Trustmarque, a "VAR turned service provider" thinks VARs need to up their game in services to succeed in the cloud computing world, according to a report from ChannelBiz.
The publication quotes CEO Scott Haddow:
The successful transition from reseller to cloud service provider was the result of a strategy to invest in people, said Trustmarque CEO Scott Haddow. “Investment in people and our service proposition has led to progress in a challenging market,” he said.
A managed services strategy was the key to sustained growth of the business, he said. Last year the company headcount expanded by 21 percent as the company introduced a wider range of cloud services, including asset management and procurement in addition to shoring up its enterprise applications. Trustmarque’s gross profit for services and solutions was £7.1 million, a 45 percent surge in overall business gross profit for the year.
Trustmarque reported its annual results for the year ending August 31 on Wednesday. These included a 9% growth in profit before tax (from £4.6m to £5.0m), gross profit growth of 15% (from £13.8m to £15.9m) and an increase in turnover from £115 million to £131 million (representing 14% growth).
According to the company, this further extends the "most successful" period in its 25-year history. in the earnings release, Haddow makes statements similar to those shared by ChannelBiz:
“Following the strategic transformation of previous years, investment in our people and our service proposition has led to further progress in a challenging market environment, and our financial results for the Year 11/12 underline this success.”
He closed the release, saying, “It’s fair to say that we have never been stronger in our twenty-five year history. Recognition as Services Provider of the Year, an Investor in Customers and one of the Best Companies to Work For will, along with our financial results, make this a landmark year,” said Haddow. “Our priority remains our customers, helping them to achieve efficiencies and business value through their technology investments. It’s our success in adding value and making a real difference which will ensure we continue to build on our success in the years ahead.”