Myth or Reality?

Let us take a real-life example.

The AC in a car is an overhead. It eats into the petrol that is used to run the car. However the benefits and pleasure that the owner of the car derives from the AC far outweighs the additional expenditure in his perspective. His wife may still scold him that AC need not be switched on in the car during the evenings

. Thus an overhead is mostly a matter of perception.

10 Steps to Create Winning Teams

In any business, prosperity and success is the result of teamwork and synergy. Often we come across a set of brilliant individuals and wish that we could make them work together for the greater good of the whole organization.

5 Steps to Stress Free Project Management

Life is peaceful and pleasant when you are a professional. You can be sure of your promotions and rewards as long as you do a good job and excel at what you do. However the moment you start managing projects and other people your own advancement now depends on other people’s performance and how you enhance the teams output,

Risk Mangement Reduces Project Fires

Fires often result in projects when there is a breakdown of trust and communication between the stakeholders: team members, project manager, sponsor(top management of your own organization), client.

Reduce Schedule Pressure for Greater Employee Satisfaction

With the dot com burst of 2001 companies now demand more
tangible ROI from each project that they approve. In order
to remain competitive in today’s feature-rich products’
world, companies need to complete the implementation of even
complex features in record time.