Earlier this year, Amazon announced Amazon Home Services, which lets customers browse, buy, and schedule appointments with professional services via a marketplace of services in categories like home improvement, computer & electronics, lawn & garden, lessons, automotive, and others.
The company announced on Wednesday that it has expanded Amazon Home Services to more markets in the United States, and that the offering now includes over 15 million unique service offers across 900 professional services.
"Since launching in March, we have seen a great response from customers and services pros and are excited to announce the expansion," a spokesperson for Amazon told WebProNews.
"Additionally, Amazon Home Services now offers two ways for customers to shop: custom and pre-packaged services," they said. "With custom services, customers can create free requests by simply describing what needs to be done using text and photos and submitting a request to get estimates from local pros. Customers can also select from hundreds of popular pre-packaged services, such as TV Wall Mounting, Basketball Hoop Assembly or Faucet Replacement."
Amazon says that since launch, it has seen service pros average 4.71 out of 5 stars and 92% of customers say they would recommend Amazon Home Services to a friend. On Prime Day, the number of custom orders placed increased to twenty times the norm, and in the first half of July, Amazon received about two times the number of orders they fulfilled in all of June. Customers leave eleven times more reviews on verified services purchases than on products, the company says, adding that in the last three months, the number of new applications from service pros has increased by four times.
Among the new metropolitan areas where Amazon Home Services is available are Atlanta, Boston, Chicago, Dallas-Fort Worth, Houston, Miami, Philadelphia, Phoenix, San Diego, San Jose and Washington D.C. The offering is also available in New York City, Los Angeles, San Francisco and Seattle.
For more on how Amazon Home Services works, read this.