About Autumn Morris

Autumn Morris is a contributing author for Ignite Social Media, one of the nation's first dedicated social media agencies. Visit Ignite Social Media
Preventing Facebook Fan Attrition

The relationship between fans and brands is just that – a relationship. As a Community Engagement Specialist, a large part of my job is knowing the fan base that I am reaching out to on behalf of a particular brand. …

A Closer Look at Facebook Pages Changes
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Maybe you remember a couple of months ago when Facebook accidentally rolled out some changes to fan pages, giving all of us a sneak peek of what was to come. Well, now those changes are actually here.