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Amdocs buys defunct CRM firm

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Software maker Amdocs has paid $5 million to purchase the assets of Xchange, a former contender in the customer relationship management software market.
The cash acquisition, announced Wednesday, gives St. Louis-based Amdocs a set of programs from Xchange for streamlining marketing campaigns. The deal also calls for Amdocs’ Clarify division to support about 100 Xchange customers, including Allstate, Staples and Fidelity. Ten former Xchange employees will become part of Amdocs’ staff.

Xchange, based in Boston, closed its doors last month after a financing plan to take the publicly traded company private fell through. Competitors in the marketing software arena include Chordiant Software, DoubleClick, Epiphany, NCR Terradata, SAS and Unica.

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Amdocs buys defunct CRM firm
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About CNET News.com
This award-winning worldwide news site, CNET News.com (www.news.com) provides readers ranging from CEOs to tech enthusiasts with round-the-clock, breaking technology news coverage, features, and special reports covering technology and its impact on enterprise computing, e-business, finance, communications, personal technology, and entertainment. Leading technology executives regularly contribute columns to its News.context department, another reason why CNET News.com is the most influential and trusted tech-news source. News.com is known for its real-time journalism, as well as its ability to dissect pivotal trends before others have even spotted them. Based in San Francisco with offices in Boston, New York, Washington, Asia and Europe, News.com's editorial staff exceeds 45 people and publishes more than 40 stories daily. WebProNews Writer


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