$1.3 Million Utility Bill Sent to Texas Mom

By: WebProNews Staff - June 22, 2012

A $1.3 million utility bill would instantly cause instant panic in yours truly. Since I run the air conditioning in my house during the summer like I’m trying to flash freeze processed meat, I live in constant fear of my high electric bill. Naturally, when Abilene, Texas resident Kristin Harriger discovered that her bill was in excess of one million dollars (insert Dr. Evil gesture here), she was understandably concerned.

“I work on a budget. I’m a single mom with an autistic child who tries to make ends meet,” Harriger explained to Business Insider. “I get my bills and I pay them.”

Potentia Energy has readily admitted that some sort of human error must have taken place during the billing process. Instead of charging her $0.09 per kilowatt hour, she was blasted with $1,000 per kilowatt hour. The company, which takes full responsibility for the problem, assured Harriger that everything would be fixed as soon as possible. However, two weeks have gone by and the single mother still hasn’t received a corrected statement.

Business Insider, curious as to why this situation hasn’t been properly addressed, contacted Potentia Energy about the debacle. Sehr Charania, an external affairs officer for the company, assured the website that the problem has been rectified, and that a new bill has been issued as of this week. Potentia Energy also stated that Harriger wouldn’t have to deal with any late penalties, which, on a $1.3 million dollar bill, would have been $66,000.

“I’m glad I didn’t have autopayments (set up), I’ll tell you that,” she said.

WebProNews Staff

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  • Cody Sponaugle


  • http://Yahoo KMike

    What is an ‘external affairs’ officer in the case of a utility provider? A corporate tag for the dude in charge of the meter readers? Maybe she needed an ‘internal affairs’ officer to keystroke a corrected bill, unless he also does that from his laptop while ‘in the field’, in which case he’s probably overworked and underpaid, lol.

  • jim

    Good for them. years ago commonwealth edison in cook county Illinois was charging a family more than their mortgage payment every month, with everything in the house shut off unplugged and the main breaker shut off the meter was still racing around on the news broadcast documented for all to see, comed still insisted there was nothing wrong and refused to back down saying they must be using the electricity.Guy should have just taken a bat to the meter and claimed vandalism in the first place. Glad to see some company’s are honorable.

  • Amber

    Damn, what a monthly price.

    That woman must have kept every light on the house for a month, if not, I have no idea how she got so much to pay.

    So far, if I remember my mom had to pay like *$1,000 for the electric bill.

    * I had so much homework to do each week, I would do my homework, when I knew everyone was a sleep (and plus) if I was doing homework in a dark area, with little light, they would turn on a brighter light. Those lights stayed on from approx. 12am to like 8am, on a bad day (when I forget to turn it off) it would turn off like at 7pm at nights.