About Kathleen OConnor

Kathleen OConnor is the owner of the OConnor Success System which provides professional growth programs for managers and entrepreneurs. To access our free resources, visit our website at http://www.OconnorSuccessSystem.com You can sign up there for your free 4-part mini-course on communication skills and a free subscription to our monthly e-zine, The Edge.
Hiring the Best Job Candidates

If you’re hiring a new employee, find out whether he/she will like your management style by probing attitudes toward former supervisors.

Don’t Let Your Comments Hold Your Staff Back

Sometimes, your best-intentioned comments can prevent employees from trying new skills, resolving conflicts and solving problems. To build staff members’ self-reliance, follow these guidelines:

Let Employees Solve Their Own Problems

You should always be available to counsel and guide employees, but don’t let them drop every little problem on your doorstep. Here’s how to turn staff members into problem- solvers:

3 Tips for Improving Your Communications

As a manager, you have so much to do and so little time to do it. You know communicating with your staff is critically important, but how can you make it easier? Here are 3 techniques you can use:

The Phrase That Pays: Keeping Interview Questions Legal

We’ve all heard lists of illegal interview questions, but we’re rarely offered alternative queries that will elicit needed information without drawing lawsuits. Here are 6 safe, effective alternatives to forbidden questions:

Getting More From Your Communications

Managers in small companies have a lot more opportunity for face-to-face contacts, while managers in large companies need tools for mass communication. The key in either scenario is to choose the appropriate vehicle for conveying the type of information that you typically share with your employees.

Stocking Your Motivation Toolbox

The same things don’t motivate everyone. You need to think about each individual’s needs. Then you need to take a peek inside your motivation toolbox. Just as you wouldn’t want to put together a bookcase with the wrong tools, you need to find the right motivational tool for a particular workplace job. If you develop a toolbox that contains lots of ways to motivate your employees, you’ll be on the path to creating a workplace that’s filled with enthusiasm. Here are some must-haves:

The Successful Manager: 12 Tips To Maximize Your Performance

There are so many aspects to management! Your staff responsibilities run the gamut from goal-setting to hiring through performance appraisals. Here are 12 tips that will help.

Enhancing Productivity

Here are a variety of tips from one of my recent seminars that will help you enhance your productivity. They’ve all been used by top managers with great results.

Communication Secrets of Top Managers

True leaders don’t communicate organizational goals through grand speeches or catchy slogans. They do it quietly – by listening, gaining cooperation and satisfying others’ needs. Here’s how:

Keeping Employees Happy

The Basics

Recent research identified the following factors that employees consider necessary to be content at work:

Get the Leader’s Edge

No matter what position you now hold, you can acquire and use leadership skills to stand out and move forward. Here is how a successful football coach did it. Combine his rules with the results of the research study I’ve written about and you’ll have the foundation for a successful career.

The Right Way to Let an Employee Go

There will be times when you have to let an employee go. The way you handle it determines how smooth the process will be. Here are some strategies that top managers use:


Managing in an economic downturn is different from managing in a robust economy, but not for the reasons you may think. Don’t fall for these three myths:

Make Recognizing Employees A Part Of Your Daily Routine

Good managers remember to recognize and motivate employees. Great managers do it every day. Here are some proven methods for making sure that praising employees becomes part of your daily routine: